Just like attendees walking into your physical event venue are greeted with signage, information, and welcome messaging, the Lobby feature gives your virtual attendees a space to get oriented and informed. Because it links to your Event App's most important content, such as Agenda sessions, speakers, and sponsors, the Lobby is a great springboard to get attendees moving to other features.

Animated GIF showing a user scrolling through a Lobby feature in the Web App.

This article guides you through adding the Lobby to your Event App and setting up each of the Lobby's modules. Welcome! 🧭

⭐️ Keep in mind, the Lobby feature has replaced the Overview feature for all Event Apps and Communities created after January 26, 2023. All Event Apps and Communities created before that date can still use the Overview feature unless you delete it.


Before you get started...

The Lobby is a powerful tool, even weeks or months before your event starts. Use the Event Countdown, Lobby Description, and Image features to educate and inform, even if you're not finished building out the Event App's content.

Because the Lobby's Agenda, Speakers, Sponsors, Exhibitors, Custom List, and Live Stream modules use content from those features in the Event App, you must configure those features before you can add them to the Lobby. Refer to our Feature Guide article collection to learn about adding these features.

Default feature modules

When you first set up your Event App, the Lobby is already added, so you can simply click the Lobby feature in the left menu to start configuring it.

Screenshot of the Lobby feature page in the platform.

The Lobby has 11 modules, four of which are included by default. Let's examine each one.

Event Countdown

This simple countdown shows the number of days, hours, and minutes until your event start time. Within 24 hours of your event, the cards change to hours, minutes, and seconds. When the countdown reaches zero, "Event is Starting" appears for twenty seconds, then the countdown modal disappears. Your Event's theme color determines the coloring of the countdown and celebration message.

Screenshot of the Event Countdown module in a Web App.

This module doesn't have any settings. If you need to adjust your Event's start date or time, click your Event name in the left menu, click the three-dot icon under 'Event Information', then click Edit. The Date & Time settings are on the 'Details' tab.

Screenshot showing the steps just described.

Cover Image

This module shows the cover image from your Event App's 'Appearance' tab. This module doesn't have any settings.

Lobby Description

This module is part of the Lobby by default, and it includes the description from your Event App's 'Basics' tab. You can choose to keep that description or craft a message just for the Lobby. 👍 Click the Lobby Description module to edit it. In the modal that appears, edit text as needed using the text formatting, link, and image tools.

Screenshot of the Lobby Description modal.

When you're happy with the description, you can choose when to show the description and whether to include the Event location above the description.

Happening Now Banner

This module shows all currently active Agenda sessions and sessions happening within 15 minutes. If there aren't any active or upcoming sessions, the module is hidden. This module doesn't have any settings.

Screenshot of the Happening Now module in a Web App.

Add feature modules

To add more modules to the Lobby, click the New Item button. In the modal that appears, click the Feature Type drop-down to select the module you want to add.

Screenshot showing the steps just described.

⭐️ Keep in mind, you can add each type as many times as you want.

Regardless of which module you select, enter a Display Name that appears at the top right corner of the module in the Lobby. This should be a short, informative name that tells attendees what to expect. The Image module doesn't show the Display Name, so use this to help you and other event staff easily identify which module contains which image.

Now let's examine each module's setup. 🔍


After entering a Display Name, click the orange upload icon and follow the prompts in the uploader to select and add an image. We recommend images with a minimum width of 1920px for the best attendee experience. Images can be any height you like. After the image uploads, click Save Changes.

Screenshot of the New Module modal. An image reminding attendees to participate in the game has been added.


After entering a Display Name, there's no further configuration needed for this feature. This module shows all the scheduled sessions in a single day. At the end of a day with scheduled sessions, the Agenda module automatically shows the next block of scheduled sessions.

Speakers, Sponsors, Exhibitors, Custom List, and Live Stream

Each of these modules has nearly identical configurations, so let's discuss the Speakers module in this section. After entering a Display Name, click Add Speakers. The modal that appears shows all speakers from every Speakers feature in your Event App. Check the box next to each speaker you want to show in the module or check the box next to the Feature Name column heading to select all speakers.

Screenshot showing the steps just described.

⭐️ Keep in mind, you can select up to 100 items in the Speakers, Sponsors, Exhibitors, Custom List, or Live Stream modules.

When you're done making selections, click Add Speakers. Back in the New Module modal, click and drag the two-line icon to reorder speakers in the list or click the Settings (⚙️) icon to remove a speaker from the module.

Screenshot showing the settings menu next to a speaker expanded.

Finally, select whether the items should display in Grid View or Carousel View.

⭐️ Keep in mind, the Live Stream module doesn't include view selection.

  • Grid view shows the first several items in the module with a 'Show more' option to expand the module vertically.

  • Carousel view shows the first several items in the module in a horizontal layout with an arrow that lets users scroll through the rest of the items.

Click Save Changes to finish adding the module to the Lobby.

Manage modules

Click the Settings (⚙️) icon next to a module to edit or remove it. Click and drag the two-line icon next to modules to reorder them.

Screenshot showing both processes just described.

When the Yes/No toggle is set to 'Yes', the module is visible in the Lobby unless there's no content to display, such as when there aren't any active Agenda sessions to show in the Happening Now module. If you turn off a module, it disappears from the Lobby instantly.

The Lobby in practice

Screenshot showing the countdown and description modules.

The Happening Now and Agenda modules show sessions very similarly to the Agenda feature. Users can click the 'Join Live Stream' button to start viewing, click the plus (+) button to add a session to their personal agenda, or click on a session to view its details page. Clicking the 'See Full Agenda' button opens the Agenda feature.

Screenshot showing the happening now and agenda modules in the Web App.

Speakers, Sponsors, Exhibitors, and Custom List modules set to Grid View show the first three to six items, depending on whether the attendee is on a computer or a mobile device. Attendees can click the 'Show More' button to expand the module and view the remaining items.

Screenshot showing two modules in grid view and carousel view. The Show More link and scroll arrow icon are indicated.

Modules set to Carousel View show the first several items with an arrow users can click to view more items. Mobile App users can swipe sideways to view more items. Regardless of the view, attendees can click an item to view it in the associated Event App feature.

Screenshot of the Live Stream module in the Web App.

The Live Stream module shows the first several items in a vertical list, and attendees can click a stream to join it instantly.

Pro Tips 😎

  • Shape the Lobby in different ways for different stages of your event. For example, heavily feature sponsor images and speaker information via images and the Sponsors and Speakers features leading up to event day. When it's showtime, deactivate all but the most important sponsor images so the content is the key focus.

  • Use the Image module to maximum effect. When dinner time is approaching, show an image of the menu. During a group excursion or tour, show a map of the venue or a schedule sheet. Let your imagination run free! ✨

Now you know all about using the Lobby! Have some pie. 🥧 Next, why not learn about some of our other awesome Event App features?

Questions? Chat with us or email support@socio.events

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