About Stripe

Stripe is a technology-first approach to payments that makes moving money as simple, borderless, and programmable as the rest of the internet. Stripe’s products power payments for all kinds of companies, including Socio Registration!

⭐️ Keep in mind, if your event is a paid event, you must connect your Registration event to Stripe before you can publish your event.


Key Benefits

Instant Payout

For ticket sales, Socio Registration with Stripe offers instant payout, meaning revenue is available immediately. You'll receive funds in your bank account as tickets are sold. Not weeks later, or after your event concludes. 🙌

Secure & PCI-DSS Compliant

Stripe’s processes power the world’s leading marketplaces and platforms and can help your business stay compliant. All payments are secure and PCI-DSS compliant.


Easy & Fast to Set Up

Account activation is a simple process: you fill out the account application requesting some basic information about your product, your business, and your own personal relationship to your business. You can easily get up and running with Stripe in as little as 10 minutes.

Invoices

Invoices provide an itemized list of goods and services rendered, which includes the cost, quantity, and taxes. You can also use them as a tool to collect payment. You can use the Stripe Dashboard to easily create one-off invoices, or you can automate the process through API integration.

How Stripe integrates with Socio

If your event is a paid event, when setting up Socio's Event Registration after you create your first ticket on the Tickets page, you'll be prompted to connect your event to Stripe. Simply follow the instructions to create or link a Stripe account. 👍

Stripe Resources

We recommend the following resources from Stripe:

Common Questions

I already use Stripe for other transactions. How can I tell registration transactions apart from others?

We populate the description field with SocioReg [order_no] [event_name] to make each Socio Registration transaction identifiable and unique.

Why did an attendee's card get declined?

Socio does not reject transactions or validate credit card information. If a card was declined, refer to Stripe's documentation on card declines for more information and troubleshooting.

What currencies does Stripe support?

Over 135 currencies and multiple payment methods are supported. For more info, check this out.

Does Stripe accept checks as a payment method?

No, Stripe does not accept checks.

How often can I get payouts?

You'll receive instant payout, with funds in your bank account as tickets are sold.

What are Stripe's payment processing fees?

  • Credit & Debit Cards have a 2.9% plus 30 cents fee per successful charge. Stripe charges this fixed fee and percentage of the transaction each time you accept a credit or debit card payment.

  • For international cards, add 1%.

  • If currency conversion is required, add 1%.

For more info on payment processing fees, check this out.

Does Socio maintain a PCI SAQ 3.1 assessment?

Given our relationship with Stripe, we maintain the SAQ-A assessment. You can view and download the Attestation of Compliance here.

Questions? Chat Us or Email [email protected]


Did this answer your question?