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How do I enable accessibility tools?
How do I enable accessibility tools?

The Webex Events Web App, Registration pages, Platform, and website have accessibility tools

Mahalia VanDeBerghe avatar
Written by Mahalia VanDeBerghe
Updated over a week ago

We firmly believe that the internet should be available and accessible to anyone, regardless of circumstance and ability. We're committed to continually improving the built-in accessibility of our products to provide a great experience to the widest possible audience. For more information, read our full Accessibility Statement.

In Webex Events Registration and the Web App, we also offer an optional overlay with selectable accessibility profiles and adjustments, powered by a third-party AI solution. Keep reading to learn how to activate the third-party overlay and what the attendee experience is like.

Activate the third-party accessibility overlay

The third-party accessibility overlay is inactive by default. Read the following instructions to activate it for the Web App and Registration.

💡 Keep in mind, the Webex Events Mobile App doesn't offer the accessibility overlay.

Web App

In your Event navigation bar under 'Event App', click Web App. Activate the Enable Third-Party Accessibility Overlay toggle, then click Save. Web App users can now access the third-party overlay.

The accessibility overlay toggle on the Web App Settings page.

Webex Events Registration

  1. In your Event navigation bar under 'Registration', click Settings, then General to open the General settings page.

  2. Scroll to the bottom of the page and activate the Enable Third-Party Accessibility Overlay toggle.

  3. Click Publish Changes. Registrants can now access the third-party overlay.

    The Accessibility Settings section of the General settings page.

Third-party accessibility tools in the Web App

To access and activate or deactivate the third-party overlay in the Web App:

  1. Click the user profile image in the bottom-left corner of the screen.

  2. Click Accessibility Adjustments to open the overlay menu.

    The Accessibility Adjustments option in the Web App user profile menu.

  3. Use the mouse or tab to select items in the Accessibility Adjustments panel.

    • For keyboard operation, press Enter when an item is highlighted to toggle it on or off or adjust it up or down.

      The Accessibility Adjustments panel.

Third-party accessibility tools in Registration

To access and activate or deactivate the third-party overlay on a Registration page:

  1. Click the Accessibility Adjustments link at the bottom of the screen.

    The Accessibility Adjustments link on a registration page.

  2. Use the mouse or tab to select items in the Accessibility Adjustments panel.

    • For keyboard operation, press Enter when an item is highlighted to toggle it on or off or adjust it up or down.

Closed captions, translations, and interpretation

When you use Webex Events Production Studio, Webex Events RTMP player, Webex Events Simulive, or Webex Events Video on Demand, you have free unlimited access to Webex Events Closed Captions & Translations. This service provides captions in over 30 languages at no additional cost! If you want to provide the accuracy of human captioning, work with a third-party human caption provider such as SyncWords or Interprefy.

Webex Events Closed Captions below an Agenda session live stream in the Web App.

Now you know how to empower your attendees with accessibility adjustments in Webex Events.

Questions? Chat Us or Email support@socio.events

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