Networking is one of the biggest benefits of an event or community, whether activities are in-person, virtual, or hybrid. That's why we've made it easy for users to locate and connect with one another with features like Shake & Connect. Messaging and meeting is also simple, whether on the Web App or the Mobile App!

This article explains how attendees connect in a Webex Event or Community and the various ways they can directly interact.

⚠️ Caution! Please don't send attendees the link to this article. DO use it to copy information into your own attendee instructions. 👍


Attendee profiles

After a user logs in to your event, they can fill out their networking profile. In the Web App, users click their user image, then select Me. On the Mobile App, users simply tap the Me option at the bottom of the screen.

Two screenshots showing a user's profile in the Web App and Mobile App.

Users can add a profile photo, edit their name, title, company, location, and summary, and add social and contact accounts. When communicating how to access your Event App, encourage your attendees to fill in their profile with as much information as possible for the best networking experience.

Here are some tips to share with attendees:

  • Use your most up-to-date title and company information and a recent photo.

  • Think of your profile summary like an elevator pitch with a 250 character limit. What do you have to offer others? Why are you attending this event? Who do you most want to network with?

  • Add accounts to let others know how to reach you! You can include your phone number, email, website, and social media information. Keep the focus on your personal accounts. What's the best way to reach you? What's appropriate for the type of people attending this event?

  • We recommend you include your home city. Some app users will prioritize networking with those who live near them.


Shake & Connect

When you're in-person, you can connect in two shakes of a smartphone. You and your soon-to-be connection simply tap the Shake button, then shake your devices or tap the screen within 5 minutes of one another to connect instantly! Pretty neat, huh?

⭐️ Keep in mind, with Branded Apps, there's no distance limitation for the Shake & Connect feature!

Screenshot of the Shake screen in a Mobile App.

If two attendees that are already connected shake, they'll still see each other listed. If one of them taps the other's listing, they'll see the person's profile instead of sending a new connection request.

The Add button

When viewing the Web App or Mobile App, click on the Attendees feature to see everyone who's registered for the event. To quickly send a connection request, click Add next to an attendee.

Click on an attendee to see their full profile, and you'll see an Add button there, too. If the button says Contact instead, it means they haven't logged into the app yet.

Screenshot of an Attendee's profile before connecting. It shows the attendee's name, profession, company, and the Contact button.

When using the Chat or Q&A engagement tabs that appear next to Agenda sessions or the Live Stream feature, click on a fellow attendee's name to connect and see their profile without leaving the current feature. 🎉

Two screenshots showing attendee profiles in the sidebar of an Agenda session.

⭐️ Keep in mind, clicking on the Message, Video, or Meet buttons takes you to the user's profile.

Connection profile overview

After you've connected with some people, click the Connections button to see everyone who's accepted your requests and to respond to incoming requests.

Screenshot showing an Attendee Profile the user has connected with in the Web App. Each of the areas described below are indicated by numbers 1 through 7.

On this page, there are features you can use:

  1. Export Connections - Enter an email address to receive a file of all your connections.

  2. Connection Requests - See and respond to incoming connection requests from other people.

  3. Favorite - Favoriting someone adds a star next to their name in your connections list and keeps them at the top of your connections list.

  4. Notes - Type notes about the connection. These notes are included when you export connections.

  5. Remove - Removes the connection from your connections list, and they can no longer send you messages.

  6. Message - Starts a private chat with the connection.

  7. Video - Starts a private video chat with the connection.

  8. Meet - Lets you request a meet-up with the connection. Accepted meetings appear on the connection's profile and in your personal agenda.

If a connection has filled in accounts and contact information, such as their email, website, and LinkedIn link, these appear in the Accounts section. Any past, present, or future Webex Events or Communities you're both registered for appear in the 'Your Events With...' section.

Messaging and meeting

When you click the Message or Video button from a connection's profile, you're directed to the messages page. On the Messages page, you can do the following:

Screenshot showing a new message with a connection in the Web App. Each of the areas described below are indicated by numbers 1 through 6.
  1. Type a message

  2. Image - Upload an image to send.

  3. Propose Meeting - Send a meeting invite to the participant.

  4. Video - Start a new video chat.

  5. Add Participants - Invite more of your connections in the conversation.

  6. Delete Conversation

  7. New Conversation - Start a new chat with one or more of your connections.

⭐️ Keep in mind, when video chatting, up to 13 people can chat at once.

The Mobile App can do all the tricks listed above, too, though the interface is different. When sending a message, simply tap the + icon to do all the same things you can do in the Web App.

On either platform, when you send a meeting request, the connection gets a message notifying them of the meeting proposal, and they can either Accept or Reject the request. If they accept, the meeting appears in the connection's profile and in your My Agenda tab.

Screenshot of an attendee profile. The user has two meetings scheduled with them.

Now you know all about how attendees connect, message, and meet in Webex Events. Next, enhance and enrich attendee interactions with the Game, Q&A, or Polling features!

Questions? Chat Us or Email

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