The Wall is an essential part of any event or community, whether it's in-person, hybrid, or fully virtual. It's a social feed that lets attendees post pictures and comments, and "like" posts from any internet connected device. Not only can attendees post to the Wall, but your sponsors, exhibitors, and speakers can post to boost awareness and engagement. The best part? People can post any time, so conversations around your event or community can keep going all day, every day!

Animated GIF showing a mobile device user scrolling and commenting on a Wall.

Add the Wall feature

From the Edit Event/Community page, click the Add Features button. In the modal that appears, scroll down to the Wall feature, click Add, and then close the modal.

Edit Settings

The Wall will be populated as people post to it, so there's nothing else you need to do! However, we do recommend seeding some posts from you and your team to get the conversation started. Check out the Wall in practice section for more info. If you want to rename the Wall, update the feature's icon, or make it visible to only certain Groups, it's a good idea to edit the feature's settings.

Hover over the Wall feature in the features list, and click the Settings (⚙️) icon.

Screenshot showing the process just described and the Wall Settings modal.

When you're done making updates, click Save Changes.

The Wall in practice

Now that the Wall feature is ready to go, attendees, speakers, sponsors, exhibitors, and YOU can start posting text and pictures, and commenting on and liking others' posts! When someone makes a new Wall post, a red dot indicator appears next to the Wall feature in the feature list.

Two screenshots of a user writing a new post on the Wall feature on the Web App and Mobile App.

As users scroll through the Wall, they can like posts, comment on them, or click the three dots below the post to report it if it's problematic.

Screenshot showing the Live, Comment, and Report buttons on the Web App.

If you or your sponsors, exhibitors, or speakers want to engage on the Wall, simply create a user profile with the preferred official name as the profile name!

Manage and moderate the Wall

As people make Wall posts, you can take some actions to moderate posts, like deleting Reported posts and reviewing who interacted with posts.

From the Edit Event/Community page, hover over the Wall feature, and click Edit. This takes you to the Wall page.

Screenshot of the process just described.

There are two tabs on the Wall page - Posts, and Reported Posts. The views and actions you can take on these tabs are identical in every way, but the Reported Posts tab shows only posts that attendees reported for offensive content.

At a glance, all Wall posts are listed along with the User who posted it, the Time it was posted, and the number of Likes, Comments, and Reports. You can click the Settings (⚙️) icon next to a post to Delete or Export it.

Screenshot of a list of wall posts with the Settings dropdown expanded on one of them.

You can also multi-select posts and then click the three dot icon next to the Search field to Export or Delete them.

Screenshot of two posts selected and the three dot icon activated.

Click on a post to see who Liked and Reported a post and delete Comments on the post. You can also click the Settings (⚙️) icon to Delete or Export a post.

Animated GIF showing a user clicking on a Wall post and clicking through the Likes and Comments tabs in the Post Details modal.

The Social Activity section of an attendee's user profile lets you take action on posts as well. Check out the Feature Guide: Attendees article for more info.

Metrics

After attendees have started using the Wall, check out the Feature Comparison chart on the Metrics tab to see how people are interacting with them. The chart shows:

  • Clicks

  • Posts Created

  • Likes

  • Comments

  • Reports

To see all of the additional data points outlined in the Export section of our Data Dashboard article, export the Metrics.

Pro tips! 😎

  • Starter Wall Posts - Post some photos or pose some questions before the event, such as what attendees are most looking forward to. This can help conversations and connections take off! 🚀

  • Targeted Discussion Boards - To make the Wall feature a targeted discussion board, simply rename it accordingly. You can even make it visible to only a targeted Group. For more info on Groups, check this out. We've seen the Wall renamed Share Media, Photo Contest, Discussion Board, and Ride Share - to name a few examples.

  • Live Display - Take event engagement to another level by pairing your event app with Live Display, and displaying the Wall activity in real-time. For more info on Live Display, check this out.

  • You can export the pictures on your Wall at any point during your event. Use these on your event's social media to showcase the fun everyone is having.

  • Hover over a picture thumbnail to quickly see a larger version.

Screenshot of a user hovering over a picture thumbnail.

You are well on your way to creating an engaging, successful event! While you're here, check out our Best Practices for Promoting Your Event App.

Now you know all about implementing and managing the Wall feature! 🙌 Why not go learn about some of our other awesome features while you're here?

Questions? Chat Us or Email [email protected]

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