On the Orders page, the following information on each order is available to review:

  • Order ID#
  • Buyer Name
  • Status
  • Quantity
  • Sale Amount
  • Promo Code
  • Order Date


Click the settings (⚙︎) icon on an order's row to take actions on their profile. The following actions are available:

  • Resend Order Confirmation
  • View Tickets
  • Refund
  • Cancel

Order Details

Click on an order's row to view the order details, including Purchaser Information, Order Detail, and Attendees attached to this order.

To edit the Purchaser Information, click the Edit link in the upper-left corner.

To view the Attendee Profile or Event App Profile, click the settings (⚙︎) icon next to their name under the Attendees section and select the desired option.

⭐️ Keep in mind, your registration must be integrated with an event in order to see these options.

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