Attendee feedback is crucial to helping you improve your events year over year. The Ratings & Reviews option makes it simple to collect attendee feedback for sessions, speakers, sponsors, and more. Let's explore! 🔍
Features with Ratings & Reviews
The following features support Ratings & Reviews:
💡 Keep in mind, the Ratings & Reviews option is activated by default when you add any of these features to your Event App.
Customize Ratings & Reviews
Under ‘Event App’ (or 'Community' in a Community) in your Event navigation bar, click Features and select the feature you want to edit. On the feature page, click the Settings (⚙️) icon. In the modal that appears, activate or deactivate these settings under the 'Ratings & Reviews' section:
Allow users to rate items in this feature - When this box is checked, Ratings & Reviews are activated for the entire feature. Ratings & Reviews are active by default.
Show average rating - Check this box to show attendees the average ratings for feature items.
Allow users to write reviews - Check this box to let users write custom text reviews in addition to star ratings.
Allow users to write anonymous reviews - Check this box to let users give their feedback anonymously.
Review the results
After attendees leave ratings and reviews, you'll find the results on your Event App's Metrics tab. Scroll down to the Feature Comparison chart and use the navigation arrows at the top left corner to locate and click on a feature. Scroll to the far right to access reviews.
Refer to our Event App and Community Metrics article for more information about Event App metrics.
Now that you know how to gather Ratings & Reviews for certain features, read our Attendee Insights article to learn how to get attendee feedback about the overall Event App experience. 💬
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