Chat lets in-person and virtual attendees interact, collaborate, comment, and share in several key spaces in your Event App. Enhance live stream engagement by adding chat to Agenda Sessions or the Live Stream feature. Boost sponsor and exhibitor engagement and improve lead generation and return on investment (ROI). Let's explore how it works. 🔍

Activating chat for a Session, Live Stream feature, or speaker, sponsor, or exhibitor profile is simple!

Edit the feature or item, expand the Attendee Engagement section, activate the Enable Chat toggle, and click Save changes.

In the Web App, the Chat tab appears to the right of the main content in a feature item such as an Agenda Session or speaker profile. In the Mobile App, users simply tap the Chat option as shown in the image at the beginning of this article.

If you're using Webex Events Production Studio, show attendee chats in the live stream for a wonderfully interactive experience! Learn more in our article about Webex Events Production Studio.

Sometimes discussions can get tense, and people forget to be kind. 😦 If you need to block someone to remove their chats and prevent them from posting more, simply follow the instructions in our Event App moderation article.

Download the chat logs to review content ideas, follow up with attendees, and generate leads at any time.

The export file contains the following information for each chat message:

You're ready to let your attendees chat with you and your speakers, sponsors, and exhibitors. 🥳 For more ways to increase engagement and collaboration during your event, read our feature guides for the Wall and Game, too!