Your Event App and Registration should deliver an outstanding experience to every attendee. For that reason, Webex Events Registration and the Event App support 35 languages! 🎊
Contents
Supported Languages
Bulgarian (български)
Catalan (Català)
Chinese (Traditional 漢語)
Chinese (Simplified 中文)
Croatian (Hrvatski)
Czech (Čeština)
Danish (Dansk)
Dutch (Nederlands)
English
English (UK)
Finnish (Suomi)
French (Français)
French (France)
German (Deutsch)
Greek (ελληνικά)
Hindi (हिन्दी)
Hungarian (Magyar)
Indonesian (Bahasa Indonesia)
Italian (Italiano)
Japanese (日本語)
Korean (한국어)
Lithuanian (Lietuvių)
Norwegian (Norsk)
Polish (Polski)
Portuguese (Português)
Romanian (Română)
Russian (русский)
Serbian Latin (Srpski)
Slovak (Slovenčina)
Spanish (Español)
Spanish (Spain)
Swedish (Svenska)
Thai (ภาษาไทย)
Turkish (Türkçe)
Vietnamese (Tiếng Việt)
💡 Keep in mind, only Event Apps and Registration support translation.
How multiple languages work in the Event App
In the Webex Events Platform, add all customizable content and labels in the preferred language of your attendees. The text that you can't control from the Webex Events Platform translates to the preferred language that each user sets on their device. No further action is needed!
Attendees joining your event via the Web App automatically experience content in their own language based on their browser settings. To switch the Event App language setting manually, attendees simply click on their app Profile settings in the lower right corner of the screen, select the Language option, and choose from the list of languages.
The language attendees set in their profile is automatically selected when you use Webex Events Closed Captions & Translations in your live streams. Learn more about Webex Events Closed Captions & Translations.
How multiple languages work in Registration
When you configure your Webex Events Registration settings, you you can set a Default Language and activate Machine Translation. If you choose a Default Language other than English, you must enter all customizable text in your Registration in the language you selected.
You can simplify things further by activating Machine Translation and letting Google Translate do all the work. When Machine Translation is active, registrants can select their preferred language, and the registration form, confirmation email, tickets, and other automatic communications appear in their language!
Read our Event Registration Settings article for more information about Registration Language settings.
Missing something? Is there another language you'd like us to support, or did you notice some way to improve an existing language? Please reach out and let us know!
Alternatives
While our built-in multi-lingual capabilities continue to grow and improve all the time, some events require a more language-immersive experience for attendees. This section briefly mentions a few ideas we've seen customers have success with.
Google Translate Chrome Extension
Some users have reported that the Google Translate Chrome Extension does a decent job of translating a Webex Event. Ask a person who's fluent in that language to review it before you recommend it to attendees in case the translation you need isn't good enough.
Simply add the extension to Chrome and click the extension icon in the upper right corner of the browser window. Click Translate this page, then select the language you need.
More alternatives to enhance a multi-lingual event experience
With careful and strategic planning, knowledge of attendee language preferences, creativity, and a good amount of effort, we've seen our customers tailor their events even further for a multi-lingual audience. Here's some of what we've seen our awesome customers do:
If you live in a region that requires an equal experience across certain languages, consider building separate yet identical Event Apps in each required language for your event. For example, you could build one Event App in English and one in French.
💡 Keep in mind, if you take this approach, attendees in one Event App can't engage and network with attendees within another Event App.
If your audience speaks multiple languages, consider using Groups to create an even more immersive experience. Use Groups to gather language preferences during Registration and create features, Announcements, and banners in the Event App for each language. Make content visible to users in each respective language Group so that attendees only experience that content in their language.
💡 Keep in mind, depending on how many languages your event needs to accommodate, whether your team has staff that are fluent in these languages, and other factors, implementation may require hiring an outside vendor to translate and/or help your team build out content for each language.
If you're considering either of these alternatives, make sure to test your Event App thoroughly, and reach out to your Webex Events contact to strategize the best approach for your event.
Questions? Chat Us or Email support@socio.events