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Welcome to the Webex Events Platform
Welcome to the Webex Events Platform

Your hub for building world-class in-person, virtual, and hybrid events

Daniel Murphey avatar
Written by Daniel Murphey
Updated over a week ago

What is the Webex Events platform?

The Webex Events platform is the management hub that event organizers use to build attendee registration, check-in, and Event App experiences that delight. 🤩 Whether your event is in-person, virtual, or hybrid, the platform is your team's gateway to building, managing, and controlling everything in Webex Events.

Manage anywhere

You don't run an event only from your office, so your event management software should go wherever you do. With a mobile responsive design, the Webex Events platform lets you manage the suite of Webex Events products from your office computer, the tablet you carry around while preparing for your event, and the phone in your pocket. 👍

The Webex Events platform on mobile, desktop, and tablet.

Start with an Event

No matter which products you're using, you always start by creating a single Event, then you configure the products you need from within that Event. After creating your Event, you're directed to the Overview page where you'll configure the Registration, Sessions, Onsite, Event App, Lead Retrieval, and Live Display products.

The Event Overview page.

The Event Overview page is your hub for setting up each product and getting useful metrics and information to help guide you. As your event progresses, the Activity section keeps you informed with key metrics that link to each related product's Metrics page.

The Useful Links section dynamically shows links to helpful videos, articles, and learning courses based on which products you've activated and how close your event date is.

The Useful Links section.

Our Create a Webex Event article has the details to help you get started.

Simple navigation

The Webex Events platform has a simple, intuitive navigation layout that makes managing your events a breeze. Whether you're using individual Webex Events products by themselves or taking advantage of the entire suite, you create your Event in the platform first, then configure the products you need using the navigation bar.

The Event page and the Event App features page.

Products overview

Webex Events is a one-stop-shop for all of your event needs, providing solutions for Registration, Onsite check-in and badge printing, Events, Lead Retrieval, and Live Display. Keep reading to learn more about each of these. 📚


Webex Events Registration pairs seamlessly with other Webex Events products for a smooth attendee experience. It's also easy to set up, so you can spend your time doing what you do best — putting on amazing events.

Read our Introduction to Registration article for more information about Registration.


You have enough to deal with on event day, so we designed Webex Events Onsite to be the most simple and intuitive event check-in, badge printing, and session check-in solution out there. With Onsite's dynamic badge editor, create rich custom badge designs tailored to different attendee types.

Picture of an iPad on a stand next to a badge printer.

No event check-in hardware? No problem! Rent iPads, stands, printers, and routers from us, and we'll order your badge stock, too. Everything you need ships directly to your venue.

For session check-in, session staff can simply use their personal devices, or you can source equipment.

There's so much more to Onsite, so read all about it in our Introduction to Onsite article.

Event App

Want a companion app for your in-person event? Need a complete solution for a hybrid or purely virtual event? The Webex Events App has everything you need to give your attendees that "wow" experience. 😮 Don't let the name fool you — the Event App is available on any platform via a browser or our iOS and Android apps.

A Sponsors feature page on the Web App.

The Event App has over 20 unique features, including Agendas, Live Streaming, Video Rooms, Sponsors and Exhibitors, Q&A and Polling, Maps, and much, much more. The Webex Events platform also has the flexibility to integrate with an enormous number of third-party websites, platforms, and services upon request.

Read our Introduction to the Event App article for more information.

Branded Mobile App

Everyone can use the Webex Events App mobile solution at no additional cost. If you want a mobile app customized with your branding that only shows your events, a Branded Mobile App is the option for you!

The Event page and the Event App features page.

Use your own custom branding, color choices, and login format so the entire event experience is unified from end to end. You'll work with our Branded Apps team along the way to build and submit the app to the Google Play Store and Apple App Store.

Lead Retrieval

The Lead Retrieval by Webex Events app turns every booth at your in-person venue into a supercharged lead generator! Sponsors and exhibitors use their iOS or Android phones to easily and instantly capture attendee information at conferences, trade shows, and other in-person events. They simply scan attendee QR codes and then rate a lead's quality, export to their CRM, review real-time metrics, and revel in ROI.

A phone scanning a QR code and a Lead profile in the Lead Retrieval app.

Learn more about this amazing solution in our Introduction to Lead Retrieval article.

Live Display

Live Display is perfect for engaging attendees with event information on screens throughout the venue. This display gives in-person attendees the same branded experience no matter where they are.

Images of the Live Display being used at in-person events.

You juggle enough, so Live Display is designed to be one of the simplest event tools you'll ever use, leveraging content that you and your attendees have already created in your Event App to deliver a seamless, maintenance-free experience.

Learn more about using this attendee engagement powerhouse in our Introduction to Live Display article.


Clicking your user image in the top right corner of the Webex Events platform lets you control your Account Settings and Team Settings, refer Webex Events, review Privacy & Terms, and Log Out.

The user profile menu expanded.

So, what are you waiting for? Let's get you started building your first Event!


There's a lot to learn and do in the Webex Events platform. The knowledge base you're on right now, our Webex Events Academy e-learning platform, and our world-class support team are here to answer your questions every step of the way.

Click the Help button in the top right corner of any page in the Webex Events platform to visit the Academy, Knowledge Base, or start a Live Chat with our amazing Support team.

The Help menu expanded in the Webex Events platform.

To get certified as a Webex Events expert and hone your craft, sign in to Webex Events Academy with your platform credentials and start your learning journey today! 🎊

The Webex Events Academy courses page.

With all the moving parts and competing priorities involved in planning an event, staying organized and on top of tasks is key. That's why we created a customizable event timeline planning document filled with best practices to help you prioritize your workload, gather resources for your team, meet planning milestones and deadlines, and host a successful event using Webex Events. This is a great starting point if you're a first-time event planner, or if you're simply new to Webex Events!

Our Webex Events Planning Best Practices Timeline article has more information, including a link to the planning document and customization instructions.

Read our article about getting resources and support to learn all the ways we're here to support your success.

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