An Event App is the information and engagement hub for your Webex Event, and features are the key to providing those elements. 🔑 With more than 20 super customizable features to choose from, the possibilities to inform, engage, and delight your attendees are virtually endless. This article shows how to add features to your event and delete them if needed.

Want to learn more about the features we offer? Our Event and Community Features Overview lists every available feature and links to in-depth guides for each one. 🎊


Add features

In your Event or Community navigation bar under ‘Event App’, click Features, then click Add Features. In the modal that appears, click Add under any features you want to add, then click the X or Close buttons when you're done. Remember that you can add most features multiple times.

Screenshot of the process just described.

After adding features, you can drag and drop them in the list to re-order them, customize their icons, rename them, and, most importantly, add amazing content to each one! To learn how to manage specific features, refer to the Event App Features section of our knowledge base.

Delete features

Although you can simply hide some features from attendees, you may need to delete a feature completely. To delete a feature, simply hover over the feature you want to delete and click the Delete (trash can) icon. Click Yes to confirm that you'd like to permanently delete the feature.

Screenshot showing the process just described.

⚠️ Caution! Deleting a feature also deletes the metrics and content associated with it. If a feature contains important content that you'd like to keep, export that content before deleting it entirely.

The feature is now permanently deleted from your event.

Delete a feature connected to Live Display

When you try to delete a feature that's connected to Live Display, an error appears letting you know that you can't delete it because it's connected to Live Display. Follow these steps to disconnect the feature from Live Display and successfully delete it from your event.

Screenshot of the Live Display feature error.

In Live Display, click Edit on the feature referenced in the error message you received.

Screenshot of Live Display on the Webex Events platform. The 'Edit' link for a feature is indicated.

In the Feature Settings modal, click the X next to the selected feature to clear out the 'Choose Feature' field, click Save Changes, then click Publish Changes.

Screenshot of the process just described.

Now you can delete the feature from your event and carry on with your day. ☀️

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