Enable chat for a Live Stream feature or a session to allow users to interact, collaborate and share!

Each session can have a dedicated chat feed. If your event has 15 sessions, you can have 15 unique chat streams. The chat feature lives in the same screen as each live stream, so users can participate in the chat without navigating to another window. Post-event, you can download the chat logs for content ideas, to follow up with attendees, or for lead generation. Users who watch a session stream on-demand will be able to see the original chat logs for a more engaging experience.

⭐️ Keep in mind, the privacy setting for the Web App must be Login in order for session or live stream chat to appear on the Web App. If you do not choose Login, then the chat will not appear even if the session or Live Stream has chat enabled.

Enable Chat for a Session

To enable chat for a session, select to edit a session. Under the Attendee Engagement section of a session, click the Enable Chat toggle to move it to the Yes position. Then, scroll down and click Save Changes.

After (or even during!) the session, you can return to the Enable Chat toggle and click Download Chat Report next to the toggle. This report includes user information and chat text for each chat.

Enable Chat for a Live Stream Feature

To enable chat for a Live Stream, click Edit on the feature. Under the Attendee Engagement section, click the Enable Chat toggle to move it to the Yes position. Then, scroll down and click Save Changes.

After (or even during!) the live stream, you can return to the Enable Chat toggle and click Download Chat Report next to the toggle. This report includes user information and chat text for each chat.

You're ready to add chat to your Live Stream or sessions. 🥳 For more ways to increase engagement and collaboration during your event, check out our feature guides for the Wall and Game too!

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