We firmly believe that the internet should be available and accessible to anyone, regardless of circumstance and ability. We're committed to continually improving the built-in accessibility of our products to provide a great experience to the widest possible audience. For more information, read our full Accessibility Statement.

In Webex Events Registration and the Web App, we also offer an optional overlay with selectable accessibility profiles and adjustments, powered by a third-party AI solution. Keep reading to learn how to activate the third-party overlay and what the attendee experience is like.

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Activate the third-party accessibility overlay

The third-party accessibility overlay is inactive by default. Read the following instructions to activate it for the Web App and Registration.

⭐️ Keep in mind, the Webex Events Mobile App doesn't offer the accessibility overlay.

Web App (Event Apps and Communities)

In your Event App under 'Event App' (or 'Community' in a Community), click Web App, then click the Enable Third-Party Accessibility Overlay toggle, then click Save. Web App users can now access the third-party overlay.

Screenshot showing the Web App button and the accessibility overlay toggle.

Registration

In your Webex Events Registration, click Settings, then click General. Scroll to the bottom of the page and click the Enable Third-Party Accessibility Overlay toggle. Registrants can now access the third-party overlay.

Screenshot of the Accessibility Settings section of the General settings page.

Third-party accessibility tools in the Web App

To access and activate or deactivate the third-party overlay in the Web App, click the user image in the bottom-left corner of the screen, then click Accessibility Adjustments to open the overlay menu.

Screenshot of the avatar button expanded. The Accessibility Adjustments item is highlighted.

Use the mouse or tab to select items in the Accessibility Adjustments panel. For keyboard operation, press Enter when an item is highlighted to toggle it on or off or adjust it up or down.

Screenshot of the Accessibility Adjustments panel.

Third-party accessibility tools in Registration

To access and activate or deactivate the third-party overlay on a Registration page, click the Accessibility Adjustments link at the bottom of the screen.

Screenshot of the Accessibility Adjustments link on a registration page.

Use the mouse or tab to select items in the Accessibility Adjustments panel. For keyboard operation, press Enter when an item is highlighted to toggle it on or off or adjust it up or down.

Captions, translations, and interpretation

When you use Webex Events Production Studio, Webex Events Streaming, Webex Events RTMP player, Webex Events Simulive, or Webex Events Video on Demand, you have free unlimited access to Webex Events Closed Captions & Translations. This service provides captions in 30+ languages at no additional cost! If you want to provide the accuracy of human captioning, work with a third-party human caption provider such as SyncWords or Interprefy.

Screenshot of Webex Events Closed Captions below an Agenda session live stream in the Web App.

Now you know how to empower your attendees with accessibility adjustments in Webex Events.

Questions? Chat Us or Email support@socio.events

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