The Live Stream feature is one of two ways you can display a live stream in your event or community on web or mobile. You can leverage any of our supported streaming providers, or use Socio RTMP to integrate with many others.

Animated GIF of someone viewing a live stream while answering a Poll and using the Q&A feature.

Because the Live Stream feature appears in the features list, it's perfect for highlighting your keynote session or for a single-session event. When attendees tap or click on the feature, the live stream is launched instantly.

If you're not sure whether the Live Stream feature or Agenda session live streams are right for your event, check this out.

⚠️ Caution! The Live Stream feature is only available for Hybrid and Virtual event types.

Add the Live Stream feature

From the Edit Event page of your event, click Add Features, locate the feature in the list, and click Add.

Screenshot showing the process just described.

Close the Add Features modal, and click Edit on the Live Stream feature.

Screenshot of the Selected features panel. The Edit button for the Live Stream feature is highlighted.

Live Stream provider

In the modal that appears, choose your Live Stream provider from the drop-down. If you selected something other than Socio Streaming, Socio RTMP, Socio Simulive, or Socio Video on Demand, enter the meeting or live stream URL.

Screenshot of the Edit Live Stream modal. Socio Streaming by Restream is selected.

Closed Captions

If you select Socio Streaming or the Socio RTMP player, you can also click the Enable Closed Captions option to add text or audio captions to your live stream. For more on captions, check this out.

Attendee Engagement

Change the Enable Chat toggle to 'Yes' to let attendees send messages to one another during the stream. Chat messages also appear in the Socio Streaming studio so speakers can see and respond to them. Remember that you can also use Q&A and Polling for even deeper engagement during your live stream.

Screenshot of the Attendee Engagement section of the Edit Live Stream modal.

Lastly, change the Enable Custom Tab toggle to 'Yes' to add an engagement tab to your live stream. Enter a Tab Name that informs attendees what the tab contains, and enter a URL for an embeddable, mobile responsive site. When attendees click the Custom Tab, the website opens in the live stream's engagement panel. Websites like work well, and there are many more possibilities!

Decorative image.

⭐ Keep in mind, we strongly encourage testing any website you choose for the Custom Tab in the Web App and Mobile App to ensure the website embed correctly and works consistently.

Click Save Changes when you're done.

Live Stream settings

Click the Settings (⚙️) icon on the Live Stream feature to rename it, select or upload a custom icon, and determine which Groups the feature should be visible to. You can also uncheck the Show viewer count option to hide the number of people viewing the stream. Remember to click Save Changes when you're done.

Screenshot of the Live Stream Settings window.

That's it! If you selected Socio Streaming, now's a good time to get familiar with the Socio Streaming studio, check out our Live Streaming Best Practices article, and maybe even run a test stream with your speakers!

The Live Stream feature in practice

When attendees click on your Live Stream feature, they'll see a "Stream isn't live now" message until your stream is live. If you enabled Chat, Q&A, or Polling for your live stream, Web App users can expand or collapse a panel on the right.

Screenshot of a live stream in the web app. Chat, Q&A, and Polling are enabled.

Mobile app attendees will also see options for Chat, Q&A, and Polling at the bottom of the video when the device is in portrait mode.


After your Live Stream, you can check out the features section of the Metrics tab to see how people interacted. You can see:

  • Clicks

  • Chats

  • Poll Votes

  • Q&A

If you used Socio Streaming, the Socio RTMP player, or Socio Simulive, lots more awesome data for the Live Stream appears in the Video Analytics export, which you can download from the Metrics tab under the Export Report button. For a complete look at what's contained in this export, check this out.

Pro tips! 😎

  • You can add as many Live Stream features as you want. However, we recommend adding only one or two to keep your home page clean. If you would like individual links for each of your sessions, check out the Live Stream section of an Agenda session.

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