Receiving feedback from your attendees is an essential tool for future development and improvement of your event year over year. Now it is easier than ever for you to collect ratings and reviews on everything from Sessions, Speakers, Sponsors, and more using the Ratings & Reviews feature throughout your Event App.
Features with Ratings & Reviews
The following features support Ratings & Reviews:
When you create any one of these features, Ratings & Reviews is enabled by default.
How to access Rating & Reviews controls
You can access the Ratings & Reviews settings for any supported feature by accessing the basic feature settings as seen below:
How to customize Ratings & Reviews
Allow users to rate items in this feature
This setting will completely enable or disable Rating & Reviews for the entire feature.
Show average rating
This setting will enable or disable whether or not to show the average of the ratings received to all attendees in the app.
Allow users to write reviews
When enabled will allow users to write custom open text reviews in addition to the 5-star ratings. If disabled, they will only be allowed to submit 1-5 stars.
Allow users to write anonymous reviews
This setting allows you to choose whether or not you want to allow users to give their feedback anonymously. If disabled, they will simply not see the switch to allow anonymous reviews.
How to view the results
The results for your Ratings are made available after your event via the Metrics button! Just scroll down to the Feature Comparison area, use the navigation arrows to locate the feature whose ratings you want to see, and click it. Scroll to the far right to see ratings.
If you want to see Reviews, they are included in the Metrics export.
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