What is the Socio Platform?

The Socio Platform is the management portal that event and community organizers use to build attendee registration and event experiences that delight. 🤩 Whether your event is in-person, virtual, or hybrid, it's your team's gateway to building, managing, and controlling everything Socio. The Socio team is dedicated to creating the best event technology in the world and backing it with our world-class support team.

Keep reading to learn more or watch this video!

Manage Anywhere!

With a mobile responsive design, the Socio Platform lets you oversee your event using your computer from your office, the tablet you carry around while preparing for your event, or from the phone in your pocket at all times! The product works when your event needs you — because your event isn’t run from your office, so neither should your software. 👍

Image of the Socio platform on a phone, a tablet, and a laptop.

Products overview

Socio is a one-stop-shop for all of your event and community needs, so we provide solutions for Registration, Communities, Events, Lead Retrieval, and Live Display. Keep reading to learn more about each of these!

Screenshot of an event in the Socio Platform.

Registration

Socio Registration pairs pre-event and in-event data for a more holistic picture of each attendee’s experience (and all the insights that we can glean). Plus, Socio Event Registration is easy to set up, allowing you to spend your time doing what you do best - putting on amazing events.

Screenshot of a registration page in Socio.

You can set up a new Registration event from scratch, or Select an Existing Event to auto-fill information from your Socio Event to get a head-start! 🏃

Screenshot of the Registration feature's Create Event pop-up.

Want more info on Registration? Check this out.

Event App

Want a companion app for your in-person event? Need a solution for a hybrid or purely virtual event? The Event App has everything you need to give your attendees that "wow" experience. 😮 Don't let the name fool you! Socio's Event App is available on any platform via a browser or our iOS and Android apps.

Screenshot of a Socio event's Sponsors page.

The Event App has 22 unique features including Agendas, Live Streaming, Video Rooms, Sponsors and Exhibitors, Q&A and Polling, Session Maps, and much, much more. The Socio Platform also has the flexibility to integrate with an enormous number of third-party websites, platforms, and services.

Want more info on Event App features? Check this out. Want to start creating your first event? Start here.

Communities

Communities are just like events, except their time frame can be months or even years! A community can support a variety of business goals, from growing your member base, increasing brand loyalty, keeping attendees hyped and engaged throughout your annual event cycle, and gathering feedback and use cases.

Screenshot of a Socio Community.

Socio Communities have the same great features as Socio Event Apps with unique abilities supporting year-round usage by members across the globe.


Want more info on Communities? Check this out.

Branded Mobile App

Every event can use Socio's Mobile App at no additional cost, but what if you want the mobile app to be only yours? Socio makes it simple to create your own Branded Mobile App and publish it to the Google Play Store and Apple App Store.

Screenshot of a branded app's page within the Apple App Store.

Use your own custom branding, color choices, and login format so the entire event experience is unified from end to end.

Want more info on Branded Mobile Apps? Check this out.

Lead Retrieval

Lead Retrieval turns every booth at your in-person venue into a lead generator! Your Sponsors and Exhibitors can easily and instantly capture attendee information at conferences, trade shows, and other in-person events. They simply scan attendees' QR codes and then rate a lead's quality, export to their CRM, review real-time metrics, and smash ROI.

Screenshots of a phone scanning a QR code and a Lead profile in the Lead Retrieval app.

Want more info on Lead Retrieval? Check this out.

Live Display

Live Display is perfect for showing event information and attendee interactions on any screen. This display gives Attendees the same branded experience no matter where they look.

Images of the Live Display being used at in-person events.

You juggle enough, Live Display is designed to be one of the simplest event tools you'll ever use (but we're still here whenever you need help!). Live Display leverages content that you've already created in your Event App to deliver a seamless experience, with virtually no maintenance.

Want more info on Live Display? Check this out.

Support

There's a lot to learn and do in the Socio Platform, so the knowledge base you're on right now, our Socio Academy e-learning platform, and our world-class support team are here to answer your questions every step of the way.

Click the Help button in the top right to start a Live Chat with our amazing Support team or visit the Knowledge Base.

Screenshot of the Help tab expanded in the Socio platform.

To get certified as a Socio expert and hone your craft in our free Socio Academy, click here and sign in with your Socio Platform credentials.

Screenshot of the Course Catalog in the Socio Academy.

For more info on Socio Platform resources and support, check this out.

Settings

Clicking the user avatar in the top right corner lets you control your Account Settings, Team Settings, view Privacy & Terms, and Log Out.

Screenshot of the avatar dropdown expanded.

So, what are you waiting for? Let's get you started building your event!

Questions? Chat Us or Email [email protected]

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