Webex Events Registration offers two Promo Code options for providing special offers to your registrants — discount codes and access codes. Discount codes reduce the price of a ticket by a set dollar amount or percentage, and access codes reveal hidden tickets. Registrants simply enter their access or discount code, then click Apply.

Screenshot of a registration page. The Promo Code field is indicated.

This article provides instructions on creating and managing discount codes and access codes for Registration.

Contents

Create promo codes

First, open the Registration app, then click on the Registration Event you'd like to add Promo Codes to.

Screenshot showing the Registration page. The Registration product button and a registration event are indicated.

Once you're in the Registration Event, hover your cursor over the Promote drop-down and click Promo Codes. On the Promo Codes page, click the New Promo Code button and choose the Discount Code or Access Code option from the drop-down.

  • A Discount Code reduces the price of a ticket by a dollar amount or percentage.

  • Access codes reveal hidden tickets, which are invisible until a registrant enters its assigned access code. This is great for providing complimentary tickets, earlybird discounts, or special pricing for staff, VIPs, or press, to name a few.

⭐️ Keep in mind, registrants only apply one promo code per ticket type. For example, they can't apply an access code to reveal a ticket and use a Discount Code to reduce the price of that same ticket.

Create a discount code

In the modal that appears, enter the following information:

Screenshot of the Create Discount Code modal.
  • Enter the name of the Discount Code. Registrants enter this code to get a discount on the Registration page.

  • Use the Assign to field to select which Ticket(s) are eligible for the discount.

  • Enter the Discount amount and choose between a dollar amount and a percentage.

  • Enter a number in the Use Limit field to restrict the number of tickets this discount code can apply to. Leave this field blank if you don't want to limit discount code usage.

Click Save Changes when you're done.

Create an access code

In the modal that appears, enter the following information:

Screenshot of the Create Access Code modal.
  • Enter the name of the Access Code. Registrants enter this code on the Registration page to reveal the hidden ticket(s). Only registrants with the access code can see and order tickets assigned to it.

  • Use the Assign to field to select which Ticket(s) the code applies to. Tickets must be hidden before you can select them in the Assign to field.

    ⭐️ Keep in mind, you can't select tickets in the Assign to field unless those tickets are hidden. To learn more about managing and hiding tickets, check out our Create Tickets article.

  • Enter a number in the Use Limit field to restrict the number of times this access code can be used. Leave this field blank if you don't want to limit access code usage for ticket types assigned to the access code.

Manage promo codes

All the codes you've created will appear in the Promo Codes list. Each line item lists the Promo Code, Type, Use count, Status, and number of tickets each code Applies To. Click the Settings (⚙️) icon next to manage the promo code. Edit the code, Pause it temporarily, Delete it, or click Share Link to grab a shareable link.

Screenshot of the Promo Codes page. The settings menu next to a code is expanded.

Clicking Share Link opens a modal with a customized link to the registration page with the code already applied.

Screenshot of the Get Shareable Link modal.

Now you know how to make Promo Codes! It's time to start letting people know about those awesome discounts and access codes with some emails. 💰 🔑

Questions? Chat Us or Email support@socio.events

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