The Wall is a social feed where attendees post and connect through pictures, comments, and "likes" in the Web App or Mobile App. Your sponsors, exhibitors, and speakers can also post and interact to boost awareness and engagement. The best part? People can post any time, so the conversations and connections that enrich your event keep going all day, every day!

Animated GIF showing a mobile device user scrolling and commenting on a Wall.

Add the Wall feature

From the Edit Event/Community page, click the Add Features button. In the modal that appears, scroll down to the Wall feature, click Add, and then close the modal.

Screenshots showing the process just described.

Edit Settings

To customize the name and icon of the feature or limit its visibility using Groups, hover over the feature and click the Settings (⚙️) icon.

Screenshot showing the Selected panel. The Wall feature's settings icon is indicated.

When you're done making updates, click Save Changes.

The Wall is filled in by the people who post to it, so there's nothing else you need to do! However, we do recommend that you, your team, and your speakers and sponsors make some "seed" posts to get the conversation started. Keep reading to see how it works. 📖

The Wall in practice

Now that the Wall feature is ready to go, attendees, speakers, sponsors, exhibitors, and YOU can start posting text and pictures, and commenting on and liking others' posts! When someone makes a new Wall post, a red dot indicator appears next to the Wall feature in the feature list.

Two screenshots of a user writing a new post on the Wall feature on the Web App and Mobile App.

As users scroll through the Wall, they can like posts, comment on them, or click the three dots below the post to report it if it's problematic.

Screenshot showing the Live, Comment, and Report buttons on the Web App.

When users post images to the Wall, they're prompted to crop it to a square before posting. Accepted formats are PNG, JPG, and JPEG with no size limits.

If you or your sponsors, exhibitors, or speakers want to engage on the Wall, simply create a new user profile for each person as needed. You can also create official accounts by using a company or organization name and logo in the profile.

Manage and moderate the Wall

As people make Wall posts, you can export or delete reported posts and see who's interacting with each post. To export or delete posts, simply click the Settings (⚙️) icon next to a single post to export or delete it, or select multiple posts and export or delete all of them at once.

A composite screenshot of the Wall page in the Webex Events Platform. The Settings menu next to a post is expanded, and some posts are multi-selected with the three dot menu expanded.

When you export Wall posts, the download contains a folder with post images and a .xlsx file with the following information:

  • Post - The text content of the post.

  • Post Image - The image URL from the post, if any.

  • User First Name

  • User Last Name

  • Time

  • Likes

  • Comments

  • Reports

  • User Email

Click a single post to open the Post Details modal and see who liked and commented on a post and delete comments if necessary. Use the Previous Post and Next Post buttons at the bottom of the modal to quickly switch between posts.

Screenshot of the Post Details modal.

For a complete guide to moderating the Wall and the rest of your event or community, check out our Moderating a Webex Events Event article.

Metrics

After attendees have started using the Wall, check out the Feature Comparison chart on the Metrics tab to see how people are interacting. The chart shows:

  • Clicks

  • Posts Created

  • Likes

  • Comments

  • Reports

To see all of the additional data points outlined in the Export section of our Data Dashboard article, export the Metrics.

Pro tips! 😎

  • Starter Wall Posts - Post some photos or pose some questions before the event, such as what attendees are most looking forward to. This can help conversations and connections take off! 🚀

  • Targeted Discussion Boards - To make the Wall feature a targeted discussion board, simply rename it accordingly. We've seen the Wall renamed Share Media, Photo Contest, Discussion Board, and Ride Share — to name a few examples. You can even make it visible to only certain attendee Groups.

  • Live Display - Pair your Event App with Live Display to show Wall activity in real-time and take event engagement to another level.

Screenshot of the Wall feature on a Live Display screen.

You're well on your way to creating an engaging, successful event! While you're here, check out our Best Practices for Promoting Your Event App.

Questions? Chat Us or Email support@socio.events

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