We firmly believe that the internet should be available and accessible to anyone, regardless of circumstance and ability. We're committed to continually improving the built-in accessibility of our products to provide a great experience to the widest possible audience. For more information, read our full Accessibility Statement.

In Webex Events Registration and the Web App, we also offer an optional overlay with selectable accessibility profiles and adjustments, powered by a third-party AI solution. Keep reading to learn how to activate the third-party overlay and what the attendee experience is like.

The third-party accessibility overlay is inactive by default. Read the following instructions to activate it for the Web App and Registration.

⭐️ Keep in mind, the Webex Events Mobile App doesn't offer the accessibility overlay.

In your Event App under 'Event App' (or 'Community' in a Community), click Web App, then click the Enable Third-Party Accessibility Overlay toggle, then click Save. Web App users can now access the third-party overlay.

In your Webex Events Registration, click Settings, then click General. Scroll to the bottom of the page and click the Enable Third-Party Accessibility Overlay toggle. Registrants can now access the third-party overlay.

To access and activate or deactivate the third-party overlay in the Web App, click the user image in the bottom-left corner of the screen, then click Accessibility Adjustments to open the overlay menu.

Use the mouse or tab to select items in the Accessibility Adjustments panel. For keyboard operation, press Enter when an item is highlighted to toggle it on or off or adjust it up or down.

To access and activate or deactivate the third-party overlay on a Registration page, click the Accessibility Adjustments link at the bottom of the screen.

Use the mouse or tab to select items in the Accessibility Adjustments panel. For keyboard operation, press Enter when an item is highlighted to toggle it on or off or adjust it up or down.

When you use Webex Events Production Studio, Webex Events Streaming, Webex Events RTMP player, Webex Events Simulive, or Webex Events Video on Demand, you have free unlimited access to Webex Events Closed Captions & Translations. This service provides captions in 30+ languages at no additional cost! If you want to provide the accuracy of human captioning, work with a third-party human caption provider such as SyncWords or Interprefy.

Now you know how to empower your attendees with accessibility adjustments in Webex Events.