Networking is one of the biggest benefits of an event or community, whether activities are in-person, virtual, or hybrid. That's why we've made it easy for users to locate and connect with one another with features like Shake & Connect. Messaging and meeting is also simple, whether on the Mobile App or web experience!

This article explains how attendees connect in a Webex Event App or Community and the various ways they can directly network with others using the app.

⚠️ Caution! Don't send attendees the link to this article. Do use it to copy information into your own attendee instructions. 👍


Attendee profiles

After a user logs in to your Event App, they can fill out their networking profile. In the web version, users click their user image, then select Me. On the Mobile App, users simply tap the Me option at the bottom of the screen.

Two screenshots showing a user's profile in the web version and Mobile App.

Users can add a profile photo, edit their name, title, company, location, and summary, and add social and contact accounts. When communicating how to access your Event App, encourage your attendees to add as much information to their profile as possible for the best networking experience.

Here are some tips to share with attendees:

  • Use a recent photo and your most up-to-date title and company information.

  • Think of your profile summary like an elevator pitch with a 250 character limit. What do you have to offer others? Why are you attending this event? Who do you most want to network with?

  • Let others know how to reach you! Add your phone number, email, website, and social media information to the Accounts section of your profile. Keep the focus on your personal accounts. What's the best way to reach you? What's appropriate for the type of people attending this event?

  • We recommend you include your home city. Some app users will prioritize networking with those who live near them.

  • Use all your social handles, links, and contact information to maximize your networking potential.


Shake & Connect

When you're in-person, connect with other attendees in two shakes of a smartphone. You and your soon-to-be connection simply tap the Shake button, then shake your devices or tap the screen within 5 minutes of one another to connect instantly! Pretty neat, right?

💡 Keep in mind, with Branded Apps, there's no distance limit for the Shake & Connect feature!

Screenshot of the Shake screen in a Mobile App.

If two attendees use Shake & Connect and they've already connected, they'll still appear in the list. If one of them taps the other's listing, their attendee profile opens — they won't be sent a new connection request because they're already connected. 🖇️

The Add button

On the web version or Mobile App, click on the Attendees feature to find everyone registered for the event. To quickly send a connection request, click Add next to an attendee.

Click on an attendee to open their profile. You'll notice there's an 'Add' button there, too. If the button says Contact instead, it means they haven't logged in to the Event App yet.

Screenshot of an Attendee's profile before connecting. It shows the attendee's name, profession, company, and the Contact button.

When using the Chat or Q&A engagement tabs in an Agenda session or a Live Stream feature, click on a fellow attendee's name to connect and explore their profile without leaving the current feature. 🎉

Two screenshots showing attendee profiles in the sidebar of an Agenda session.

💡 Keep in mind, clicking on the 'Message', 'Video', or 'Meet' buttons takes you to the user's profile.

Exporting connections

On the Connections page in the Mobile App, tap the Export icon in the top right corner, confirm your email address, then tap Send. You'll receive an email with a .xlsx file that contains all your contacts' information. You can also export connections via the web version.

Screenshot showing the process just described.

To add a single connection to your Android or iOS device contacts, tap the connection in the Mobile App, then tap the Export icon in the top right corner. All the connection's information will automatically populate in your device's default contact management app.

Screenshot of the Export icon for a connection in the Mobile App.

💡 Keep in mind, iOS captures profile image, name, company, title, email, and phone number. Social handles must be added manually.

Connection profile overview

After you've connected with some people, click the Connections button to review everyone who's accepted your requests and to respond to incoming requests.

Screenshot showing an Attendee Profile the user has connected with in the Web App. Each of the areas described below are indicated by numbers 1 through 7.

This page has several functions to help you manage and interact with your connections:

  1. Export Connections - Enter an email address to receive a file of all your connections.

  2. Connection Requests - Review and respond to incoming connection requests from other people.

  3. Favorite - Favoriting someone adds a star next to their name in your connections list and keeps them at the top of your connections list.

  4. Notes - Type notes about the connection. These notes are included when you export connections. Learn more about taking notes in an Event App or Community.

  5. Remove - Clicking this icon removes the connection from your connections list, and they can no longer send you messages.

  6. Message - Start a private chat with the connection.

  7. Video - Start a private video chat with the connection.

  8. Meet - Request a meet-up with the connection. Accepted meetings appear on the connection's profile and in your personal agenda.

If a connection has filled in accounts and contact information, such as their email, website, and LinkedIn link, these will appear in the Accounts section. Any past, present, or future Webex Events or Communities you're both registered for appear in the 'Your Events With...' section.

Messaging and meeting

When you click the 'Message' or 'Video' button from a connection's profile, you're directed to the messages page. On the Messages page, you can do the following:

Screenshot showing a new message with a connection in the Web App. Each of the areas described below are indicated by numbers 1 through 6.
  1. Type a message

  2. Image - Upload an image to send.

  3. Propose Meeting - Send a meeting invite to the connection.

  4. Video - Start a new video chat.

  5. Add Participants - Invite more of your connections in the conversation.

  6. Delete Conversation

  7. New Conversation - Start a new chat with one or more of your connections.

💡 Keep in mind, when video chatting, up to 13 people can chat at once.

The Mobile App can do everything listed above, too, though the interface is different. When sending a message, simply tap the Plus ( + ) icon to do all the same functions as in the web version.

On either platform, when you send a meeting request, the connection gets a notification about the meeting proposal, and they can either accept or reject the request. If they accept, the meeting appears in the connection's profile and in your My Agenda tab.

Screenshot of an attendee profile. The user has two meetings scheduled with them.

Now you know all about how attendees connect, message, and meet in Webex Events. Next, enhance and enrich attendee interactions with the Game, Q&A, or Polling features!

Questions? Chat Us or Email

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