Is your event finished, and you want to block user/attendee access? Or do you want to hide a test event from your view? Hiding events will help you accomplish both in a simple way. This article will guide you through the steps of it.
💡 Keep in mind, only completed events can be hidden. An event is completed once the end date is passed.
1. Hide an Event
On the My Events page, click the three-dot (⋯) icon on the Event you'd like to hide.
Click Hide Event, then click Yes to confirm that you want to hide the selected event.
Once an event is hidden, attendees will no longer be able to access the event. The event will not appear in the Mobil App’s search results. If the attendee is already logged in to the event, they will be removed. Once an event is made visible, attendees can access it again.
💡 Keep in mind, hiding an event does not remove any data from it. All metrics will still be accessible in the event’s Metrics page.
Unhide an Event
On the My Events page, click on the Filter section.
Select Show Hidden Events in the dropdown and click the three-dot (⋯) icon on the Event you'd like to unhide, then click Make Visible. Click Yes to confirm that you want to make the selected event visible.
2. Hide the Registration page
Option 1: Change the URL
The simplest way to hide your registration page is to change the URL. When people click on the old URL, a message appears stating that the event wasn't found. If you prefer to keep the page active and only want to hide the tickets, skip to 'Option 2'.
To change the registration page URL:
In your Event navigation bar under 'Registration', click Basics.
Locate the 'Display URL' field and add one or more numbers to the end of the URL.
Click Publish Changes at the bottom of the page.
⚠️ Caution! If you embedded Registration widgets in any external sites, the widgets will no longer work after you change the URL.
Option 2: Hide tickets and update the description
Another way to hide Registration is to keep the page active, hide all tickets, and update the description to explain that registration is closed and redirect attendees elsewhere. Here's how:
Update the description
In your Event navigation bar under 'Registration', click Basics.
Locate the 'Registration description' field and add a brief message explaining that registration is closed. If your next event's registration page is active, include a link to it! Otherwise, include a link to your website or another destination to give people a next step.
Click Publish Changes at the bottom of the page.
Hide tickets
In your Event navigation bar under 'Registration', click Tickets.
Click on a ticket to edit it.
In the 'Edit ticket' modal, click the Advanced settings section to expand it.
Activate the Hide ticket toggle.
Click Save changes.
Repeat these steps for all tickets until they're hidden.
Now that you've hidden your Event, you can focus on promoting your new one! Read our Best Practices for Launching and Promoting Your App article for next steps.
Questions? Chat with us or email support@socio.events.