This guide shows you how to set up and run a live stream test with your speakers, moderators, and captioners — only one aspect of testing your Event App. Use a test stream to rehearse, put speakers and staff at ease before the event, and help evaluate a particular third-party caption provider.
If you plan to pre-record presentations and use the recordings as Simulive content, use this process to create a secret stream for recording. 🤫
For a video version of this guide for Webex Events Production Studio, watch our Go Live And Test Your Stream video.
Before you begin...
Set up a test Live Stream feature
The Webex Events Production Studio lets you go live multiple times in a single Studio, so feel free to test with the same Studio you'll use on event day. This can simplify coordinating the test with speakers since you don't have to send an additional speaker link for the test. If you'd like to test in the main studio, skip to the next section.
If you'd rather not use the actual live stream because attendees are already in your Event App, follow the instructions below to set up a test live stream.
In your Event navigation bar under ‘Event App’, click Features.
Click Add Features.
In the modal that appears, search for the Live Stream feature, click Add, then close the modal.
Now click the Settings (⚙️) icon on the feature and name it something with "Test" at the end. If attendees are already using your Event App, consider creating a hidden group that's only for speakers and staff so attendees can't find or join the stream. Simply select your hidden group in the 'Visible To' field, and attendees won't know it exists. 🙂
Next, click Edit on the test feature and select Production Studio as the stream provider. If you'll use chat for your stream, activate it so you can test that, too.
Click Save Changes to finalize the stream provider selection and generate the speaker link and 'Launch Studio' button.
Click Edit on the test feature again, and the Invite Speakers link is now available.
Click Copy next to the 'Invite Speakers' link and distribute the link and our speaker Instructions to anyone joining your test session.
Consider sharing this fun streaming best practices video we made to show some common best practices.
Anyone who should have access to control transitions, banners, overlays, and layouts in the Studio must have access to the Webex Events platform so they can click the 'Launch Studio' button. Invite them to your Webex Events team, then have them click Launch Studio in the test session instead of using the speaker link.
Before you start your test, click the Launch Studio button and upload any banners, logos, overlays, presentations, or videos the actual sessions will use. Read our guide to the Webex Events Production Studio for instructions on how to add these assets.
Running the test
When you and your speakers are ready for the test, click Launch Studio from the 'Edit Live Stream' or 'Edit Session' modal. Speakers will follow the speaker link you sent them.
Explore the studio
Give everyone plenty of time to adjust their settings and get familiar and comfortable with the Studio space. Demonstrate how transitions, chats, Q&A, polls, brands, media, banners, and studio chat work before you click 'Go Live'.
If you make a mistake or want to try something different, don't worry! That's why you're testing. If you need to, you can go live multiple times in the same Studio. 👍
When everyone is comfortable and ready, click Go live and start the rehearsal. Pay special attention to each presenter's audio and video for any echo, stuttering, or glitches so they can resolve those before the real session.
Watch the stream
Open the Event App's web version in a different browser tab to experience the live stream as attendees do. If you have Chat activated, add some chat messages so speakers understand how chats are highlighted in the stream. Webex Events Production Studio also lets you highlight Q&A in the stream. Preview the stream in the Mobile App, too!
If you're using this process to pre-record a session, anything that happened in the stream after you clicked 'Go live' will be recorded and available for download. To access the video download, click the Recordings button next to the 'Go Live' button.
Now you know how to run a test stream. Don't forget to test your Event App, too!
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