When you add user information, images, text, or shapes to a badge in Webex Events Onsite, you can set visibility rules that determine the elements that print on certain attendee badges. For example, you might add a sponsor logo on a badge to be printed for that sponsor's representatives, or you might place a specific shape or line of text on badges that grants VIPs, staff members, or speakers access to restricted areas. You might even have a special shape printed on badges for first-time attendees so staff can be extra welcoming to them.
There are many possibilities, and Webex Events Onsite's visibility rules make sure each person gets the right badge. Keep reading to learn how easy rules are to use!
Scenario
There's a lot you can do with visibility rules. To help you understand how to make advanced rules, consider the following scenario:
You're creating badges for your business association event, attended by private business owners, their managers, and senior employees. There's an unadvertised, invite-only roundtable session for owners of newer companies experiencing rapid growth, and you want to use a hexagon shape on badges to verify access to the session.
In Webex Events Registration, you create a ticket called "Owners" and a checkout form specific to that ticket. All other attendees will use a different ticket and form.
You add a 'drop-down' type question to the Registration form asking how many years old their company is.
Finally, you use a Single Select type question to ask them approximately how many employees are in their company. The options are 1-25, 26-99, 100-249, and 250+.
After registration closes, you use the registration data to send private invites to the session. Now you have to make a badge rule so event staff know at a glance who to admit to the roundtable.
As you read through the article, keep this scenario in mind. At the end, we'll tie everything together. 🧵
To learn how to create checkout forms, read our Create Checkout Forms article. To learn how to create questions for checkout forms, read our Create Questions article.
Access visibility rules
When you add images, text, or shape elements to a badge, click the Settings (⋯) icon next to an element and click Visibility to set up rules that determine when the element should or shouldn't print on the badge.
In the 'Set Visibility' modal, you can base the rule on attendees' exclusive groups, checkout form fields, custom question answers, or a combination of these.
Assign to exclusive group
If you want to print a badge element only when attendees are part of the correct exclusive group, click the Assign to exclusive group drop-down. If the exclusive group is the only criteria that determines this element's visibility on badges, click Save changes to finish the rule. Bye! 👋
If you need to base visibility on both the exclusive group and registration questions or only registration questions, click the Rule Conditions section to expand it and add more visibility criteria to the rule.
Rule Conditions
The Rule Conditions section lets you choose checkout form fields or custom question answers as criteria for printing an element on badges. Use this information with exclusive groups, or make the rule based only on the fields.
AND/OR
For every rule condition, you must select AND or OR.
AND makes the fields and values you select additional criteria to the selected exclusive groups and previous conditions.
OR makes the fields and values you select alternate criteria to the selected exclusive groups and previous conditions.
For your first condition, if you didn't select any exclusive groups, selecting AND or OR doesn't have any effect.
Fields and values
After selecting AND or OR, click the Fields drop-down to access a list of all the checkout form fields from Webex Events Registration and question answers. If you import data into Onsite, the available fields are based on the columns in the import file.
After you select a field, the equals (🟰) button and 'Values' field appear.
Click the equals button to choose if the rule will apply to answers that equal or are contained in the value you select.
In Values, select or enter the answer that meets the rule requirement.
How you enter values depends on what you select as the field. For example, if your field is a 'Checkbox Select' type question, select one or more options in the 'Values' field. 'Single Select' questions only let you select one value per condition. If you select a field that's a text type question, type in the value.
Using multiple conditions
To add another condition, click either AND or OR and click the Add Condition button. Think carefully about how the rule may conflict or interact with other rules you've made.
Click Save changes when you're done.
Tying in the scenario
Here's how you'd build the visibility rule for the hexagon shape mentioned in the scenario outlined at the beginning of this article.
Select 'Owners' from the 'Assign to exclusive group' list because the hexagon shape should only be printed if the attendee is an Owner.
For the first condition, select the 'Company Age' question since you're basing the rule partially on that question. Select '1' as the Value.
Add two 'OR' conditions for 'Company Age' and select the '2' and '3' values since your round-table session is for companies up to three years old.
Add another 'AND' condition and select the 'Company Size' option from the 'Add Condition' button drop-down.
Select the 100-249 Value, add an OR condition for Company Size, then select the 250+ Value.
The result of these selections means that the hexagon will only be printed on the badges of company owners whose companies grew to 100 or more employees in the first three years! The following screenshot shows how the rule is structured in the Webex Events platform.
Now you know how to make visibility rules to tailor exactly what gets printed on each badge and for whom! When it's time to start checking folks in and printing their badges, refer to our venue setup articles for hardware setup instructions and advice.
Questions? Chat with us or email support@socio.events.