What is the Webex Events Platform?

The Webex Events Platform is the management hub that event and community organizers use to build attendee registration, check-in, event, and community experiences that delight. 🤩 Whether your event is in-person, virtual, or hybrid, it's your team's gateway to building, managing, and controlling everything in Webex Events.

Manage anywhere

You don't run an event only from your office, so your event management software should go wherever you do. With a mobile responsive design, the Webex Events Platform lets you manage the suite of Webex Events products from your office computer, the tablet you carry around while preparing for your event, and the phone in your pocket. 👍

Image of the Webex Events platform on a phone, a tablet, and a laptop.

Simple navigation

The Webex Events Platform has a simple, intuitive navigation layout that makes managing your events a breeze. Whether you're using individual Webex Events products by themselves or taking advantage of the entire suite, you start by creating your Event or Community in the Platform, then configure the products you need using the simple navigation bar.

Two screenshots showing the My Events page and the Event App's Features page.

Our Create a Webex Event or Community article has the goods to get you going.

Products overview

Webex Events is a one-stop-shop for all of your event and community needs, providing solutions for Registration, Onsite check-in and badge printing, Communities, Events, Lead Retrieval, and Live Display. Keep reading to learn more about each of these. 📚

Registration

Screenshot of a registration page on mobile and desktop.

Webex Events Registration pairs seamlessly with other Webex Events products for a smooth attendee experience. It's also easy to set up, so you can spend your time doing what you do best — putting on amazing events.

Read our Introduction to Registration article for more information about Registration.

Onsite

You have enough to deal with on event day, so we crafted Webex Events Onsite to be the most simple and intuitive event check-in and badge printing solution out there. With Onsite's simple, intuitive badge editor, create rich custom badge designs tailored to different Attendee Types.

Picture of an iPad on a stand next to a badge printer.

No hardware? No problem! You can rent iPads, stands, printers, and routers from us, and we'll order your badge stock, too. Everything you need ships directly to your venue.

There's so much more to Onsite, so read all about it in our Introduction to Onsite article.

Event App

Want a companion app for your in-person event? Need a complete solution for a hybrid or purely virtual event? A Webex Events App has everything you need to give your attendees that "wow" experience. 😮 Don't let the name fool you — the Event App is available on any platform via a browser or our iOS and Android apps.

Screenshot of a Webex Events event's Sponsors page.

The Event App has 21 unique features including Agendas, Live Streaming, Video Rooms, Sponsors and Exhibitors, Q&A and Polling, Session Maps, and much, much more. The Webex Events Platform also has the flexibility to integrate with an enormous number of third-party websites, platforms, and services upon request.

Read our Introduction to the Event App article for more information.

Communities

Communities are just like Events, except their time frame can be months or even years. A community supports a variety of business goals, from growing your member base to increasing brand loyalty, gathering feedback, and keeping attendees hyped and engaged throughout your annual event cycle.

Decorative screenshot showing the Wall feature in the Web App and the home screen of a community on the mobile app.

Webex Events Communities have the same great features as Events Apps, with unique abilities supporting year-round usage by members around the globe.


Read more about Communities in our Introduction to Communities article.

Branded Mobile App

Everyone can use the Webex Events App mobile solution at no additional cost. If you want a mobile app that only shows your events, customized with your branding, a Branded Mobile App is the option for you!

Screenshot of a branded app's page within the Apple App Store.

Use your own custom branding, color choices, and login format so the entire event experience is unified from end to end. You'll work with our Branded Apps team along the way to build and submit the app to the Google Play Store and Apple App Store.

Learn more in our Introduction to Branded Apps article.

Lead Retrieval

The Lead Retrieval by Webex Events app turns every booth at your in-person venue into a lead generator! Your sponsors and exhibitors use their iOS or Android phone to easily and instantly capture attendee information at conferences, trade shows, and other in-person events. They simply scan attendee QR codes and then rate a lead's quality, export to their CRM, review real-time metrics, and smash ROI.

Screenshots of a phone scanning a QR code and a Lead profile in the Lead Retrieval app.

Learn more about this amazing solution in our Introduction to Lead Retrieval article.

Live Display

Live Display is perfect for showing event information and attendee engagement on any screen. This display gives in-person attendees the same branded experience no matter where they look.

Images of the Live Display being used at in-person events.

You juggle enough, so Live Display is designed to be one of the simplest event tools you'll ever use, leveraging content that you've already created in your Event App to deliver a seamless, maintenance-free experience.

Learn more about using this attendee engagement powerhouse in our Introduction to Live Display article.

Support

There's a lot to learn and do in the Webex Events Platform. The knowledge base you're on right now, our Webex Events Academy e-learning platform, and our world-class support team are here to answer your questions every step of the way.

Click the Help button in the top right corner of any page in the Webex Events Platform to visit the Academy or Knowledge Base, or start a Live Chat with our amazing Support team.

Screenshot showing the Help menu expanded in the Webex Events Platform.

To get certified as a Webex Events expert and hone your craft in our free Webex Events Academy, click here and sign in with your Webex Events Platform credentials.

Screenshot of the Course Catalog in the Webex Events Academy.

With so many moving parts and competing priorities involved in planning an event, staying organized and on top of tasks is key. That's why we created a customizable event timeline planning document filled with best practices to help you prioritize your workload, gather resources for your team, meet planning milestones and deadlines, and host a successful event using Webex Events products. This is a great starting point if you're a first-time event planner or if you're simply new to Webex Events!

Our Webex Events Planning Best Practices Timeline article has more information, including a link to the planning document and customization instructions.

Read our article about getting resources and support to learn all the ways we're standing by to support your success.

Settings

Clicking your user image in the top right corner lets you control your Account Settings and Team Settings, refer Webex Events, view Privacy & Terms, and Log Out.

Screenshot of the user image dropdown expanded.

So, what are you waiting for? Let's get you started building your first event!

Questions? Chat Us or Email support@socio.events

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