You've filled in the event's basics, added features, configured appearance settings, and published your event. Congratulations! Now that your event is published, there are some new menus available to you that you may use before, during, and after your event or community is live.
This article gives an overview of the post-publish Manage tools and provides links to other relevant articles for deeper learning. 📚
⭐️ Keep in mind, if you need access to the post-publish Manage tools, and you're not ready for app users to access your event or community, you can publish and then hide your event using the Event Code privacy setting with the "Hide event" option. This will keep your event or community under wraps until you're you’re ready to launch. 🤫
The metrics page is a data-rich dashboard that gives you insight into every aspect of your event. You can see overall view and click metrics or drill down to specific features and see exactly who is interacting with sponsors, sessions, and more. You can export metrics to get even more data insights.
For a complete look at the Metrics page, check this out.
Users & Groups
Users are the people who use your Event App or community! Now that your event is published, you can link it to Socio Registration. Anyone who registers will flow into your event automatically! If you're not using Socio Registration, you can easily upload a list of attendees from an external source.
Either way, pre-loading the user list lets you pre-populate attendee profiles so people can jump right into the action and start networking.
Users appear in the Attendees feature (or Users feature in Communities) when they join, or when you add them to Users & Groups.
Check out our Feature Guide: Attendees article for more info.
The Groups feature is used to provide a targeted and personalized experience for Groups of users — and to make your life easier! Groups can be used in a variety of ways, including when exporting, sending announcements to specific users, and managing access to content. App users can also filter the list using Groups, as shown below. 👇
For a complete look at Users & Groups and the Attendees feature, check this out.
This button reveals the pre-publish menus so you can edit event details, add and manage features, and tweak appearance settings. To get back to the Manage tools, simply click the event name in the page breadcrumbs as shown here:
⭐️ Keep in mind, you can work on anything under My Events or Communities at any time — even after your event/community and app are published, or during your event! Attendees will see any changes you make within a matter of seconds.
With Announcements, you can quickly and easily notify all your users about event/community changes, remind them about upcoming sessions, or highlight your sponsors. Never mess with 3rd-party messaging tools or scramble to coordinate last-minute change announcements with your team again!
Announcements trigger push notifications on mobile app users' devices, and Web App users see a red dot on the Announcements feature. Users can access the Announcements feature to see all past announcements, too.
While in-person event attendees may only use the Mobile App, virtual and hybrid event attendees may prefer the deeper functionality of the Web App on their laptop or desktop computer. Web App benefits include live stream picture-in-picture so users can watch a live stream and browse the event at the same time, embedded external pages and videos that open right inside the event, and a larger viewing area, to name only a few.
For more details on the Web App, check this out.
Q&A and Polling
Q&A and Polling can be used as stand-alone features, or they can be added to a live stream to enhance viewer engagement.
A Q&A feature gives your attendees a place to ask event staff questions in a public forum. Staff can moderate the Q&A from the Socio Platform, though they can't respond directly.
Use the Polling feature to ask attendees those burning questions, and keep the answers to yourself or make them public so everyone can see the results.
⭐️ Keep in mind, we ❤️ Slido as an alternative to our own Q&A and Polling. You can embed a Slido event into your Socio Event or Community as a stand-alone feature, or use the Custom Tab to embed Slido in your live stream! For more on Slido and Socio, check this out.
This menu has two options. Click Launch Promo Page to open a new tab that shows app download and Web App (if enabled) links for your event. Copy the link to this page, and put it in your marketing material to let attendees know where and how to join your event.
Need ideas on promotion tactics? That's where the second Promote option comes in. Click Promo Tips to open this article that walks you through app promotion best practices.
For more on the Promo Page, check this out.
The Settings menu has four options:
Select Team - This lets you change the Team your Event App or Community is associated with.
Attendee Insights - This option lets you disable the automatic feedback pop-up that users see after they complete enough actions in your Event or Community. For more on Attendee Insights, check this out.
Clone - If you'd like to save time on setting up next year's Event App or Community, you can clone the current event's basics. For more on cloning your event and its features, check this out.
Delete - This option is only usable by Socio personnel. If you need to delete your Event App or community, please reach out to Socio support using the chat bubble in the bottom right corner of this screen.
We highly recommend testing your event or community to view it as an attendee will view it and make sure everything is in place and ready to rock. This article offers best practices on testing your event!
Questions? Chat Us or Email firstname.lastname@example.org