The Documents feature hosts PDFs and images that users open directly within your event or community. Give your attendees a place to easily access your event's session materials, sell sheets for sponsors, daily meal menus, or downloadable copies of a schedule or map. You can even use Internal Links to link individual documents from the list to other places within the event/community.
Add the Documents feature
From the Edit Event page, click Add Features. In the modal that appears, scroll down to the Documents feature, click Add, then close the modal.
To customize the Documents feature name and icon, or use Groups to show the feature to only certain subsets of attendees, hover over the Documents feature in the features list and click the Settings (⚙️) icon.
When you're done making updates, click Save Changes.
Add documents and images
Hover over the Documents feature in the Selected Features list and click Edit. This takes you to the Documents page.
On the Documents page, either click the New Item button to upload a document, or click the Categories tab to set up categories for different types of documents.
Categories are ways to classify different types of documents. Applying a category to a document adds the name of the category below the document's label/subtitle in the features list and lets attendees filter documents by category. If you plan to use categories, it's best to set them up before adding documents. To learn how to make Categories, check this out.
From the Items tab, click New Item to upload a document.
⭐️ Keep in mind, you can also click the Upload button to import multiple documents at once.
In the modal that appears, fill in the following information:
Name (required) - The document name attendees will see. We recommend keeping this short and simple, and include any additional information in the Label/Subtitle field.
Label/Subtitle - Enter any additional information that'll help attendees know the purpose of the document.
Category - Select the Category the document belongs to, if applicable. Attendees can use categories to filter documents.
Document (required) - To upload a document, simply click Upload Attachment(s) and follow the instructions in the uploader.
Add Internal Links - Link the document to other features of your event, such as Agenda sessions, Live Stream features, and more. For or more info on Internal Links, check this out.
⭐️ Keep in mind, internally linked items don't appear in the Documents feature – they only appear on the item you link a document to.
When you're done, click Save Changes. You've just added a document to your event! 🎊 Repeat as necessary. If you have a lot of documents, remember that you can import multiple documents at once.
After you've added categories and documents, you can take several actions to manage each:
Filter by Categories (Items only)
Drag and drop to reorder
Edit or Delete
Assign to Category (Items only)
Documents in practice
When attendees click or tap on the Documents feature, they'll see each document listed out in the order you determined in the platform. The Label/Subtitle and Category appears below the document title. When Web App users click on a document, the document opens within your Event App.
Mobile users see the document in their device's default PDF viewer.
How others have used the Documents feature
Here are some ways we've seen organizers use the Documents feature:
Session Materials - Add all session presentations in PDF format for easy review, or include any resources or reference documents that attendees should use during the session. Remember to use internal links to link documents to relevant sessions, speakers, and more.
Attendees List, Map, or Agenda - Even though we have features for these, attendees may find it useful to have a downloadable version.
VIP Docs - Consider using the Documents feature to provide a VIP party flyer. Use the Visible to setting to ensure only the Groups who need it can view it. For more info, check out our Groups feature guide.
Menus - Consider uploading menus ahead of time so attendees can look forward to your delicious offerings. 🥦
Event Rules and Logistics - This is a great feature to provide the WiFi, dress code, and parking instructions. Does your venue already have this info in PDF or image format? Make it easy for yourself and upload it directly!
After attendees have had a chance to interact with your documents, check out the Feature Comparison chart on the Metrics tab to see the number of clicks for each document.
To see all of the other data points outlined in the Export section of our Data Dashboard article, export the Metrics.
Pro Tips! 😎
Let attendees know that all documents are in the event app. Increase event app adoption and save money on paper.
Tell attendees that presentations will be uploaded to the app after the event. Once they're uploaded, send an announcement letting attendees know.
For a personalized discussion on how you could use the Documents feature in your event, reach out to your Webex Events contact.
Now you know how to use the Documents feature! 👏 Only have one document to upload? The Single Document feature is perfect for that.
Questions? Chat Us or Email email@example.com