Your event is over, and your attendees loved it! If you want to recreate the same great Webex Events experiences attendees loved without starting over, it's easy to clone your whole Event or only import certain content to a new Event. 😌
This article provides step-by-step guidance for cloning an Event or copying a few Event App features and Lead Retrieval exhibitors to a new Event.
Should I clone my Event or import content to a new Event?
Before you start cloning, decide which option suits your Event needs best.
If you clone your Event, all active products from the Event copy over to the new Event. This is a great option if you want to use most or all of the same Webex Events products and content from the Event you're cloning. Even if you only want to copy over some content, or only use certain products for your new Event, it's simpler to clone the Event, leave the products you won't use unpublished, and delete content you don't need.
Importing content to a new Event is a better option if your Event App's basic information is mostly different, you only need to copy one or two features from an old Event App, or you simply want to import exhibitors from an old Event to Lead Retrieval in your new Event.
What content gets cloned from my old Event?
Now you know that cloning an Event copies all your active products over to the new Event, and you may be wondering what exactly copies over for each product. Keep reading to find out! 📖
Event App - Cloning copies Basics and Appearance content and features with items to the new Event. Some feature item details, such as an Agenda session's live stream provider, don't copy over to the cloned Event, however.
Registration - Cloning copies Basics and Appearance content and tickets.
Onsite - Cloning copies Basics content, Badge designs, and Onsite App settings to the new Event.
Lead Retrieval - Cloning copies purchase form information to the new Event.
Live Display - With Live Display, you'll need to manually configure which features you plan to display.
⭐️ Keep in mind, cloning an Event doesn't copy any attendee data or content added by attendees, such as wall posts and chats.
Clone an Event
1. Click Clone
On the My Events page, click the three-dot icon on the Event you'd like to clone, then click Clone.
2. Enter basic Event details
In the Clone Event modal, enter the new Event Name, select the Team whose credits you'll use for this Event, and enter a Event Starting Date/Time and Event Ending Date/Time, then click Clone Event.
A notification appears letting you know that Webex Events is copying your Event content over to the cloned Event. Once it's done, a new notification appears to let you know the cloning process is finished. Click the Click here to view link to open your cloned Event.
⭐️ Keep in mind, cloning an Event can take a few minutes to complete.
3. Review and edit the cloned Event content
You're ready to edit your cloned Event. ✍️ Review the product content in your Event carefully and update or remove any content that doesn't apply to the cloned Event.
⚠️ Caution! Update the Event Location (if needed) before you change any Agenda session dates/times.
Let's use the Agenda feature in the Event App as an example. To quickly delete Agenda sessions, click the Features tab and edit the Agenda feature. Check the boxes next to specific sessions you want to delete, or check the Name checkbox to select all Agenda sessions. Click the three-dot icon and select Delete from the drop-down.
Click Yes to confirm that you'd like to delete the selected Agenda sessions.
Import content to a new Event
If you only want to copy exhibitors over to Lead Retrieval in your new Event, or content from a few features, you can export that content from the old Event and import it to the new Event.
Import feature content to the Event App in your new Event
Follow these steps to export feature content from your old Event App and import it to your new Event App.
1. Export the feature content you want to copy to the new Event App
First, follow the instructions in our Export and Import Feature Content article to export the content you want to copy. Select all or only some of the content — the choice is yours!
2. Delete the Unique Identifier column
After you export the content, open the export file in a spreadsheet program and delete the Unique Identifier column. Name the sheet (not the file) containing the feature data the same as the new feature name you're importing into.
3. Delete internal links and outdated URLs
If you're importing a feature that uses Internal Links, make sure you're not importing outdated links or Internal Links to features or items that don't exist in your Event.
In the following example, the exported speaker data includes Calendly links and Internal Links to other content. Either correct URLs and names or simply delete them to prevent import errors. You can edit and re-link items in the Platform later if needed.
When you're done making changes, save the file.
4. Add a new feature to the new Event App
In the new Event, add a feature of the same type that you want to recreate, then edit it. For example, if you want to import Game feature challenges, add a new Game feature to the Event.
5. Import content to the new Event App
Edit the feature, click Import, and follow the instructions in our Export and Import Feature Content article to import the file.
Import Exhibitors to Lead Retrieval in your new Event
First, import exhibitors or sponsors to a new Exhibitor or Sponsor feature in the Event App using the steps above. Once you're finished, you can import sponsors and exhibitors into Lead Retrieval using the steps outlined in this section.
⭐️ Keep in mind, be sure to have enough Lead Retrieval licenses in your new Event before you import sponsors and exhibitors. If you don't, you'll receive an error after trying to import and no data from the template will be added to Lead Retrieval. To purchase more licenses, reach out to your Webex Events contact, talk to our support team via live chat, or email firstname.lastname@example.org.
1. Export exhibitors from Lead Retrieval in your old Event
In your old Event or Community's navigation bar under 'Lead Retrieval', click Exhibitors. On the Exhibitors page, check the boxes next to the Exhibitors you want to export, or check the box next to the 'Name' column heading to select all exhibitors. Click the three-dot icon and select Export.
2. Delete the Unique Identifier column
After you export Exhibitors, open the export file in a spreadsheet program and delete the Unique Identifier column.
3. Import exhibitors to Lead Retrieval in your new Event
In your new Event or Community's navigation bar under 'Lead Retrieval', click Exhibitors. On the Exhibitors page, click Import and use the instructions in our Export and Import Feature Content article to import the file.
After you publish the products in your Event, be sure to check out our Best Practices for Launching and Promoting an Event article for promotion ideas!
Questions? Chat Us or Email email@example.com