If you can currently log in to the Webex Events platform, changing your account email or password is simple! First, click your user profile image on any page in the Webex Events platform, then select Account Settings.
Update and verify your platform account email
In the Account Settings modal, click Change next to the Email field.
Enter your new email address and carefully check for misspellings. Click Save Changes in the Change Email modal, then click Save Changes in the Account Settings modal.
You must now verify your new email address.
Within a few minutes, we'll send a verification email to your email inbox. The email verification link expires within 24 hours, so don't delay!
Click the Verify my email button to confirm your email address. This launches the platform login screen where you can log in with your new email address.
Update your platform account password
To update your password, open your Account Settings as shown at the beginning of this article, and click Change next to the password field. In the modal that appears, enter your current password, then the new password. Confirm the new password and click Save Changes.
Click Save Changes again in the Account Settings modal.
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