The Single Document feature lets you provide attendees with a PDF or image in a simple, one-click view. This is similar to the Documents feature, though with Single Documents, only one document launches immediately when an attendee clicks or taps the feature.

Animated GIF showing a mobile app user tapping on a Single Document feature and viewing the document.

For important information that's best in hard-copy form, the Single Document feature is best! 🏆

⭐️ Keep in mind, though this article refers to Events, these instructions apply to Communities, too.

Contents

Add the Single Document feature

In your Event navigation bar under ‘Event App’ (or 'Community' in a Community), click Features, then click Add Features. In the modal that appears, click Add under the Single Document feature, then close the modal.

Screenshot of the steps just described.

Edit settings

To customize the name and icon of the feature or limit its visibility using Groups, hover over the feature and click the Settings (⚙️) icon.

Screenshot of the Selected panel. The Settings icon on a Single Documents feature is indicated.

When you're done making updates, click Save Changes.

Upload the document

In your Event's navigation bar under 'Event App' (or 'Community' in a Community), click Features, then click Single Document.

In the modal that appears, use the uploader to upload a PDF, JPEG, PNG, or TIFF image file. After your file uploads, check the 'Open link in external browser' checkbox if you want users to see the document in their device's default browser.

Screenshot of the steps just described.

Click Save Changes when you're done.

Single Document in practice

The Single Document appears in the features list on the Mobile App and web experience. When attendees click or tap on it, the document opens immediately.

Screenshot of the Single Document feature open in the web version of the Event App.

How others have used the Single Document feature

Here are some ways others have used the Single Document feature:

  • Welcome letter - A quick letter from the event organizer, premiere sponsor, or CEO is a great way to get attendees excited and make them feel welcome.

  • Health policy - Safety policies are a common question and concern for attendees, and using the Single Document feature to showcase your event's health policy is a great, high-visibility way to proactively provide this information.

  • Attendees list, map, or agenda - While we have features for these, attendees that prefer a hard-copy version will appreciate it.

  • Seating chart or table assignments - Helping guide your attendees around the venue and activities at every step helps them feel confident and at ease so they can focus on having a good time.

  • VIP doc - Consider using the Single Document feature for any group-specific information that's best available in hard-copy form, such as a VIP party flyer. Use the Visible to setting to ensure only the Groups who need it can see it.

  • Menus - Are you the type of person who likes to check the menu before you go?Consider uploading the menu ahead of time so attendees can get excited about your event's tasty offerings. 🥦

Metrics

After attendees have had a chance to click around the Event App, review the Feature Comparison chart on the Metrics tab to find the number of Clicks for the feature.

To view all of the additional data points outlined in the Export section of our Data Dashboard article, export the Metrics.

Pro tips! 😎

  • Let attendees know when documents become available in the Event App to help increase app adoption and save money on paper!

  • You can internally link a Single Document feature to another feature.

For a personalized discussion on how to use the Single Document feature in your Event App, reach out to your Webex Events contact. Have a list of related documents you want to provide? The Documents feature is perfect!

Questions? Chat Us or Email support@socio.events

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