About Stripe
Stripe is a technology-first approach to payments that makes moving money as simple, borderless, and programmable as the rest of the internet. Stripe’s products power payments for all kinds of companies, including Webex Events Registration!
💡 Keep in mind, if you're accepting online payments for registration, you must connect Registration to Stripe before publishing it.
Key benefits
Instant payout
Because Webex Events Registration uses Stripe, ticket sales pay out instantly, meaning revenue is available immediately — not weeks later or after your event ends. 🙌
Secure and PCI-DSS compliant
Stripe’s processes power the world’s leading marketplaces and platforms and can help your business stay compliant. All payments are secure and PCI-DSS compliant.
Easy and fast setup
Account activation is a simple process that takes as little as 10 minutes. Simply fill out the account application with basic information about your product, your business, and your own personal relationship to your business.
Invoices
Invoices provide an itemized list of goods and services rendered, which includes the cost, quantity, and taxes. Use the Stripe Dashboard to easily create ad hoc invoices or automate the process of collecting payments through Stripe API integration.
💡 Keep in mind, payment for Webex Events registrations paid by check or invoice must be settled outside the Webex Events platform.
How Stripe integrates with Webex Events
When setting up Registration, you specify whether your event is a paid event. After creating your first paid ticket on the 'Tickets' page, click the Connect with Stripe button to create a new account or log in to an existing account.
💡 Keep in mind, if you don't have a Stripe account, always start by clicking the 'Connect with Stripe' button in the Webex Events platform. This button takes you through a Stripe account creation process customized for Webex Events (Socio).
You'll also connect a Stripe account to our Lead Retrieval product if you plan to use Lead Retrieval Purchase Forms.
Stripe resources
If you have questions about anything related to Stripe transactions, such as refunds, fees, or reporting, we recommend the following resources from Stripe:
Common questions
I already use Stripe for other transactions. How can I tell Webex Events Registration transactions apart from others?
We populate the 'Description' field in Stripe with SocioReg [order_no] [event_name] to make each Webex Events Registration transaction identifiable and unique, even when you have multiple registration pages open at the same time.
Why was a registrant's card declined?
If a card was declined, refer to Stripe's document about card declines for more information and troubleshooting.
What currencies does Stripe support?
Stripe supports more than a hundred currencies and multiple payment methods. For more information, refer to Stripe's list of supported currencies.
Does Stripe accept checks as a payment method?
No, Stripe doesn't accept checks.
How often can I get payouts?
You'll receive instant payout, with funds in your bank account as tickets are sold.
What are Stripe's payment processing fees?
Stripe's processing fees depend on geographic location and other factors. Read Stripe's pricing information for complete details.
💡 Keep in mind, if you choose to pass Stripe fees to attendees, the total presented to attendees before checkout will be slightly lower than the final charge. Read Stripe's article about passing fees for more details.
Does Webex Events maintain a PCI SAQ 3.1 assessment?
Given our relationship with Stripe, we maintain the SAQ-A assessment. If you want to read our Attestation of Compliance, chat with our support team.
Questions? Chat with us, email support@socio.events, or attend a Face to Face session.