Providing live stream recordings for your attendees within your Event App is a very simple process with the Webex Events Video Center or another video hosting provider! Follow the three steps in this article, and you'll have those recordings ready in no time. 📺
Step 1: Download the recording
If you're not using either Webex Events Production Studio or Restream, refer to the documentation for your chosen live stream provider to find out how to download the recording.
Webex Events Production Studio
When you stream with Webex Events Production Studio, recordings are automatically added to the Video Center within a few minutes of your stream's end, so you don't have to download them to use them in your Event App! Skip to the 'Add the recording' section below to continue.
If you want to host recordings elsewhere or simply want a backup, here's how to download the recordings:
In the Studio for the Session or Live Stream, click the Recordings button next to the 'Go live' button. In the modal that appears, click the Download button next to the recording. If you went live in the Studio multiple times, the modal lists recordings by date and time from most recent to least recent.
Restream
💡 Keep in mind, Restream's recordings are downloadable for 30 days after the live stream ends, so be sure to download recordings as soon as possible. After 30 days, it's deleted from the studio, and you can't recover it.
In the Studio for the Session or Live Stream, click the Download recordings button next to the 'Go Live' button and click the Full video option. If you went live multiple times, recordings are listed by date and time from most recent to least recent.
Step 2: Upload the recording
Video Center
If you used the Webex Events Production Studio, skip this step.
Uploading session recordings to the Video Center is the simplest way to host recordings and add them to your Event App. Simply follow the upload instructions in our Video Center article to upload the video.
Other providers
If you want to host session recordings on a third-party platform like Vimeo, Wistia, or YouTube, simply upload the video to your chosen platform. Make sure the video's sharing settings are set to public, and follow the best practices in our article about embedding content.
Step 3: Add the recording to a Session, Live Stream feature, or 'Recordings' feature
There are several ways to add recordings for attendee viewing. The method you choose may depend on which feature you used for the live stream, where your recordings are hosted, and personal preference.
Add a recording to a Session
If you hosted your live stream in an Agenda Session, simply edit the Session, scroll to the Live Stream section, click the Video Recording drop-down, select your chosen provider, then paste in the link to the video.
If your video is hosted in the Video Center, select 'Video on Demand', then choose the video file. Files are organized into 'Uploads' and 'Recordings' sections in the 'Video File' drop-down.
Click Save Changes to finish.
After the Session's end time, attendees can click the 'View Recording' button under the Session title to access it.
💡 Keep in mind, the 'View Recording' button may take up to fifteen minutes to appear after the session ends.
Attendees click the View Recording button to access the recording.
Add a recording to a Live Stream feature
If you hosted a single live stream in a Live Stream feature, simply edit the feature, click the Stream provider drop-down, select your chosen provider, then paste in the link to the video.
If your video is hosted in the Video Center, select 'Video on Demand', then choose the video file. Files are organized into 'Uploads' and 'Recordings' sections in the 'Video File' drop-down.
Click Save Changes when you're done. It's a good idea to edit the feature's settings and add 'Recording' to the name.
⚠️ Caution! Changing the Stream provider from Restream to something else will cause you to lose access to that studio. Make sure you've downloaded all recordings from your Studio before you change the Stream provider.
Once you've added the recording, attendees can click on the Live Stream feature to access the recording.
Add a Recordings feature (Custom List feature)
If you want to show a list of the recordings for all sessions in one place, use the Custom List feature! This is a very user-friendly way to provide your attendees with multiple recordings in one place.
💡 Keep in mind, if your Event App had only one live stream, add it to a Live Stream feature as described earlier.
To add a recordings feature, first add a Custom List feature, rename it as 'Recordings', and set it to Grid View. For complete instructions on how to do this, refer to our Custom List feature guide.
Now, edit the Custom List feature you just created and click New Item. In the modal that appears, enter the session title in the 'Name' field, then select a 'play' or 'video' type icon. Fill in the Description field if necessary.
Set the Booth Size to Small, then click the Content Provider drop-down, select the provider where your video is hosted, and paste the video link into the URL field.
If your video is hosted in the Video Center, select the video file for the recording. Files are organized into 'Uploads' and 'Recordings' sections in the 'Video File' drop-down.
Click Save Changes when you're done.
On the Event App, the feature displays recording titles and descriptions, and attendees click the Visit button on the recording they want to watch.
When attendees click a recording on the web version of your Event App, the video appears in the middle of the screen and they can click the video to play it.
On the Mobile App, attendees tap Video to watch the recording. The video opens in their device's default web browser.
Now you know all about adding live stream recordings to your Webex Events App!
Pro tips! 😎
Make sure you have a good internet connection when you download the recording and when you upload it to the Video Center. This ensures that you get the recording out to your attendees as quickly as possible.
If you upload the recording to a Session, web experience users can click away from the recording and keep watching it in the lower right corner of the screen while they interact with your Event App.
Use the Web List feature for a simpler Recordings feature than we described earlier.
Questions? Chat Us or Email support@socio.events