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Web Link Feature Setup Guide
Web Link Feature Setup Guide
Daniel Murphey avatar
Written by Daniel Murphey
Updated this week

Using the Web Link feature adds value and depth to your Event App. This versatile feature lets you link or even embed content from any website and is a perfect solution if you want a quick, high-visibility way to highlight external web content.

A Web Link feature icon in the Mobile App and a survey embedded in the Web App.

This article explains how to set up the Web Link feature, and it provides some great examples of how you can use a Web Link in your Event App.

Add the Web Link feature

In your Event navigation bar under 'Event App', click Features, then click Add Features.

The process just described.

In the modal that appears, search for the feature, click Add, then close the modal.

Edit settings

To customize the feature's name and icon or limit its visibility using groups, hover over the feature and click the Settings (⚙️) icon. When you're done making updates, click Save Changes.

The process just described.

Add a link to the feature

  1. In the navigation bar under ‘Event App’, click Features, then click the Web Link feature.

  2. In the modal that appears, paste the URL into the 'Link' field.

  3. Uncheck the Open link in external browser checkbox if you want the link to open inside your Event App instead of in a new tab.

    💡 Keep in mind, test the feature when you uncheck the 'Open link in external browser' option to make sure the content embeds in the Web App. If something won't embed, read our article about troubleshooting site embedding.

  4. Finally, determine if you want to use the Pass Data to URL option to send attendee data to the external site.

    The process just described.
  5. Click Save Changes when you're done.

That's it! Now let's examine how it works in an event. 🔍

The Web Link feature in practice

Attendees can find the Web Link feature in the feature list in your Event App. When they click the feature, the link opens immediately. If you've unchecked the 'Open link in external browser' option, the content embeds in the web version of the Event App. Here's a Miro whiteboard embedded in an Event App's browser version:

A Miro board embedded in a Webex Events Web App.

Mobile App users always access the content in their device's default web browser.

How others have used the Web Link feature

  • Community awareness page - Do you have a product forum or event community? Use the Web Link feature to highlight that.

  • Selfie Booth/Photo Gallery - Link to a photo gallery from last year's keynote or an album for the welcome party. Follow the instructions in our article about setting up Snapbar to add a selfie booth to your Event App.

    A Snapbar selfie booth in the Web App.
  • Drive Registration - Add a link to your next Event's Registration page to keep attendees interacting throughout the year.

  • Google Map - Add a link to your customized Google Map with the event venue, surrounding restaurants, hotels, and more. You can even monetize this feature by offering a "pin" for your community sponsors.

  • Google Slides - Let attendees review your keynote slide deck, or link to a folder of slides in Google Drive.

  • Restaurant list - Do you know of a top restaurant website or blog for your city? Don't recreate information that's already available — link to it from the app.

  • Donate - Link to your donations website directly from the Event App.

  • Live Display - Live Display doesn't have to be only for in-person attendees. Use the Web Link feature to showcase Live Display within the app so that virtual attendees can enjoy it, too. Folks have even used Live Display as their Event App "Welcome" page.

  • Book a cab - Make sure attendees get home safely after your welcome party. 🍸 Partner with a local cab company to monetize this feature!

  • Book a hotel - Have a room block at a local hotel? Want to encourage folks to stay onsite? Add a direct link to a hotel's registration site in the app. Consider monetizing this feature by partnering with a hotel in the area.

  • Sponsor website - Make it easy to learn more about your premier sponsors by giving them their own icon. This is a great option to offer for top sponsorship tiers.

  • Playlist - Share a playlist with attendees! One of our customers used the Web Link feature to link to a Spotify playlist they curated for their event. 🎶

For a discussion on how you might use the Web Link feature in your Event App, request a personalized demo!


After attendees have had a chance to click around the Event App, review the feature comparison chart on the Event App Metrics page to review the number of clicks for the feature.

For an overview of all the additional data points outlined in the Export section of our Event App Metrics article, export the Metrics.

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