Internet Best Practices

Recommended internet speed for attendees, speakers, and venues and what works offline

Daniel Murphey avatar
Written by Daniel Murphey
Updated over a week ago

The world is connected like never before, and that makes events possible in exciting and more accessible ways — like hybrid events! Good internet connectivity ensures a smooth and inclusive experience for your remote attendees and speakers, so it's important to tell folks what internet speed they'll need and know what you need, too.

This article outlines the Webex Events App minimum and recommended network requirements for attendees, speakers, and venues.

Pro tip! 😎 To help attendees and speakers plan accordingly, consider copying the minimum and recommended speed information and pasting it into your pre-event communications.

📡 Remote attendee internet

The most internet-intensive aspect of any event is live streaming, video messaging, and Video Rooms. For attendees, we recommend:

  • Minimum - 5 Mbps upload and download

  • Recommended - 10 Mbps upload and download

🎤 Remote speaker internet

If you're using Webex Events Production Studio in your Event App, remote speakers should have the following internet speed available on the device they'll be streaming from:

  • Minimum - 10 Mbps upload and download

  • Recommended - 25 Mbps upload and download

🏨 On-site internet

Many event venues provide internet connectivity, though you may have to arrange connectivity some other way. There are several considerations for on-site venues, including event and session check-in connection, attendee internet access, and AV internet access.

Webex Events Onsite

Webex Events Onsite Check-In and Badge Printing requires an internet connection to set up your check-in iPads and any time you need to refresh attendee data.

  • Minimum: 5 Mbps upload and download

💡 Keep in mind, the routers included in Choose 2 Rent Onsite kits come with a 4G SIM card, so you don't have to arrange venue internet for Onsite check-in operation.


On-site attendees use the app to send messages, play the Game, post to the social Wall, and more. Attendees often search for WiFi to avoid using their cellular data cap. In general, we recommend the following for attendee WiFi:

  • Minimum - 5 Mbps upload and download per 100 participants

  • Recommended - 10 Mbps upload and download per 100 participants

AV streaming

If you're working with an Audio Visual (AV) company to produce video at your hybrid event, they may provide their own internet solution, and each one may have a specific speed requirement. Work with your AV company to determine their needs.

If your AV company is simply providing production hardware and services and streaming will be through Webex Events Production Studio, refer to the 'Remote speaker internet' guidelines previously mentioned.

If you haven't contracted with an AV company yet and you're ready to select a venue, ask the venue about their internet capabilities and pricing before you sign the contract. The following recommendations are based on customer feedback. Your exact needs may be lower or higher depending on the size of your event and the AV company you choose:

  • Minimum - 25 Mbps upload and download

  • Recommended - 50 Mbps upload and download

Now you know our recommendations for internet speed at your event. Next, read our article about how our products work offline.

Questions? Chat with us, email, or attend a Face to Face session.

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