The Live Stream feature is one of two ways to display a live stream in your Event App or Community on web or mobile. Leverage any of our supported streaming providers, or use RTMP to integrate with many others.
Because the stream launches immediately when attendees click the Live Stream feature, it's perfect for highlighting your keynote session or for hosting a single-session event.
If you're not sure whether to use the Live Stream feature or Agenda session live streams for your Event App, refer to our Live Stream and Agenda session comparison article to help inform your decision.
⭐️ Keep in mind, the Live Stream feature is only available for Hybrid and Virtual event types.
Add the Live Stream feature
In your Event navigation bar under ‘Event App’ (or 'Community' in a Community), click Features, then click Add Features. In the modal that appears, click Add under the Live Stream feature, then close the modal.
Manage the Live Stream feature
Now it's time to choose your live stream provider and manage other aspects of your live stream. In the Event navigation bar under 'Event App' (or 'Community' in a Community), click Features, then click Live Stream.
In the modal that appears, fill in the following information:
Live Stream provider
Choose your Live Stream provider from the 'Live Stream' drop-down. If you selected something other than Webex Events Production Studio, Webex Events Streaming by Restream, Webex Events RTMP, Webex Events Simulive, or Webex Events Video on Demand, enter the meeting or live stream URL.
If you select Webex Events Production Studio, Webex Events Streaming by Restream, Webex Events RTMP player, Webex Events Simulive, or Webex Events Video on Demand, click the Enable Closed Captions option to add text or audio captions and translations to your live stream. We offer several caption and translation solutions, including our own Webex Events Closed Captions & Translations option and third-party human captioning.
Change the Enable Chat toggle to 'Yes' to let attendees send messages to one another during the stream. Attendee chat messages also appear in the Webex Events Production Studio so speakers can view and respond to them. Remember that you can also use Q&A and Polling to further engage attendees during your live stream.
Lastly, change the Enable Custom Tab toggle to 'Yes' to add an engagement tab to your live stream. Enter a Tab Name that informs attendees what the tab contains, and enter a URL for an embeddable, mobile responsive site. When attendees click the Custom Tab, the website opens in the live stream's engagement panel. Websites like Slido work well, and there are many more possibilities!
To learn more about how to set up and use a Custom Tab, refer to our Custom Tabs article.
⭐ Keep in mind, we strongly encourage testing any website you choose to display as a Custom Tab in the Mobile App and web experience to ensure the website embeds correctly and works consistently.
Click Save Changes when you're done.
That's it! Now's a good time to get familiar with Webex Events Production Studio or Webex Events Streaming by Restream, if you chose one of those options. Be sure to review our Live Streaming Best Practices article and run a test stream with your speakers!
Live Stream settings
Click the Settings (⚙️) icon on the Live Stream feature to rename it, select or upload a custom icon, and determine which Groups the feature should be visible to.
To hide the number of people viewing the stream, uncheck the 'Show viewer count' option.
Remember to click Save Changes when you're done.
The Live Stream feature in practice
When attendees click on your Live Stream feature, a "Stream isn't live now" message will display until your stream is live. If you enabled Chat, Q&A, or Polling, or added a Custom Tab, web version users can interact with those elements in a collapsable panel on the right.
Mobile App attendees can view interaction items at the bottom of the video when the device is in portrait mode.
After your live stream, review the features section of the Metrics tab to find out how people interacted with it, including:
If you used the Webex Events Production Studio, Webex Events Streaming by Restream, the Webex Events RTMP player, or Webex Events Simulive, even more awesome live stream data appears in the Video Analytics export. For a complete overview of the data contained in this export, refer to our Event App and Community Metrics article.
Pro tip! 😎
You can add as many Live Stream features as you want. However, we recommend adding only one or two to keep your home page clean. If you'd like individual links for each of your sessions, refer to the Live Stream section of an Agenda session.
Questions? Chat Us or Email firstname.lastname@example.org