About Webex

Webex Events is part of Webex, and we look forward to continuing to integrate more and more closely with Webex's flexible, inclusive, and secure platform. 🎉

Webex is a leading innovator in modern enterprise video communications, used by 85% of Fortune 500 companies. Webex provides video and audio meetings and webinars that include chat, polling via Slido, and a multitude of apps to enrich your interactions across mobile devices, desktops, telephones, and room systems.

Access Webex Events from Control Hub

If you're already a Webex customer, your Cisco partner can provision Webex Events for you through Control Hub. Read the Enable Webex Events for your Webex organization article for more information.

How Webex integrates with Webex Events

Two features

Webex Events provides two places to host a Webex Meeting or Webinar: the Live Stream feature, and in each Agenda session. If you're not sure which one is right for your event, this article will help you decide.

Two methods

Whether you choose a Live Stream feature or Agenda session for meeting/webinar access, there are two options you can use to integrate Webex with your Webex Events App:

  • Insert a Webex link - Inserting a link instantly launches the Webex Meeting or Webinar externally when attendees click the Live Stream feature or Join Live Stream button in an Agenda session. Where the attendees are directed depends on whether they're on a computer or a mobile device, and if they have Webex installed on their device. See the instructions below for details.

  • Stream Webex with RTMP - When you set up your Webex Meeting or Webinar with the Webex Events RTMP Player, attendees will see the meeting right inside your Event App without being redirected! Attendees simply click the Live Stream feature or Join Live Stream button in an Agenda session, and they'll see the stream right away. See the instructions below for details.

Insert a Webex link

Add the Live Stream feature or Agenda session to your event, and select Webex in the Streaming Provider drop-down. Enter the meeting or webinar URL, and save.

Two screenshots showing a Webex meeting link in the live stream section of an Edit Session modal and the Edit Live Stream modal.

⭐️ Keep in mind, Webex links can currently only open outside your Webex Events App or Community, so the 'Open in external browser' box can't be unchecked.

That's it! If you're using the Live Stream feature, attendees can click the feature at any time. If you're using an Agenda session, the Join Live Stream button will appear 15 minutes before the session's scheduled start time.

Stream Webex with RTMP

⭐ Keep in mind, Webex only allows live streaming via RTMP for paid plans.

RTMP setup

  1. Follow these instructions to enable live streaming for your Webex Site and users.

  2. Follow the instructions in this article to find the RTMP URL and Stream Key for your Live Stream feature or Agenda session.

  3. Once you have the RTMP URL and Stream Key for the Live Stream or Agenda session to which you'll be streaming Webex, follow these instructions from Webex to enter them into your meeting or webinar and start your live stream.

  4. The most important step is testing! 🧪 It's a simple way to avoid surprises, technical issues, and awkward silences on the day of your stream.

That's it! If you're using the Live Stream feature, attendees can click the feature at any time. If you're using an Agenda session, the Join Live Stream button will appear 15 minutes before the session's scheduled start time.

RTMP streaming best practices

When streaming a Webex Webinar to a Webex Events event, follow these best practices to give your webinar attendees the best possible experience.

  • Always select the Stage streaming layout so you can move people and content onto or off of the stage as needed. This ensures that attendees always see speakers and shared content in the largest space possible and without distractions.

    ⚠️ Caution! While you can select a different layout while streaming, attendees will only see the layout you selected during step 2 of this article.

  • When sharing your screen:

    • Share an application or window, not the entire screen. This prevents attendees from seeing desktop notifications on your computer.

    • When sharing audio, mute your microphone to prevent echo.

    • Never share from a Webex Device (Webex Board, Desk Pro, etc.).

Common questions

Can I use Webex's Slido polls, Q&A, Chat, and breakout rooms in Webex Events when streaming a meeting with RTMP?

Attendees can't interact with Webex features like polling, chat, breakout rooms, and Q&A when streaming a meeting with RTMP. However, you can still use the Q&A, Chat, and Polling features, or you can embed Slido into your Webex Events event using our Custom Tab feature.

When you create an Agenda session or Live Stream feature, you can turn on the Custom Tab option and then paste in a Slido link. This embeds Slido into the Event App so Web App attendees can interact with Slido without leaving the live stream!

Questions? Chat Us or Email support@socio.events

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