Polling Feature Setup Guide

Easily increase engagement in your live streams

Daniel Murphey avatar
Written by Daniel Murphey
Updated over a week ago

The Polling feature makes your Webex Events live stream an even richer experience for your attendees! Create, manage, and post polls easily to keep your attendees engaged with your sessions — no third-party tools required. 🎊

The Polling tab in an Agenda Session on the Web App.

Add polling individually for certain Sessions or Live Stream features, import several at a time, or create an independent Polling feature.

💡 Keep in mind, you must publish your Event App before you can access the 'Q&A and Polling' page.

Add the Polling feature

If you want to make a poll that isn't tied to a stream, add the Polling feature. If you simply want to add polling to certain sessions, skip to the next section.

In your Event's navigation bar under 'Event App', click Features, then click Add Features.

The process just described.

In the modal that appears, search for the feature, click Add, then close the modal.

Edit settings

To rename the feature, give it a custom icon, or restrict it to certain Groups, hover over the feature and click the Settings (⚙️) icon.

The Settings icon on the Polling feature.

Click Save Changes when you're done.

Now that you've added the Polling feature, you can start adding polls!

💡 Keep in mind, you must first publish your Event App before you can start creating polls

Add a poll to a feature

In your Event navigation bar under ‘Event App’, click Q&A and Polling. On the Q&A and Polling page, click the Polling tab, then click New Poll.

The New Poll button in the Polling tab.

In the modal that appears, use the Link to field to search for the Polling feature, Session, or Live Stream feature you want to link this poll to.

💡 Keep in mind, before linking a poll to a feature, you must first add the Polling feature, Live Stream feature, or Session you're creating the poll for.

The New Poll modal with sample information.

Next, fill in the following fields:

Poll Status

  • Active - The poll is immediately visible and available within the linked feature on the Mobile App and web version.

  • Inactive - The poll isn't visible to users. You can come back and activate it at any time.

  • Scheduled - The poll will automatically activate on the date and time you choose.


Enter the question text that users will respond to, then enter the text for possible answers to choose from. If you want to add more than two options, click Add New Option as needed.

Share poll results after voting

If you check this box, attendees can review poll results immediately after they submit their votes. Otherwise, they can only review their own submitted answer.

Click Save Changes when you're done.

Manage polls

Polls you create appear in a list on the Q&A and Polling page under the 'Polling' tab. Click the Settings () icon next to a poll to review and export the results or edit, deactivate, or delete it.

The Settings menu for an item on the Polling tab.

Select multiple polls to take actions in bulk. Check the Poll Question box to select every poll in the list, or check the boxes next to the individual polls you want to modify, then click the three-dot icon next to the search field to export, deactivate, or delete them.

The Polling page. The Poll Question checkbox is selected and the three-dot menu is expanded

Polls in practice

If you add a Polling feature, attendees in your Event App can click on it to read poll questions and submit their answers.

A Polling feature on the Web App.

When attendees join your Session or Live Stream, they can access the Polling tab in the engagement panel.

The Polling tab in an Agenda Session on the Web App.

If the polls in your Polling tab aren't active yet, the Polling tab shows a message that says, 'No Polls yet'.

If you unchecked the 'Share poll results...' option, attendees can only access the answers they submit.

A poll when 'Share poll results...' is unchecked.

If you checked the 'Share poll results...' option, attendees can review the percentage of all votes that each poll answer received after they submit an answer.

A poll when 'Share poll results...' is checked.

When you use Webex Events Production Studio, click the Audience tab, then click Polling to review poll results. Click a poll to show the results in the live stream!


When you export polls from the Polling tab as mentioned earlier, a 'Polling' Excel file downloads. A notification will appear letting you know that your file is being processed. When the export is ready, a new notification appears. Click the Click here to download link to download the file.

If you missed the notification, don't worry! Simply click the bell icon next to the Help tab at the top right corner of the screen to review all your past notifications.

The export notifications.

The file contains tabs named 'Instructions', 'Polling', and 'Reference Sheet', and it also has separate tabs for every feature or session with data on associated poll(s).

💡 Keep in mind, the 'Instructions', 'Polling', and 'Reference Sheet' tabs are related to importing polls and don't include any results data.

The feature and session tabs show the following rows with the relevant data in columns:

  • Question

  • Options

  • Vote Percentage

  • Vote Numbers

  • Voters (includes name, title, company, and email)

A Polling sheet open in Excel with the items listed above visible.

In addition to the in-depth export, the Metrics page provides basic polling count data.

You're well on your way to becoming a polling expert! 📊 While you're here, why not use the Poll's sibling feature — Q&A?

Questions? Chat Us or Email support@socio.events

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