You've filled in the event's basics, added features, configured appearance settings, and published your event. Congratulations! Now that your event is published, there are some new menus available to you that you may use before, during, and after your event or community is live.

Screenshot showing the Webex Events Platform's Edit Event and Manage menus.

This article gives an overview of the post-publish Manage tools and provides links to other relevant articles for deeper learning. 📚

⭐️ Keep in mind, if you need access to the post-publish Manage tools, and you're not ready for app users to access your event or community, you can hide your event using the Event Code privacy setting with the 'Hide event' option. This will keep your event or community under wraps until you're you’re ready to launch. 🤫 See our Limit Attendee Content Access article for more on hiding content from attendees.

Metrics

Animated GIF showing the features section of the Metrics page.

The Metrics page is a data-rich dashboard that gives you insight into every aspect of your event. You can see the overall view and click metrics or drill down to specific features and see exactly who is interacting with sponsors, sessions, and more. You can export metrics to get even more data insights.

For a complete look at the Event App Metrics page, read our Event and Community Metrics article. 📈

Users & Groups

Screenshot showing the Users and Groups tab.

Users

Users are the people who use your Event App or community! Now that your event is published, you can link it to Webex Events Registration. Anyone who registers will flow into your event automatically! If you're not using Webex Events Registration, you can easily upload a list of attendees from an external source.

Either way, pre-loading the user list lets you pre-populate attendee profiles so people can jump right into the action and start networking. Everyone in the event can browse the full user list and connect with others in the Attendees feature (or Users feature in communities).

Read our Feature Guide: Attendees article for complete information. Also see our Attendee Networking with Webex Events article to see all the ways attendees can connect and interact. 🤝

Groups

Use Groups to provide a targeted and personalized experience for groups of users — and to make your life easier! Groups are useful for sending announcements to specific users, managing access to content, and showing relevant people and content as shown below. 👇

Screenshot showing the filter button and some active filters.

Read our Advanced Feature Guide about Groups for complete instructions. 📚

Edit Event

This button reveals the pre-publish menus so you can edit event details, add and manage features, and tweak appearance settings. To get back to the Manage tools, simply click the event name in the page breadcrumbs as shown here:

Two screenshots showing the Edit Event and Manage Event pages. Arrows indicate the Edit event button and the breadcrumbs.

⭐️ Keep in mind, you can work on your event or community at any time — even after it's published and attendees have joined! Attendees can see any changes you make within a matter of seconds.

Announcements

Screenshot of the New Announcement modal.

With Announcements, you can quickly and easily notify all your users about event/community changes, remind them about upcoming sessions, or highlight your sponsors. Don't manage third-party messaging tools or scramble to coordinate last-minute change announcements with your team again!

Announcements trigger push notifications on mobile app users' devices, and Web App users see a red dot on the Announcements feature. Users can access the Announcements feature to see all past announcements, too.

Screenshot of an announcement push notification on an Apple device.

Check out our Feature Guide: Announcements and Announcements Best Practices articles for more information. 🗣️

Web App

While in-person event attendees will likely benefit most from the Mobile App, virtual and hybrid event attendees may prefer the increased functionality and immersion of the Web App on their laptop or desktop computer. Web App benefits include live stream picture-in-picture so users can watch a live stream and browse the event at the same time, embedded external pages and videos that open right inside the event, and a larger viewing area, to name only a few.

See our About the Web App article for more information. 💻

Q&A and Polling

Screenshot of a live stream in and Agenda session. A user is answering a poll and posting a Q and A question.

Use Q&A and Polling as stand-alone features, or add them to a live stream to enhance viewer engagement.

A Q&A feature gives your attendees a place to ask event staff questions in a public forum. Staff can moderate the Q&A from the Webex Events Platform, though they can't respond directly.

Use the Polling feature to ask attendees for input, and keep the answers to yourself or make them public so everyone can see the results.

See Feature Guide: Q&A and Feature Guide: Polling for a complete guide to these features. ❓ 📊

⭐️ Keep in mind, we ❤️ Slido as an alternative to our own Q&A and Polling. You can embed a Slido event into your Webex Event or Community as a stand-alone feature, or use the Custom Tab to embed Slido in your live stream! See our Slido and Webex Events article for more information.

Promote

Screenshot of the Promo Page for an event.

This menu has two options. Click Launch Promo Page to open a new tab that shows app download and Web App (if enabled) links for your event. Copy the link to this page, and put it in your marketing material to let attendees know where and how to join your event.

Need ideas on promotion tactics? That's where the second Promote option comes in. Click Promo Tips to open this article that walks you through app promotion best practices.

Read our article about accessing and sharing the Promo Page to learn more. 📣

Settings

The Settings menu has four options:

  • Select Team - This lets you change the Team your event or community is associated with.

  • Attendee Insights - This option lets you deactivate the automatic feedback pop-up that users see after they complete enough actions in your event or community. See our article about Attendee Insights for more information.

  • Clone - If you'd like to save time setting up next year's Event App or Community, you can clone the current event's content! See our article about cloning your event for more information.

  • Delete - This option is only usable by Webex Events personnel. If you need to delete your event or community, please reach out to Webex Events support using the chat bubble in the bottom right corner of this screen.

Now test!

We highly recommend testing your event or community to experience and use it as attendees will and make sure everything is in place and ready to rock. 🎸 This article offers best practices on testing your event!

Questions? Chat Us or Email support@socio.events

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