Feature Guide: Web List
Daniel Murphey avatar
Written by Daniel Murphey
Updated this week

If you want a central hub with a set of links to web content outside your Event App, the Web List feature is a quick, high visibility solution. Use a Web List to add presentation links, direct attendees to local restaurant sites and attractions, or link to other resources related to your event, to name only a few.

Two screenshots showing the Web List feature as a City Guide with links to websites and maps in Baltimore.

Add the feature

In your Event's navigation bar under ‘Event App’ (or 'Community' in a Community), click Features, then click Add Features.

Screenshot showing the process just described.

In the modal that appears, search for the feature, click Add, then close the modal.

Edit settings

To customize the feature's name and icon or limit its visibility using Groups, click the feature in the navigation bar, then click the Settings (⚙️) icon next to the feature's name.

Screenshot showing the process just described and the Web List settings modal.

Add list items

Now it's time to start adding links to the feature. On the Web List page, click the New Item button to add a new feature item, or click the Categories tab to set up categories for different types of links.

Add Categories

Categories classify different feature items to help attendees find what they're searching for more easily. Applying a category to an item adds the name of the category below the item name in the Event App and lets attendees filter links by category. If you plan to use categories, it's best to set them up before adding feature items. Our article about categories explains how to make categories and assign them to feature items.

Screenshot of the New Category button on the Categories tab.

Add links

From the Items tab, click New Item to add a new Web List item.

💡 Keep in mind, importing items is the quickest way to add a lot of information. Read our article about exporting and importing feature content to learn how importing works.

Screenshot of the Items page. The New Item button is indicated.

In the modal that appears, fill in the following information:

  • Image - Set a custom icon for the list item. Click Upload Image to upload a custom icon, or click Select Icon to choose one from our icon library.

    • Image uploads must meet the following criteria:

      • 1:1 aspect ratio

      • JPEG or PNG

      • Minimum 100px, Maximum 500px

  • Name (required) - This should be short and informative so that attendees know at a glance where the link will take them.

  • Label/Subtitle - An additional line of text that appears under the link name. This could be a note such as "Opens in a new tab", or it could offer more information about the link.

  • Category - Select the category the link belongs to, if applicable. Attendees can use categories to filter the list of links.

  • Link - Paste in the URL that will open when the user clicks on the list item. If you want the link to open inside your Event App's web version instead of in a new tab, uncheck the Open link in external browser checkbox. Web content always opens in Mobile App users' default browsers. Lastly, choose if you want to use the Pass Data to URL feature.

    💡 Keep in mind, after unchecking the 'Open link in external browser' option, test to make sure the content displays correctly in the web version. Read our article about what makes sites embeddable for more information.

  • Add Internal Links - Link the item to other features in your Event App, such as sessions, Live Stream features, and more. Refer to our Internal Links article for more information on internally linking features.

Manage web list items

After you add items, they appear in a list on the Web List page. There are several ways to manage them:

  • Filter by Categories (Items only)

  • Search

  • Drag and drop to reorder

  • Edit or Delete

  • Multi-select and:

    • Export

    • Assign to Category (Items only)

    • Delete

Screenshots showing the multiselect menu, item menu, and rearranging items.

Web List in practice

When attendees click or tap on the Web List feature, each link is listed in the order you determined. The Label/Subtitle and Category, if applicable, appear below the item name. When web version users click on a link, it opens right inside your Event App or Community if you unchecked the 'Open link in external browser' checkbox for that item. Otherwise, it opens in a new browser tab.

Screenshot of a Web List feature in the Web App. The feature is renamed

Mobile App users always access link content in their device's default web browser.

How others have used the Web List feature

Here are some common examples of how organizers have used the Web List feature:

  • City Guide - Curate a list of restaurants, hotels, and attractions in the area surrounding your venue, and link directly to their websites. This is a good sponsorship opportunity too! Work out a deal with a local hotel or taxi company in exchange for being featured in your event. 🙌

  • Videos/Podcasts - Give your attendees a curated list of videos or podcasts that promote your sponsors or event, or that provide educational content.

  • Weather - If there's an outdoor element to your event, provide a direct link to the projected weather for each day of the event.

  • Books, studies, and resources - Did any of your speakers write a book, author a study, or discuss relevant resources in their presentation? Link directly to these resources in an online store for easy access.

  • Quick Links/Additional Resources - If you have resources already on your website, such as the dress code, WiFi, and parking information, use a Web List as a central hub for these items.

  • Venues - Will your attendees need to travel between different venues during the event? Is the after-party at another location? Provide links to each location on Google Maps to help attendees navigate.

For a personalized discussion on how the Web List feature can improve your Event App experience, reach out to your Webex Events contact!


Once attendees have explored the Event App, review the Feature Comparison chart on the Metrics tab to examine the number of Clicks for each item in the list.

To learn about all of the additional data points outlined in the 'Export' section of our Event App and Community Metrics article, export the Metrics.

Questions? Chat Us or Email support@socio.events

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