Webex Events Registration is the easiest way to register attendees for your Webex Event or Community because attendee data automatically syncs to your Event App and Onsite!

This article guides you through the first steps of setting up Webex Events Registration — basics and appearance. When you're done following along, click the 'Create Tickets' button in the Next Steps section at the end of the article to keep going. 🚗


Registration basics

From your Event or Community Overview page, click Start under Registration. Haven't set up your Event yet? Follow the instructions in our Create a Webex Event or Community article to get started!

Screenshot of the Event Overview page. The Registration product's Start button is indicated.

Event Details

As you fill in information, the preview shows your registration page taking shape!

Screenshot of the Event details page with numbers corresponding to each number in the following list.
  1. First, enter the Registration Title that appears on the registration page. Enter your event name plus "Registration", or get creative! 🎨 Simply make sure the title clearly conveys the page's purpose.

  2. Next, add an optional, zippy Registration tagline to let attendees know the main focus of your event. This tagline can be up to 150 characters. Use this as an opportunity to welcome attendees, give more context about your event, or simply to stoke overall excitement. This tagline appears below your event name on the registration page.

  3. Show event type lets registrants know whether your event is in-person, virtual, or both without having to sift through all the details on your registration page. This setting is toggled on by default, and it appears directly under the Registration tagline on your registration page.

  4. Customize your registration page Display URL. We typically recommend using your event name and the year.

    💡 Keep in mind, once you publish Registration, you can't edit the Display URL.

  5. Now tell registrants about the page in the Registration Description field! This space is a great way to tell people about the event and the registration process. Does your event have a theme? Who attends this event? Do you want to highlight your event sponsorship here? Is there any special information people need to complete the form.

    • Use the text formatting tools, insert hyperlinks, and add images and even animated GIFs to dress up the description. 🙌

  6. Are you charging for ticket purchases, or does everyone get in for free? Click the Is this a paid event drop-down to select the answer that fits your case.

  7. If you selected 'Yes' in the 'Is this a paid event' drop-down, choose the Currency that will be used for all registration purchases and discounts.

  8. Finally, enter the Best Email Address to Reach You. Don't worry! We don't show this to attendees. Webex Events uses this email address if we need to get in touch with you about your Registration. 👍

Click Save & Continue to go to the next step.

⚠️ Caution! The Event Details information you entered won't save fully until you click 'Save & Continue' on the Organizer Information step. If you close the browser tab before that point, you'll lose the information you entered.

Organizer information

Now it's time to give attendees more information about your organization! Or not. Everything in this step is completely optional, so if you'd like, simply click 'Save & Continue' and fill in this information later. Or not. 😃 Entering information in this steps adds the 'Organizer' tab to the registration page.

If you feel it's important to offer information about your organization on the registration page, then fill in as much of this information as possible. What's special about your organization? How can people reach you with questions? Where can they go for more information?

Screenshot of the Organizer Information page.

Click Save & Continue when you're done gushing about your organization. 😉

At this point, all the information you've entered so far is saved. If necessary, leave and then come back later to continue editing Registration.


Now it's time to get fancy. ✨ The colors and images you select on this page will appear on your registration page and in email communications.

  1. First, select a Registration Theme Color. The theme color should work well with your Logo and Cover Image and provide good contrast with the background if you enable Dark Mode — so choose carefully. Select the color using the color picker, or enter a specific Hex or RGB color code.

  2. Now upload a logo and cover image as a finishing touch. 🤩 Click the upload button on the image placeholder and follow the instructions in the uploader.

    • Supported image types are JPEG, JPG, or PNG

    • We recommend a 500px by 500px logo and a 1000px by 500px Cover Image.

    • Remember that the logo needs to be 1:1 ratio, and the Cover Image needs to be 2:1 ratio.

      Screenshot showing the Logo and Cover Images on the Appearance page.

  3. Next, decide what information about your event you want to display or hide on the registration page. These settings are turned on by default.

    Screenshot of the Event Information section on the Registration Appearance page.
    • Show event location - When toggled off, this hides your event location from the registration page. Hiding the event location might be helpful if you're hosting a hybrid event and want the location to display to only attendees buying in-person tickets.

    • Show event date - When toggled off, this hides the event date from the registration page, and the 'Show event time setting' automatically turns off, also. You might want to hide the event date if you're hosting an event series, or you're using Registration for a Community.

    • Show event time - Toggling 'Show event time' off hides the event time from your registration page.

  4. Review the Live Preview panel one last time to make sure you're satisfied with the beautiful registration page elements you've set up.

Click Save & Continue to finalize your color selection and image uploads.

Next steps

Congratulations! You've set up your Registration basics. Have a cookie. 🍪

Now it's time to start creating tickets. Click the button below to learn how. 🧠

Questions? Chat Us or Email support@socio.events

Did this answer your question?