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Add Session Recordings to Your Event App
Add Session Recordings to Your Event App
Daniel Murphey avatar
Written by Daniel Murphey
Updated over a week ago

Providing live stream recordings for your attendees within your Event App is a very simple process with the Webex Events Video Center or another video hosting provider! Follow the three steps in this article, and you'll have those recordings ready in no time. 📺

Step 1: Download the recording

💡 Keep in mind, if you're not using the Webex Events Production Studio, refer to the documentation for your chosen live stream provider to find out how to download the recording.

When you stream with Webex Events Production Studio, recordings are automatically added to the Video Center within a few minutes of your stream's end, so you don't have to download them to use them in your Event App! However, you might download recordings from the Studio if:

  • You want a backup of your recordings (we recommend it!).

  • You want the recordings to have closed captions and translations. Webex Events Production Studio recordings don't have automatic captions and translations, so you'll need to download the recordings and reupload them to Video Center with Captions & Translations activated.

  • You want to host recordings elsewhere.

To download recordings from the Studio, click the Recordings button next to the 'Go live' button in the Studio. In the modal that appears, click the Download button next to the recording. If you went live in the Studio multiple times, the modal lists recordings by date and time from most to least recent.

The Recordings button and the Download button in the Webex Events Production Studio.

Step 2: Upload the recording

Video Center

If you used the Webex Events Production Studio and don't want to add closed captions and translations to your recordings, skip this step.

Uploading session recordings to the Video Center is the simplest way to host recordings and add them to your Event App. Simply follow the upload instructions in our Video Center article to upload the video.

Other providers

If you want to host session recordings on a third-party platform like Vimeo, Wistia, or YouTube, simply upload the video to your chosen platform. Make sure the video's sharing settings are set to public, and follow the best practices in our article about embedding content.

Step 3: Add the recording to a Session, Live Stream feature, or 'Recordings' feature

There are several ways to add recordings for attendee viewing. The method you choose may depend on which feature you used for the live stream, where your recordings are hosted, and personal preference.

Add a recording to a Session

If you hosted your live stream in an Agenda Session, here are the steps to add a recording to that Session:

  1. On the Sessions page, click on the Session you want to edit.

  2. In the Edit modal, scroll to the Live Stream section.

  3. Click the Video Recording drop-down and select your chosen provider.

    • If your video is hosted in the Video Center, select 'Video on Demand', then choose the video file. Files are organized into 'Uploads' and 'Recordings' sections in the 'Video File' drop-down.

    • If your video is hosted elsewhere, paste in the link to the video.

      The Video Recording and Video File fields of the Edit Session modal.
  4. Click Save Changes to finish.

After the Session's end time, attendees can click the 'View Recording' button under the Session title to access it.

💡 Keep in mind, the 'View Recording' button may take up to fifteen minutes to appear after the session ends.

The 'View Recording' button for an Agenda Session on the Event App's web version..

Attendees click the View Recording button to access the recording.

Add a recording to a Live Stream feature

If you hosted a single live stream in a Live Stream feature, follow these steps to add a recording.

  1. Click 'Edit' on the Live Stream feature.

  2. In the Edit modal, click the Stream provider drop-down and select your chosen provider.

    • If your video is hosted in the Video Center, select 'Video on Demand', then choose the video file. Files are organized into 'Uploads' and 'Recordings' sections in the 'Video File' drop-down.

    • If your video is hosted elsewhere, paste in the link to the video.

      The Edit Live Stream modal. Webex Events Video on Demand is selected.

  3. Click Save Changes when you're done.

💡 Keep in mind, It's a good idea to edit the feature's settings and add 'Recording' to the name.

Once you've added the recording, attendees can click on the Live Stream feature to access the recording.

A recording playing in the Live Stream feature on the Web App.

Add a Recordings feature (Custom List feature)

If you want to show a list of the recordings for all sessions in one place, use the Custom List feature! This is a very user-friendly way to provide your attendees with multiple recordings in one place.

💡 Keep in mind, if your Event App had only one live stream, add it to a Live Stream feature as described earlier.

  1. First add a Custom List feature, rename it as 'Recordings', and set it to Grid View. For complete instructions on how to do this, refer to our Custom List feature guide.

  2. Now, edit the Custom List feature you just created and click New Item.

  3. In the New Item modal, enter the session title in the 'Name' field.

  4. Select a 'play' or 'video' type icon.

    The New Item modal for the Custom List feature.
  5. Fill in the Description field if necessary.

  6. Set the Booth Size to Small.

  7. Click the Content Provider drop-down and select the provider where your video is hosted.

    • If your video is hosted in the Video Center, select the video file for the recording. Files are organized into 'Uploads' and 'Recordings' sections in the 'Video File' drop-down.

    • If your video is hosted elsewhere, paste the video link in the URL field.

      The Booth Size, Content Provider, and Video File fields in the Edit Custom list modal.
  8. Click Save Changes when you're done.

On the Event App, the feature displays recording titles and descriptions, and attendees click the Visit button on the recording they want to watch.

The Custom List feature in Grid View on the Web App.

When attendees click a recording on the web version of your Event App, the video appears in the middle of the screen and they can click the video to play it.

A Video on Demand recording playing in the Web App.

On the Mobile App, attendees tap Video to watch the recording. The video opens in their device's default web browser.

The Video button and the full screen recording playing on the Mobile App.

Now you know all about adding recordings to your Webex Events App!

Pro tips! 😎

  • Make sure you have a good internet connection when you download the recording and when you upload it to the Video Center. This ensures that you get the recording out to your attendees as quickly as possible.

  • If you upload the recording to a Session, web experience users can click away from the recording and keep watching it in the lower right corner of the screen while they interact with your Event App.

  • Use the Web List feature if you're hosting on-demand videos on another channel like YouTube and want to create and showcase a central list of links to videos on your Event App.

Questions? Chat with us, email, or attend a Face to Face session.

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