Providing live stream recordings for your attendees within your Event App is a very simple process with the Webex Events Video Center or another video hosting provider! Follow the three steps in this article, and you'll have those recordings ready in no time. 📺
Step 1: Download the recording
When you stream with Webex Events Production Studio, recordings are automatically added to the Video Center within a few minutes of your stream's end, so you don't have to download them to use them in your Event App! However, you might download recordings from the Studio if:
You want a backup of your recordings (we recommend it!).
You want the recordings to have closed captions and translations. Webex Events Production Studio recordings don't have automatic captions and translations, so you'll need to download the recordings and reupload them to Video Center with Captions & Translations activated.
You want to host recordings elsewhere.
To download recordings from the Studio, click the Recordings button next to the 'Go live' button in the Studio. In the modal that appears, click the Download button next to the recording. If you went live in the Studio multiple times, the modal lists recordings by date and time from most to least recent.
Step 2: Upload the recording
If you used the Webex Events Production Studio and don't want to add closed captions and translations to your recordings, skip this step.
Uploading session recordings to the Video Center is the simplest way to host recordings and add them to your Event App. Simply follow the upload instructions in our Video Center article to upload the video.
If you want to host session recordings on a third-party platform like Vimeo, Wistia, or YouTube, simply upload the video to your chosen platform. Make sure the video's sharing settings are set to public, and follow the best practices in our article about embedding content.
Step 3: Add the recording to a Session, Live Stream feature, or 'Recordings' feature
There are several ways to add recordings for attendee viewing. The method you choose may depend on which feature you used for the live stream, where your recordings are hosted, and personal preference.
Add a recording to a Session
If you hosted your live stream in an Agenda Session, here are the steps to add a recording to that Session:
On the Sessions page, click on the Session you want to edit.
In the Edit modal, scroll to the Live Stream section.
Click the Video Recording drop-down and select your chosen provider.
Click Save Changes to finish.
After the Session's end time, attendees can click the 'View Recording' button under the Session title to access it.
Attendees click the View Recording button to access the recording.
Add a recording to a Live Stream feature
If you hosted a single live stream in a Live Stream feature, follow these steps to add a recording.
Click 'Edit' on the Live Stream feature.
In the Edit modal, click the Stream provider drop-down and select your chosen provider.
Click Save Changes when you're done.
Once you've added the recording, attendees can click on the Live Stream feature to access the recording.
Add a Recordings feature (Custom List feature)
If you want to show a list of the recordings for all sessions in one place, use the Custom List feature! This is a very user-friendly way to provide your attendees with multiple recordings in one place.
First add a Custom List feature, rename it as 'Recordings', and set it to Grid View. For complete instructions on how to do this, refer to our Custom List feature guide.
Now, edit the Custom List feature you just created and click New Item.
In the New Item modal, enter the session title in the 'Name' field.
Select a 'play' or 'video' type icon.
Fill in the Description field if necessary.
Set the Booth Size to Small.
Click the Content Provider drop-down and select the provider where your video is hosted.
Click Save Changes when you're done.
On the Event App, the feature displays recording titles and descriptions, and attendees click the Visit button on the recording they want to watch.
When attendees click a recording on the web version of your Event App, the video appears in the middle of the screen and they can click the video to play it.
On the Mobile App, attendees tap Video to watch the recording. The video opens in their device's default web browser.
Now you know all about adding recordings to your Webex Events App!
Pro tips! 😎
Make sure you have a good internet connection when you download the recording and when you upload it to the Video Center. This ensures that you get the recording out to your attendees as quickly as possible.
If you upload the recording to a Session, web experience users can click away from the recording and keep watching it in the lower right corner of the screen while they interact with your Event App.
Use the Web List feature if you're hosting on-demand videos on another channel like YouTube and want to create and showcase a central list of links to videos on your Event App.