Providing live stream recordings for your attendees within your Event App is a very simple process with the Webex Events Video Center or another video hosting provider! Follow the three steps in this article, and you'll have those recordings ready in no time. 📺
Step 1: Download the recording
💡 Keep in mind, if you're not using the Webex Events Production Studio, refer to the documentation for your chosen live stream provider to find out how to download the recording.
When you stream with Webex Events Production Studio, recordings are automatically added to the Video Center within a few minutes of your stream's end, so you don't have to download them to use them in your Event App! However, you might download recordings from the Studio if:
You want a local backup of your recordings.
You want to host recordings elsewhere.
You want the recordings to have closed captions and translations. Webex Events Production Studio recordings don't have automatic captions and translations, so you'll need to download the recordings and re-upload them to Video Center with Captions & Translations activated.
To download recordings from the Studio, click the Recordings button next to the 'Go live' button in the Studio. In the modal that appears, click the Download button next to the recording. If you went live in the Studio multiple times, the modal lists recordings by date and time from most to least recent.
Step 2: Upload the recording
Video Center
If you used the Webex Events Production Studio and don't want to add closed captions and translations to your recordings, skip to 'Step 3' below.
Uploading session recordings to the Video Center is the simplest way to host recordings and add them to your Event App. Simply follow the upload instructions in our Video Center article to upload the video.
Other providers
If you want to host session recordings on a third-party platform like Vimeo, Wistia, or YouTube, simply upload the video to your chosen platform. Make sure the video's sharing settings are set to public, and follow the best practices in our article about embedding content.
Step 3: Add the recording to a Session, Live Stream feature, or 'Recordings' feature
There are several ways to add recordings for attendee viewing. The method you choose may depend on which feature you used for the live stream, where your recordings are hosted, and personal preference.
Add a recording to a Session
If you hosted your live stream in an Agenda Session, here are the steps to add a recording to that Session:
On the Sessions page, click on the Session you want to edit.
In the 'Edit' modal, scroll to the 'Live Stream' section.
Click the Video Recording drop-down and select your chosen provider.
If your video is hosted in the Video Center, select 'Video on Demand', then choose the video file. Files are organized into 'Uploads' and 'Recordings' sections in the 'Video File' drop-down.
If your video is hosted elsewhere, select your provider or 'Other', and paste in the link to the video.
Click Save Changes to finish.
After the Session's end time, attendees can click the 'View Recording' button under the Session title to access it.
💡 Keep in mind, the 'View Recording' button may take up to fifteen minutes to appear after the session ends.
Attendees click the View Recording button to access the recording. If you selected Video on Demand as the recording option, attendees using the Mobile App can listen to the video even when their device is locked.
Add a recording to a Live Stream feature
If you hosted a single live stream in a Live Stream feature, follow these steps to add a recording.
⚠️ Caution! Following the steps below will cause you to lose access to the Webex Events Production Studio if you used it for your live stream. Download all recordings to a computer before you complete the steps below.
Click 'Edit' on the Live Stream feature.
In the Edit modal, click the Stream provider drop-down and select your chosen provider.
If your video is hosted in the Video Center, select 'Video on Demand', then choose the video file. Files are organized into 'Uploads' and 'Recordings' sections in the 'Video File' drop-down.
If your video is hosted elsewhere, select your provider or 'Other', and paste in the link to the video.
Click Save Changes when you're done.
💡 Keep in mind, It's a good idea to edit the feature's settings and add 'Recording' to the name.
After you've added the recording, attendees can click on the Live Stream feature to access the recording.
If you selected Video on Demand as your Stream provider, attendees using the Mobile App can listen to the video even when their device is locked.
Add a Recordings feature (Custom List feature)
If you want to show a list of the recordings for all sessions in one simple, user-friendly place, use the Custom List feature!
💡 Keep in mind, if your Event App had only one live stream, add it to a Live Stream feature as described in the section above.
First add a Custom List feature, rename it as 'Recordings', and set it to Grid View. For complete instructions on how to do this, refer to our Custom List feature guide.
Now, edit the Custom List feature you just created and click New Item.
In the New Item modal, enter the session title in the 'Name' field.
Select a 'play' or 'video' type icon.
Fill in the Description field if necessary.
Set the Booth Size to Small.
Click the Content Provider drop-down and select the provider where your video is hosted.
If your video is hosted in the Video Center, select the video file for the recording. Files are organized into 'Uploads' and 'Recordings' sections in the 'Video File' drop-down.
If your video is hosted elsewhere, select your provider or 'Other', and paste in the link to the video.
Click Save Changes when you're done.
Repeat the steps above until you've added all your recordings.
On the Event App, the feature displays recording titles and descriptions, and attendees click the Visit button on the recording they want to watch.
When attendees click a recording on the web version of your Event App, the video appears in the middle of the screen and they can click the video to play it.
On the Mobile App, attendees tap Video to watch the recording. The video opens in their device's default web browser. If you selected Video on Demand as your content provider, attendees can listen to the video even when their device is locked.
Now you know all about adding recordings to your Webex Events App!
Pro tips! 😎
Make sure you have a good internet connection when you download recordings and when you upload them to the Video Center. This ensures that you get recordings out to your attendees as quickly as possible.
If you upload the recording to a Session, Web App users can click away from the recording and keep watching it in the lower right corner of the screen while they interact with your Event App.
Use the Web List feature if you're hosting on-demand videos on other platforms like YouTube or Vimeo and you want to create and showcase a central list of links to videos on your Event App.
Questions? Chat with us or email support@socio.events.