Downloading the Mobile App or joining the Web App is simple, but your attendees don't know that yet! The instruction templates in this article have been crafted to clearly and simply tell attendees how and where to join your event or community.

There are six sets of instructions here, and the right one for you depends on which privacy setting you selected and how you want attendees to access the app. Before you start sending emails, there's some crucial information you'll need to fill in to complete the templates. Let's take a look at how to find that information. 🔍

⭐ Keep in mind, this article refers to Events, but the instructions and templates also apply to Communities!

Contents

Using the templates

Choose the template that matches how you want attendees to access the event and that matches the Privacy Setting of your event. Read the template carefully before you send it to make sure all the information is accurate. Consider tailoring the text to your event's style, too! 💃

In each template, use the appropriate information to replace the <Event Name>, <Event Code>, <Promo Page>, and <Shareable Link> text where necessary. Instructions on how to gather all of these can be found below the templates. Some of the templates have ##notes## to help you understand how to edit them. Remove the ##notes## entirely before you send the template.

⭐ Consider adding screenshots of your event's login screens for each step to make it even easier for attendees to follow the instructions.

Web App only templates

Public Web App template


We're so glad you're joining us for <Event Name>! It's time to log into the event app and set up your networking profile. Please use these instructions to join the event app from your laptop or desktop computer. We recommend using the Google Chrome browser for the best experience.

  1. Follow this link: <Shareable Link>
    ##Note: If you added the Web App link to the promo page as described later in this article, say this instead: Follow this link <Promo Page>, and click the Web App option.##

  2. Enter your preferred email address, or use one of the social sign-in options.

  3. If you entered an email, create a password, and click Sign Up.

  4. Fill in your networking profile, and click Continue. Your profile information will help you connect with other people during the event.

You're in! Feel free to start exploring. If you have any questions about the event app, or if you have trouble logging in, don't hesitate to reach out.


Event Code Web App template


We're so glad you're joining us for <Event Name>! It's time to log into the event app and set up your networking profile. Please use these instructions to join the event app from your laptop or desktop computer. We recommend using the Google Chrome browser for the best experience.

  1. Follow this link: <Shareable Link>
    ##Note: If you added the Web App link to the promo page as described later in this article, say this instead: Follow this link <Promo Page>, and click the Web App option.##

  2. Enter your preferred email address, or use one of the social sign-in options.

  3. If you entered an email, create a password, and click Sign Up.

  4. Enter this Access Code: <Event Code>

  5. Fill in your networking profile, and click Continue. Your profile information will help you connect with other people during the event.

You're in! Feel free to start exploring. If you have any questions about the event app, or if you have trouble logging in, don't hesitate to reach out.


Invite Only Web App template


We're so glad you're joining us for <Event Name>! It's time to log into the event app and set up your networking profile. Please use these instructions to join the event app from your laptop or desktop computer. We recommend using the Google Chrome browser for the best experience.

  1. Follow this link: <Shareable Link>
    ##Note: If you added the Web App link to the promo page as described later in this article, say this instead: Follow this link <Promo Page>, and click the Web App option.##

  2. Enter the email address you used to register for the event, or use one of the social sign-in options. If you use social sign-in, the social account you use must match the email you registered with.
    ##Note: If this event didn't have traditional registration, and users were simply imported into the event, you may need to change the wording for step 2##

  3. If you entered an email, create a password, and click Sign Up.

  4. Fill in your networking profile, and click Continue. Your profile information will help you connect with other people during the event.

You're in! Feel free to start exploring. If you have any questions about the event app, or if you have trouble logging in, don't hesitate to reach out.

Mobile App templates

Public Mobile App template


We're so glad you're joining us for <Event Name>! It's time to log into the event app and set up your networking profile. If you've already downloaded and logged into the mobile app, great! Simply use the app's event search to find and download <Event Name>.

If you've never used the app before, please use these instructions to download and join the event app from your mobile device:

  1. Follow this link: <Promo Page>

  2. Select the correct app download button for your device, and download the app

  3. Open the app, and enter your preferred email address, or use one of the social sign-in options.

  4. If you entered an email, create a password, and click Sign Up.

  5. Fill in your networking profile, and click Continue. Your profile information will help you connect with other people during the event!

  6. Now, browse for <Event Name> or use the search bar to find it. Once you've found it, tap on it.

You're in! Feel free to start exploring. If you have any questions about the event app, or if you have trouble logging in, don't hesitate to reach out.

##Note: If you're letting attendees join the event with the Web App, include the following line of text, and then copy and paste the steps from the Public Web App template, and fill in the information for the <placeholders>##

You can also join the event from your laptop or desktop computer! Here's how:

##paste Web App steps here###


Event Code Mobile App template


We're so glad you're joining us for <Event Name>! It's time to log into the event app and set up your networking profile. If you've already downloaded and logged into the mobile app, great! Simply use the app's event search to find and download <Event Name>.

If you've never used the app before, please use these instructions to download and join the event app from your mobile device:

  1. Follow this link: <Promo Page>

  2. Select the correct app download button for your device, and download the app

  3. Open the app, and enter your preferred email address, or use one of the social sign-in options.

  4. If you entered an email, create a password, and click Sign Up.

  5. Fill in your networking profile, and click Continue. Your profile information will help you connect with other people during the event!

  6. Now, tap the search bar, and then tap the Have a Code? button at the bottom of the screen.
    ##Note: If you didn't check the "Hide event from search" box mentioned later in the article, use these instructions for step 6: Now, browse for <Event Name> or use the search bar to find it. Once you've found it, tap on it.##

  7. A pop-up will appear asking for an Access Code. Enter <Event Code>, and tap SUBMIT.

You're in! Feel free to start exploring. If you have any questions about the event app, or if you have trouble logging in, don't hesitate to reach out.

##Note: If you're letting attendees join the event with the Web App, include the following line of text, and then copy and paste the steps from the Event Code Web App template, and fill in the information for the <placeholders>##

You can also join the event from your laptop or desktop computer! Here's how:

##paste Web App steps here###


Invite Only Mobile App template


We're so glad you're joining us for <Event Name>! It's time to log into the event app and set up your networking profile. If you've already downloaded and logged into the mobile app, great! Simply use the app's event search to find and download <Event Name>.

If you've never used the app before, please use these instructions to download and join the event app from your mobile device:

  1. Follow this link: <Promo Page>

  2. Select the correct app download button for your device, and download the app.

  3. Open the app, and enter the email address you used to register for the event, or use one of the social sign-in options. If you use social sign-in, the social account you use must match the email you registered with.
    ##Note: If this event didn't have traditional registration, and users were simply imported into the event, you may need to change the wording for step 2##

  4. If you entered an email, create a password, and click Sign Up.

  5. Fill in your networking profile, and click Continue. Your profile information will help you connect with other people during the event!

  6. Now, browse for <Event Name> or use the search bar to find it. Once you've found it, tap on it.

You're in! Feel free to start exploring. If you have any questions about the event app, or if you have trouble logging in, don't hesitate to reach out.

##Note: If you're letting attendees join the event with the Web App, include the following line of text, and then copy and paste the steps from the Invite Only Web App template, and fill in the information for the <placeholders>##

You can also join the event from your laptop or desktop computer! Here's how:

##paste Web App steps here###


Gather the information

Before you start gathering information, go ahead and copy the correct template for your event and paste it into your preferred email client. Once you've done that, you can simply copy and paste the info into the email as you locate it. 👍

Event Name

You probably know this by heart, but let's assume you forgot somehow. To find the event name, simply go to the Edit Event page, and click Basics. The event name is the very first text field you'll see. Copy the name and paste it into the template.

Event Code (optional)

If you didn't choose the Event Code option for your event, skip this section.

To find the event code, simply go to the Edit Event page, click Basics, then click the Privacy Settings step. Scroll down to the Event Code section, copy the code, and then paste it into the template.

⭐ Keep in mind, if you checked the Hide event from search results and require the code to find the event box, make sure you use the alternate version of step 6 in the Mobile App Event Code template.

Event Promo Page

After you publish your event, you get access to the Promo Page - the best and easiest way for attendees to access your Event App. From the Manage Event page, hover your cursor over the Promote tab, and click Launch Event Promo Page. Copy the URL from the browser's address bar, and paste it into the template.

The link is long, so consider using a link shortener like bit.ly, or use the link function in your email editor to add hyperlinked "Click Here" text.

⭐️ Keep in mind, if you want to give attendees the option to join on the Web App from the Promo page, we recommend you add the Web App button to the Promo Page when configuring your Web App settings.

Web App shareable link (optional)

If you want to use the Web App only template, follow these instructions.

From the Manage Event page, click the Web App tab, and then click Copy Link next to the Shareable link. Now paste the link into the template.

Questions? Chat Us or Email [email protected]

Did this answer your question?