The Live Stream feature is one of two ways you can display a live stream in your event or community on web or mobile. You can leverage any of our supported streaming providers, or use RTMP to integrate with many others.

Screenshot of a live stream in the Web App.

Because the stream launches immediately when attendees click the Live Stream feature, it's perfect for highlighting your keynote session or for a single-session event.

If you're not sure whether the Live Stream feature or Agenda session live streams are right for your event, check this out.

⚠️ Caution! The Live Stream feature is only available for Hybrid and Virtual event types.

Add the Live Stream feature

From the Edit Event page, click Add Features, locate the feature in the list, and click Add.

Screenshot of the Features page. The Add Features button is indicated.

Close the Add Features modal, and click Edit on the Live Stream feature.

Screenshot of the Selected features panel. The Edit button for the Live Stream feature is highlighted.

Live Stream provider

In the modal that appears, choose your Live Stream provider from the drop-down. If you selected something other than Webex Events Streaming, Webex Events RTMP, Webex Events Simulive, or Webex Events Video on Demand, enter the meeting or live stream URL.

Screenshot of the Edit Live Stream modal. Webex Events Streaming by Restream is selected.

Closed Captions

If you select Webex Events Streaming or the Webex Events RTMP player, you can also click the Enable Closed Captions option to add text or audio captions and translations to your live stream. We offer several caption and translation solutions, including our own Webex Events Closed Captions & Translations option and third-party human captioning.

Attendee Engagement

Change the Enable Chat toggle to 'Yes' to let attendees send messages to one another during the stream. Chat messages also appear in the Webex Events Streaming studio so speakers can see and respond to them. Remember that you can also use Q&A and Polling for even deeper engagement during your live stream.

Screenshot of the Attendee Engagement section of the Edit Live Stream modal.

Lastly, change the Enable Custom Tab toggle to 'Yes' to add an engagement tab to your live stream. Enter a Tab Name that informs attendees what the tab contains, and enter a URL for an embeddable, mobile responsive site. When attendees click the Custom Tab, the website opens in the live stream's engagement panel. Websites like work well, and there are many more possibilities!

⭐ Keep in mind, we strongly encourage testing any website you choose for the Custom Tab in the Web App and Mobile App to ensure the website embeds correctly and works consistently.

Click Save Changes when you're done.

Live Stream settings

Click the Settings (⚙️) icon on the Live Stream feature to rename it, select or upload a custom icon, and determine which Groups the feature should be visible to. To hide the number of people viewing the stream, uncheck the Show viewer count option. Remember to click Save Changes when you're done.

Screenshot of the Live Stream Settings modal.

That's it! If you selected Webex Events Streaming, now's a good time to get familiar with the Webex Events Streaming studio, check out our Live Streaming Best Practices article, and maybe even run a test stream with your speakers!

The Live Stream feature in practice

When attendees click on your Live Stream feature, they'll see a "Stream isn't live now" message until your stream is live. If you enabled Chat, Q&A, or Polling or added a Custom Tab, Web App users can interact with those elements in a collapsable panel on the right.

Screenshot of a Live Stream in a Web App. The side panel is open and the Chat tab is selected.

Mobile app attendees will see interaction items at the bottom of the video when the device is in portrait mode.


After your Live Stream, check out the features section of the Metrics tab to see how people interacted. You can see:

  • Clicks

  • Chats

  • Poll Votes

  • Q&A

If you used Webex Events Streaming, the Webex Events RTMP player, or Webex Events Simulive, lots more awesome data for the Live Stream appears in the Video Analytics export, which you can download from the Metrics tab under the Export Report button. For a complete look at what's contained in this export, check this out.

Pro tips! 😎

  • You can add as many Live Stream features as you want. However, we recommend adding only one or two to keep your home page clean. If you'd like individual links for each of your sessions, check out the Live Stream section of an Agenda session.

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