You've filled in your Event App basics, added features, and configured appearance settings. Before you configure and use certain features and start welcoming attendees into your Event App, you must first publish it.

This article shows you how to publish your Event App and gives an overview of the Event App management tools that become available after publishing. The process and menus are identical for a Community, so we'll only refer to Event Apps to keep this article brief.


Publish your Event App

From your Event App's 'Appearance' page, click the Publish button. In the modal that appears, select the Mobile App you want to publish the Event App to. If you have your own Branded App, select that. Otherwise, select the Webex Events App. Finally, click Next, then click Publish Event.

Screenshot showing the process just described.

Attendees can now find your Event App in the Webex Events App or your Branded App. No one can access your Event App's web version until you share the link with them.

💡 Keep in mind, if you need access to the post-publish menus and you're not ready for app users to access your Event App or Community, hide your event using the Event Code privacy setting with the 'Hide event' option. This will keep your Event App or Community under wraps until you're you’re ready to launch. 🤫 Refer to our Limit Attendee Content Access article for more on hiding content from attendees.

Post-publish menus

Now that you've published your Event App, you have access to the following menus:

Screenshots of the sidebar in both pre-publish and post-publish states with numbered indicators corresponding to the sections below.

1. Metrics

The Metrics page is a data-rich dashboard that gives you insight into every aspect of your Event App. The Metrics page shows an overview of Event App data and click metrics, and it lets you drill down to specific features and discover exactly who is interacting with sponsors, Sessions, and more. Export these metrics to get even more in-depth data insights.

Screenshot of the Event App Metrics page.

For a complete overview of the Event App Metrics page, read our Event and Community Metrics article. 📈

2. Users & Groups

Users are the people who use your Event App or Community. Anyone who registers for your Event with Webex Events Registration will flow into your Event App automatically! If you're not using Webex Events Registration, you can easily upload a list of attendees from an external source.

Screenshot of the Users tab of the Users and groups page.

Either way, everyone in the Event App can browse the full Attendees list and connect with others in the Attendees feature (or the Users feature in Communities).

Read our Feature Guide: Attendees article for complete information. Also refer to our Attendee Networking with Webex Events article to explore all the ways attendees can connect and interact. 🤝

Use Groups to provide a targeted and personalized experience for subsets of attendees — and make your life easier! Groups are useful for sending announcements to specific attendees, managing access to content, and filtering people and content as shown below. 👇

Screenshot showing the attendees feature's filter button and some active filters.

Read our Advanced Feature Guide about Groups for complete instructions. 📚

3. Announcements

Screenshot of the New Announcement modal.

Announcements let you quickly and easily notify all your attendees about changes, remind them about upcoming sessions, or highlight your sponsors. Don't manage third-party messaging tools or scramble to coordinate last-minute change announcements with your team again!

Announcements trigger push notifications on Mobile App users' devices, and a red dot appears on the Announcements feature for web version users. Attendees can access the Announcements feature to review all past announcements, too.

Screenshot of an Announcement push notification on a mobile device.

Read our Feature Guide: Announcements and Announcements Best Practices articles for more information. 🗣️

4. Web version

Screenshot of the Lobby feature on the web version of the Event App.

While in-person attendees will likely benefit most from the Mobile App, virtual and hybrid event attendees may prefer the increased functionality and immersion of the web version on their laptop or desktop computer. The web version's benefits include live stream picture-in-picture so attendees can watch a live stream and browse the Event App at the same time, embedded external pages and videos that open right inside the Event App, and a larger viewing area, to name only a few.

Read our About the Web App article for more information. 💻

5. Video Center

The Video Center powers your Webex Events Simulive sessions and Video on Demand content. Simply upload videos to the Video Center, then select the videos in various features throughout your Event App so attendees can watch them.

Screenshot of the Video Center page in an Event.

Read our article about using Video Center for more information.

6. Q&A and Polling

Add Q&A and polls to your live streams to boost engagement, or use them as stand-alone features. Staff can moderate questions and polls from the Webex Events platform, though they can't respond directly.

Screenshot of a live stream in and Agenda session. A user is answering a poll and posting a Q and A question.

Read our Feature Guide: Q&A and Feature Guide: Polling articles for a complete guide to these features.

💡 Keep in mind, we love Slido as an alternative to our own Q&A and Polling. Consider embedding a Slido event into your Event App or Community as a stand-alone feature or using a Custom Tab to embed Slido in your live streams! Read our Slido and Webex Events article for more information

7. Promote

Screenshot of the Promo Page for an event.

This menu has three options:

  • Click Widgets to create embeddable widgets containing Agenda, Speaker, Sponsor, Exhibitor, or Custom List feature content for your event website. Read our article about embedding Event App content with widgets to learn more.

  • Click Launch Promo Page to open a new tab that shows app download and 'Access on the web' (if the Web App is enabled) links for your Event App. Copy the link to this page and put it in your marketing material to let attendees know where and how to join your Event App.

  • Need ideas on promotion tactics? That's where the second Promote option comes in. Click Promo Tips to open our article that guides you through Event App promotion best practices. Read our article about accessing and sharing the Promo Page to learn more. 📣

Now test!

We highly recommend testing your Event App or Community to experience and use it as attendees will and make sure everything is in place and ready to rock. 🎸 Our article about testing your Event App offers instructions and best practices for thoroughly testing your Event App.

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