Once you've published your event or community, you're ready to manage and test it! 🎉 Congrats!

⭐️ Keep in mind, if you’d like to get access to the Manage tools, but you aren't ready for app users to access your event or community, you can publish but block access using privacy settings. With the Invite Only or Event Code privacy settings, you can keep your event or community under wraps and change the privacy setting when you’re ready to launch.

Testing Your App

We highly recommend testing your event or community and viewing it as an app user will view it. Share it with your boss or coworkers to get a fresh perspective! The method for testing will depend on which app you are using, the Socio Event App (aka "Container App") or Branded Event App (aka "White-Label" App). 

Socio Event App

If you're using the Socio Event App, your event or community will be available in the app instantly after publishing! Simply download the Socio Event App and join the event or community to test it. 

Branded Event App

If you're using the Branded Event App and your app is published to stores, then you can download your app and join the event or community to test it.

If your app is not published to stores yet, you can use the web app to test in a browser.

Users & Groups

The app users are the attendees of your event, or members of your community! They appear in the Attendee (AKA Users in Communities) feature list when they join, or when you add them to Users & Groups.

Pre-loading the user list allows you to pre-populate their personal profiles. However, pre-loading users is only required if you are using the Invite Only privacy setting. 

Check out our Feature Guide: Attendees article for more info.

The Groups feature is used to provide a targeted and personalized experience for Groups of users - and to make your life easier! Groups can be used in a variety of ways, including when exporting, sending announcements to specific users, and managing access to content. App users can also filter the list using Groups, as shown below. 👇

Check out our Advanced Feature Guide: Groups article for more info.

Edit Event

Click Edit Event (or Community) to make more edits to your features or content. To jump back to the Manage tools from the Edit tools, click the Manage breadcrumb.

⭐️ Keep in mind, you can work on anything under My Events or Communities at any time - even after your event/community and app are published! Even during your event! Any changes you make to these in the Socio Platform will be reflected in the app within a matter of seconds.

Announcements 

With Announcements, you will never have to scramble to set up microphones or coordinate announcements with your team again! Whether it's for a last-minute change, an important reminder, or to drive eyes to your sponsors, you can use Announcements to send push notifications directly to your users' devices. 

Check out our Feature Guide: Announcements and Announcements Best Practices articles for more info.

Web App

The Web App is a web-based version of our Event Apps, and is designed for any device with a browser. This is a great solution for those who want to use a laptop or tablet to access content. 

While all applicable content will be visible in the Web App, the social and user based features that require the user to log in (such as interacting with other users, rating or reviewing, posting to the wall) are only available in the native Android and iPhone Event Apps.

Work with your Socio contact to determine if the Web App is a good fit for your use case! For more info, check out our About the Web App article.

Metrics

The Metrics for your event will be available 1-5 business days after the event ends. However, if you have a particular request, please reach out to us and we will do our best to accommodate! Need these before your event is over? Let us know and we'll try our best to get them to you. 

Check out our Event App Metrics article for more info on what is included.

Promote

Check out our guides for promoting your app and sharing your promo page, and work with your Socio contact to create a targeted plan for your event! We're here to help. 👍
   

   

Questions? Chat Us or Email [email protected]

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