We know it's important to gather attendee reactions so you can improve your event year after year. We offer options to help you gather this data, and Attendee Insights is one of them! After Web App users complete one of a set of actions, a prompt automatically appears asking them to rate their experience.

The Attendee Insights option is on by default for any Event App with the Web App activated.

For Web App users, a pop-up appears after they complete one of a set of actions in the Event App. Actions that activate the feedback pop-up include:

Attendees choose from five different responses and can leave a comment with their feedback. Responses are 'Love', 'Like', 'Neutral', 'Dislike', and 'Hate'.

After clicking 'Sent Feedback', a 'Thank you' message appears, and attendees can close the message and continue interacting with the Web App.

After attendees submit feedback, the Event App Metrics page shows daily, weekly, and monthly statistics. Click on each of the five feedback types for details on exactly who selected them.

If you want to deactivate Attendee Insights, here's how:

In the navigation bar under 'Event App', click Web App, then un-check the Prompt attendees for feedback box.

Click Save when you're done.

Now you know all about Attendee Insights! 🎉 If you want to supplement Attendee Insights or simply use a more complex feedback form, consider embedding a survey in your Event App.