When you launch the app to users, it's important to keep the download process as simple and easy as possible. 

Choose one of the templates below - based on which privacy setting you have selected for your event - to give users the most direct route to access your content and start experiencing the benefits.

Web App Access Instructions

Note: Replace <Event Name>, <Passphrase>, and <Event Promo Page> with the information specific to your event. Please check the bottom of this article for details on how you can find these pieces of information.

⭐️ Keep in mind, you can select to include a button to your Web App on the Promo Page when configuring your Web App settings. This makes it even easier for attendees to use the device that they choose! Otherwise, you can direct users to the Shareable Link.

Public

  • Access the web app.
  • Keep in mind, we highly recommend using Chrome for the best performance. The Web App can be accessed via any device with a browser!

Passphrase

  • Access the web app.
  • Keep in mind, we highly recommend using Chrome for the best performance. The Web App can be accessed via any device with a browser!
  • Enter the following Passphrase in the prompt window: <Passphrase>
  • Click OK.

Login

  • Access the web app.
  • Keep in mind, we highly recommend using Chrome for the best performance. The Web App can be accessed via any device with a browser!
  • Sign up and create your profile.

Where to find your Event Name, Promo Page, and Event Code

Event Name

You can find your event name in the Event Details section under the Basics section when editing your event.

Event Promo Page

After you publish your event, you have the option to Launch Event Promo Page in the Promote drop-down menu when you are on the Manage Event page.

Event Code

You can find your event code in the Privacy Settings tab under the Basics section when editing your event. You can also choose to Hide the event from search results so if a user tries to search for the event by name, it will not appear. They will have to have the event code to find the event.

Mobile App Download Instructions

You can also download our companion mobile app if you're on the go!

Note: Replace <App Name>, <Event Name>, <Event Code>, and <Event Promo Page>  with the information specific to your event. Please check the bottom of this article for details on how you can find these pieces of information.

Public

  • Download the official <App Name> for iPhone or Android
  • After the app is installed, enter the exact same email address you used to register and create your profile.
  • Under Current & Upcoming Events tap Search events...  
  • Tap the <Event Name>
  • Tap JOIN

Event Code

  • Download the official <App Name> for iPhone or Android
  • After the app is installed, enter the exact same email address you used to register and create your profile.
  • Under Current & Upcoming Events tap Search events...
  • Tap the <Event Name>.
  • Tap JOIN and enter the event code: <Event Code>

Invite-Only

  • Download the official <App Name> for iPhone or Android
  • After the app is installed, enter the exact same email address you used to register and create your profile.
  • Under Current & Upcoming Events tap Search events...
  • Tap the <Event Name>.
  • Tap JOIN.

Questions? Chat Us or Email [email protected]

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