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Follow Us Feature Setup Guide
Follow Us Feature Setup Guide

A description of what the Follow Us feature is, and how to implement it for your Event App

Daniel Murphey avatar
Written by Daniel Murphey
Updated this week

The Follow Us feature gives your attendees one location where they can find social and website links and contact information for your event, your organization, and more. 👍 This makes it easy for attendees to find and engage with your Event App across any social media platforms or websites.

A list of links on the Follow Us feature on a mobile device.

Add the Follow Us feature

In your Event navigation bar under 'Event App', click Features, then click Add Features.

The steps just described.

In the modal that appears, search for the feature, click Add, then close the modal.

Edit settings

To customize the feature's name and icon or limit its visibility using groups, click the feature in the navigation bar, then click the Settings (⚙️) icon next to the feature's name.

The steps just described.

When you're done making updates, click Save Changes.

Add Follow Us items

Now it's time to start adding ways for people to follow, contact, and learn more about you, your event, and your partners!

On the Follow Us feature page, click New Item. In the modal that appears, select the type of item from the drop-down and enter the specific item details.

💡 Keep in mind, you can't reorder Follow Us items, so create them in the order you want them to appear to attendees.

The options in the drop-down list are:

  • Email

  • Phone

  • Website

  • Address

  • LinkedIn User

  • LinkedIn Company

  • LinkedIn Group

  • LinkedIn Hashtag

  • LinkedIn Showcase

  • Facebook User

  • Facebook Page

  • Facebook Groups

  • Facebook Events

  • Twitter

  • Twitter Hashtag

  • Instagram

  • Snapchat

  • YouTube

  • YouTube Channel

  • YouTube Custom Channel

  • Skype

  • Slack Community

  • WeChat

  • Pinterest

When you're done, click Save Changes. Repeat this process as many times as you like!

Manage items

To edit or delete an item you've added, click the Settings () icon next to it, then click Delete.

The step just described.

The Follow Us feature in practice

Attendees click to open the feature, then click an item to open the website or social account, or access more details, depending on the item type.

A list of items in the Follow Us feature on the web version of the Event App.

Here are a few examples:

  • Links to websites simply open in a new browser tab.

  • Selecting a phone number on a mobile device gives the user the option to call or open the number in an app.

  • Selecting an email opens the user's default mail application. Tapping addresses opens the address in Google Maps.

Metrics

After attendees have had a chance to use the Event App, review the Feature Comparison chart on the Event App Metrics page to find the number of clicks for each social link.

To examine all of the other data points outlined in the Export section of our Event Metrics article, export the Metrics.

Pro tips! 😎

  • Make sure that you're using the 'share link' for any websites you want to add, if available, and not simply copying the hyperlink in your browser since it may be different.

  • If it's really important to promote your social channels, consider linking to the feature in an announcement or from a banner.

You're doing great! 👏 Now read about the Event Game feature and learn how to reward attendees for engaging in your social spaces.

Questions? Chat with us, email support@socio.events, or attend a Face to Face session.

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