Groups let you classify different types of attendees to provide targeted and personalized experiences! Assign groups to attendees, then use them to manage access to content. Any feature in your Event App can use groups, and tracks and categories leverage groups to hide specific items within features! Take a look at the instructions, examples, and links below to learn more. 🧠

In your Event or Community navigation bar under ‘Event App’, click Users & Groups, then click the Groups tab. Click New Group to add a single group, or click Import to upload multiple groups at once. Our Export and Import Feature Content article has complete instructions for importing.

⭐️ Keep in mind, the Users & Groups page isn't available until after you publish your Event App.

After clicking New Group, fill in the following information in the modal that appears:

Enter a clear, simple name so attendees easily understand the group's purpose and scope.

Click the dropper icon to select a color for the group. Select bold colors that will stand out against light or dark backgrounds. This color appears in the User list in the Platform and anywhere attendees find groups in the Event App.

Under Visibility, click the radio button next to the appropriate option. For example, you may choose to hide Volunteer or Staff groups from other attendees.

⭐️ Keep in mind, if you hide a group, Event App users can still find the users associated with the groups, though they won't know their group affiliation.

Click Save Changes, and your new group is done! 🎉 Repeat the process as many times as necessary, then click the Users tab to start putting those shiny new groups to use. ✨

If you're using Webex Events Registration, you can automatically assign attendees to Event App groups based on the ticket they select, or let them choose groups themselves when you create your checkout forms. This completely removes the need to manually assign groups to attendees! 🎉

When adding or importing new users into your Event App, you can assign them to one or multiple existing groups. If you've already uploaded your users, it's not too late! Simply export your users, add their groups to the correct column in the template, then re-import.

To assign a single existing user to a group, go to the Users & Groups page, click the Settings (⚙️) icon by their name in the Users list, then click Assign to Group.

In the modal that appears, select the correct group(s) from the drop-down, then click Save Changes.

To limit features to only certain groups, go to your Event App's 'Features' page, hover over any feature, and click the Settings icon.

In the modal that appears, select groups using the Visible To field, then click Save Changes when you're done. Now, only attendees assigned to the groups you selected can see the feature. 👍

Instead of limiting entire features, you can limit individual items within the features to only certain groups.

In the Event App, attendees can access only content associated with groups they're assigned to. If you're using tracks or categories with groups, items belonging to those are also tailored based on groups. Features and items not assigned to groups are visible to everyone.

For example, here's a pair of screenshots showing the same Agenda feature for someone on the 'In-person' track (left) and someone on the 'Virtual' track (right). The in-person track's sessions are only visible to the 'In-person' group, and the 'Virtual' track isn't assigned to a group, so it's visible to everyone.

When people visit the Attendees feature, they can filter the list by groups to locate attendees that match their interests.

⭐️ Keep in mind, attendees can only find visible groups and groups assigned to them.

Here are some more examples of how you might use groups:

The applications for groups are nearly endless, so play around and let your imagination run free. 🏃 Always test your Event App to make sure everything is working as expected.