The Single Document feature lets you provide attendees with a PDF or image in a simple, one-click view. This is similar to the Documents feature, though only one document launches immediately when an attendee clicks or taps the feature.

Animated GIF showing a mobile app user tapping on a Single Document feature and viewing the document.

For important information that's best in hard-copy form, the Single Document feature is best! 🏆


Add the feature

From the Edit Event page, click the Add Features button. In the modal that appears, scroll down to the Single Document feature, click Add, then close the modal.

Screenshot showing the Add features button and the Add features modal.

Edit settings

To customize the name and icon of the feature or limit its visibility using Groups, hover over the feature and click the Settings (⚙️) icon.

Screenshot of the Selected panel. The Settings icon on a Single Documents feature is indicated.

When you're done making updates, click Save Changes.

Upload the document

Now click Edit on the feature. In the modal that appears, click the Upload button.

Screenshot of the Edit Single Document modal.

Use the uploader to upload a PDF, JPEG, PNG, or TIFF image file. After your file uploads, check the Open link in external browser checkbox if you want users to see the document in their device's default browser.

Screenshot of the Edit Single Document modal after a file has been uploaded.

Click Save Changes when you're done.

Single Document in practice

Attendees see the Single Document in the features list on the Web App and Mobile App. When they click or tap on it, the document opens immediately.

Screenshot of a menu open inside an event on the web app.

How others have used Single Document

Here are some ways we've seen others use the Single Document feature:

  • Welcome Letter - A quick letter from the event organizer, premiere sponsor, or CEO is a great way to get attendees excited and make them feel welcome.

  • Health Policy - In a world growing more and more health-conscious, safety policies are a common question and concern for attendees. This is a great high-visibility way to proactively provide this information.

  • Attendees List, Map, or Agenda - While we have features for these, attendees that prefer a hard-copy version will appreciate it.

  • Seating Chart or Table Assignments - Helping guide your attendees around the venue and activities at every step helps them feel confident and at ease so they can focus on having a good time.

  • VIP Doc - Consider using the Single Document feature for any group-specific information that's best available in hard-copy form, such as a VIP party flyer. Use the Visible to setting to ensure only the Groups who need it can see it.

  • Menus - Are you the type of person who has to check the menu before you go? There's at least one in every crowd. Consider uploading the menu ahead of time to help those folks out.


After attendees have had a chance to click around the event a bit, check out the Feature Comparison chart on the Metrics tab to see the number of Clicks for the feature.

To see all of the additional data points outlined in the Export section of our Data Dashboard article, export the Metrics.

Pro Tips! 😎

  • Let attendees know when documents become available in the Event App to help increase app adoption and save money on paper!

  • You can internally link a Single Document feature to another feature.

For a personalized discussion on how to use the Single Document feature in your event, reach out to your Webex Events contact! Have a list of related documents you want to provide? Check out the Documents feature.

Questions? Chat Us or Email

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