The Webex Events platform is among the most highly rated event platforms in the world, and its suite of products and features is constantly growing. Whether your event is in-person, hybrid, or virtual, the immensely capable Webex Events platform has what you need. Keep reading to learn about each of our 20+ features and how you can use them in your next event!
You can customize each of these features with branded icons and titles to make your Event App truly yours. Worried about attendees getting overwhelmed or lost? The Search feature lets them quickly find features and items based on name, label/subtitle, descriptions, tracks, groups, and date!
The attendee experience
If you're new to Webex Events, one of your biggest questions is probably "What's the attendee experience like". Each section in this article includes a brief description and screenshot of the attendee experience. The Feature Guides linked in this article have an "In Practice" section that describes and shows the attendee experience in even more detail. 🔍
Features
Lobby
The Lobby feature is included in your Event App by default and is an awesome landing page for attendees as they join for the first time. Show a countdown to the event's start time, include a customizable welcome message, show upcoming Agenda sessions and live streams, add custom images, and highlight key sponsors, speakers, and exhibitors. Everything is only a click away. Change up the Lobby content as event day comes closer to keep attendees informed and excited.
Learn more in our Lobby Feature Guide.
Agenda
The Agenda feature (or Calendar in a Community) is one of the most used features in a Webex Event. Whether your event schedule is simple and straightforward or complex with multiple sessions for different Groups and Tracks, the Agenda has you covered. Empower your attendees to know exactly where to be, when they need to be there, and who and what to expect once they arrive. For virtual events, the Agenda becomes how your attendees navigate through each session.
On the Mobile App and the web experience, attendees can open the My Agenda tab to view a schedule of 1:1 meetings with connections and sessions they plan to attend, by day or month.
Use embeddable widgets to show select sessions in your website and partner websites for even more awareness and exposure.
Read our Agenda feature guide to learn more about using this feature.
Sponsors and Exhibitors
The Sponsors and Exhibitors features let you list your sponsors and exhibitors with custom graphics, Internal and External links, map locations, documents, and more. Whether your event is in-person, hybrid, or virtual, these features will help you create a sponsor base that's excited to support your event or community each year. These features are only one of the ways to showcase sponsors in your Event App!
Use embeddable widgets to show sponsors in your website and partner websites for even more awareness and exposure.
Read our Sponsors and Exhibitors feature guide to learn more about using this feature.
Speakers
The Speakers feature gives your attendees a space to get to know the people presenting in your event's sessions. Create a profile for each speaker, including photos, descriptions, internal links to sessions, map locations, and documents, and add external links to their website, professional articles, and more.
Use embeddable widgets to show speakers in your website and partner websites for even more awareness and exposure.
Read our Speakers feature guide to learn more about using this feature.
Documents
The Documents feature hosts PDFs and images that attendees can open directly inside your Event App. Give your attendees a central place to easily access the entire event's collection of session materials, sell sheets for sponsors, daily meal menus, or copies of the event schedule or map. You can even use Internal Links to show individual documents from the list in other places within the Event App!
Read our Documents feature guide to learn more about using this feature.
Single Document
The Single Document feature is similar to the Documents feature, except it has only one document that launches immediately. Show your attendees a meal menu, showcase a top-tier sponsor's sell sheet, provide a map of local attractions, and more!
Read our Single Document feature guide to learn more about using this feature.
Maps
The Maps feature makes it easy for in-person attendees to navigate your event venue using the Mobile App or web experience. They can effortlessly find rooms and booths from the Agenda and exhibitor or sponsor profiles. With this feature, your attendees will always know where to go. The Maps feature will also save your staff time by minimizing the number of people asking for directions. 🙌
Read our Maps feature guide to learn more about using this feature.
Live Stream
The Live Stream feature lets web experience and Mobile App users instantly join a live stream with a single click or tap. This feature is perfect for highlighting your keynote session or linking directly to your main live stream. If you'd like individual links for each of your sessions, the Agenda feature is a better fit.
Read our Live Stream feature guide to learn more about using this feature.
Polling and Q&A
The Polling and Q&A features make hosting your live stream in the Webex Events Platform a richer and more interactive experience for your attendees! There's no need to pay for an outside tool, and everything you need to keep your attendees engaged with your sessions is manageable from Webex Events. Enable Q&A and Polling individually for certain Agenda sessions or the Live Stream feature, import several at a time, or have dedicated Q&A and Polling features.
Read our Polling feature guide and our Q&A feature guide to learn more about using these features.
Game
The Game feature is fun and engaging, and it's an amazing tool to promote networking, increase attendance to sessions and special events, boost foot traffic to exhibitor booths, and bring in-person and virtual attendees closer together. Offer some prizes to the top contenders and watch engagement skyrocket!
Read our Game feature guide to learn more about using this feature.
Follow Us
The Follow Us feature is a single place where app users can find social media and website links, phone numbers, emails, and more. These can belong to your event, your company or organization, sponsors, exhibitors, or speakers, to name a few. Don't forget to use Internal Links to drive traffic to the page from speaker and sponsor profiles!
Read our Follow Us feature guide to learn more about using this feature.
Wall
The Wall feature is your event's private social media space. Attendees can write posts, upload images, and like or comment on other attendees' posts. It's a great way to bridge the gap between in-person and virtual attendees, and it's a space where your event can keep going "after-hours".
We've seen the Wall feature renamed as Share Media, Photo Contest, Discussion Board, and even Ride Share. The wall is also a great place for your sponsors to engage with attendees in a virtual space before, during, and after the event.
Read our Wall feature guide to learn more about using this feature.
Attendees
Your features list includes the Attendees feature (or users in a Community) by default. Attendees are the people who access your Event App. They appear in the Attendees feature list when they register or when you manually add them to the Event.
Pre-loading the attendees list pre-populates their personal profiles. However, it's only required if you're using the Invite Only privacy setting. You can sort attendees into different Groups so that some aspects of your Event App are only visible to specific types of attendees, such as virtual vs in-person attendees, or VIPs.
Read our Attendees feature guide to learn more about using this feature.
Custom List
The Custom List feature is extremely flexible and versatile! For a quick way to organize a collection of rich information, the Custom List feature is a perfect solution. For example, you could use a Custom List as an FAQ section, a city guide, or a list of featured sessions. You can internally or externally link each item and even organize items into categories to keep longer lists structured and user-friendly.
Use embeddable widgets to show custom list items in your website and partner websites for even more awareness and exposure.
Read our Custom List feature guide to learn more about using this feature.
Single Item
The Single Item feature has all the same flexible customization options as the Custom List feature, except it provides only one item that opens immediately. For a quick way to showcase information, the Single Item feature is a perfect solution. The Single Item feature can display event contact information, shuttle schedule, WiFi information, or highlight a specific sponsor, to name a few examples.
Read our Single Item feature guide to learn more about using this feature.
Web Link
The Web Link feature directs users to any single hyperlink. This is a great way to show attendees online content and information within its source context. If the website or content is embeddable, attendees can view and interact with it without leaving your Event App! Some examples include your organization or event website, a premier sponsor's website, or a survey.
Read our Web Link feature guide to learn more about using this feature.
Web List
The Web List feature provides a list of hyperlinks. This is a great way to show attendees a set of online content and information within its source context. If the website or content is embeddable, attendees can view and interact with it without leaving your Event App! Use the Web List feature to show collected recordings from your event's sessions, a city guide, a list of blog posts, podcast episodes, artist illustrations of the sessions, and more.
Read our Web List feature guide to learn more about using this feature.
My QR Code
The My QR Code feature is included with Lead Retrieval, and it lets sponsors and exhibitors easily scan contact information from in-person attendees. Attendees simply tap the feature in the Mobile App to view and share their personal QR Code.
The My QR Code feature is added to your Event App automatically after Lead Retrieval is activated. It's not available to add from the features list.
Read our My QR Code feature guide to learn more about using this feature.
Announcements
With the Announcements feature, you can notify all of your attendees about last-minute changes, share an important reminder, or draw attention to your sponsors. Schedule them to be sent at a specific time, or simply send them right away. Mobile App users will receive push notifications directly on their mobile devices, and web experience users will see a dot on the Announcements feature indicating that there's a new announcement.
Read our Announcements feature guide to learn more about using this feature.
Video Rooms
With Video Rooms, attendees from anywhere in the world can network and engage with each other. Up to 13 people and 3 moderators can speak to each other via video, audio, and chat. Attendees can also share their device’s screen with everyone else in the room. Video Rooms are great for session breakouts, icebreaker rooms, sponsor hangouts, virtual exhibitor booths, and more!
Read our Video Rooms feature guide to learn more about using this feature.
That was a lot of reading, so congratulations on making it this far! You get a cookie. 🍪 Now, why not put what you've learned into practice, and get started building your Event App or Community?
Questions? Chat Us or Email support@socio.events