FAQs

How do I enable accessibility tools?

The Webex Events Web App, Registration pages, Platform, and website have accessibility tools

Written by Mahalia VanDeBerghe
Updated over a week ago

Is Webex Events available in every country?

Written by Daniel Murphey
Updated over a week ago

How do I give speakers, sponsors, and exhibitors access to my event?

Written by Daniel Murphey
Updated yesterday

What devices, browsers, and operating systems work with Webex Events?

Written by Daniel Murphey
Updated over a week ago

Common Import Errors and How to Fix Them

Written by Emily van der Harten
Updated over a week ago

How Do I Get Resources and Support for the Webex Events Platform?

Written by Mahalia VanDeBerghe
Updated over a week ago

What domains/emails should be allowlisted by my attendees' network admins?

A list of domains that should be allowlisted to give attendees the best experience when using Webex Events

Written by James Feichtner
Updated over a week ago

Webex Events Platform Common Terms

What we call things around here and what those things mean

Written by Daniel Murphey
Updated over a week ago

Webex Events Platform Image Dimensions Quick Reference

Minimum, recommended, and required dimensions for every image you can upload to the Webex Events Platform

Written by Daniel Murphey
Updated over a week ago

How do I sort items in a feature alphabetically?

Order feature content from A-Z

Written by Daniel Murphey
Updated over a week ago

How do I clone my event content?

Copy event details to save time

Written by Emily van der Harten
Updated over a week ago

Why can't I embed a particular website or video in my event?

And can I make it embeddable?

Written by Daniel Murphey
Updated over a week ago

How do I square images, icons, and logos?

Instructions for using imageresizer.com

Written by Kara Gladish
Updated over a week ago

Attendee login issues and how to solve them

Get your invite-only event attendees the login help they need

Written by Daniel Murphey
Updated over a week ago

How do I access the landing page for my Event/Community or Branded App?

Direct attendees to your mobile app or web app

Written by Daniel Murphey
Updated over a week ago

Will Webex Events products work offline?

Offline functionality for Event Apps, Lead Retrieval, Onsite, Registration, and Live Display

Written by Daniel Murphey
Updated over a week ago

What's the difference between My Events and My Apps?

One lets you build events; one lets you build Branded Apps.

Written by Mahalia VanDeBerghe
Updated over a week ago

What do attendees receive after they register?

Confirmation, Receipt, Ticket, and Invoice samples

Written by Daniel Murphey
Updated over a week ago

How do I register walk-ups?

Instructions and best practices for registering attendees at your in-person event

Written by Daniel Murphey
Updated over a week ago

Does Webex Events support multiple languages?

Yes, over 30 of them!

Written by Emily van der Harten
Updated this week

How can I see who has logged into my Event App?

See how many people have logged into the Web App or Mobile App

Written by Mahalia VanDeBerghe
Updated over a week ago

General Best Practices and Troubleshooting (Web App)

Set yourself and your attendees up for success when using a web browser

Written by Daniel Murphey
Updated over a week ago

What Subprocessors does Webex Events use?

Written by Yarkin Sakucoglu
Updated over a week ago

How long will my event be available after it ends?

Can people still access my event in the app once the event is over?

Written by Mahalia VanDeBerghe
Updated over a week ago

Updating Your Webex Events Platform Account Email and Password

Written by Emily van der Harten
Updated over a week ago

Webex Events Accessibility Statement

Written by Mahalia VanDeBerghe
Updated over a week ago

Submit a GDPR or CCPA Request

Submit an inquiry about your personal data: for EU Citizens and California consumers

Written by Mahalia VanDeBerghe
Updated over a week ago

Libraries We Use

Written by Daniel Murphey
Updated over a week ago