The Follow Us feature gives your attendees one location where they can find social and website links and contact information for your event, your organization, and more. 👍 This makes it easy for attendees to find and engage with your Event App across any social media platforms or websites.
💡 Keep in mind, though this article refers to Events, these instructions apply to Communities, too.
Add the Follow Us feature
In your Event's navigation bar under 'Event App' (or 'Community' in a Community), click Features, then click Add Features.
In the modal that appears, search for the feature, click Add, then close the modal.
To customize the feature's name and icon or limit its visibility using Groups, click the feature in the navigation bar, then click the Settings (⚙️) icon next to the feature's name.
When you're done making updates, click Save Changes.
Add Follow Us items
Now it's time to start adding ways for people to follow, contact, and learn more about you, your event, and your partners!
On the Follow Us feature page, click New Item. In the modal that appears, select the type of item from the drop-down and enter the specific item details.
💡 Keep in mind, you can't reorder Follow Us items, so create them in the order you want them to appear to attendees.
The options in the drop-down list are:
YouTube Custom Channel
When you're done, click Save Changes. Repeat this process as many times as you like!
To edit or delete an item you've added, click the Settings (⋯) icon next to it, then click Delete.
The Follow Us feature in practice
Attendees click to open the feature, then click an item to open the website or social account, or access more details, depending on the item type.
Here are a few examples:
Links to websites simply open in a new browser tab.
Selecting a phone number on a mobile device gives the user the option to call or open the number in an app.
Selecting an email opens the user's default mail application. Tapping addresses opens the address in Google Maps.
After attendees have had a chance to use the Event App, review the Feature Comparison chart on the Metrics tab to find the number of clicks for each social link.
To examine all of the other data points outlined in the Export section of our Event Metrics article, export the Metrics.
Pro tip! 😎
Make sure that you're using the 'share link' for any websites you want to add, if available, and not simply copying the hyperlink in your browser since it may be different.
You're doing great! 👏 Now read about the Event Game feature and learn how to reward attendees for engaging in your social spaces.
Questions? Chat Us or Email firstname.lastname@example.org