You'll feel like a pro app developer in no time with our easy, intuitive process for building your branded app! Don't forget to check out our article about avoiding app submission problems.

⭐️ Keep in mind, we recommend submitting the app six weeks before your event, so we can have the app ready one month before the event starts.

️⚠️ Caution, this only applies to Branded App customers. If you are not sure if you have a Branded App, please reach out to your Socio contact!

Create an App

Creating your new app has four main steps. From any page in the Socio Platform, click the Event App drop-down, and click My Apps. Then, click the Create App button.

Screenshot of the My Apps button on the Event App drop-down.

⭐️ Keep in mind, unlike your event settings, the app settings cannot be updated instantly after publishing your app. Updates will need to be sent to Apple for approval.

1) App Basics

Screenshot of the app basics page.

⭐️ Keep in mind, the Previews on the right of the App Basics page update in real-time - use it to make sure you like how everything looks! You can toggle between the Apple and Android previews by clicking the icons at the top of the Preview.

App Name

We recommend that the App Name be simple, memorable, easy to spell, and reflective of all events that will be "contained" in your app. This is the primary way attendees will find your app when searching in the app stores.

The App Name can be up to 30 characters long.

App Label

Think of the App Label like a subtitle. This is a very short description of what the app is or has to offer, so consider highlighting features or typical uses of your app that resonate with your audience.

The App Label can be up to 30 characters long and appears below your app’s name throughout the app stores.

Because Google will not allow the App Name and App Label to be exactly the same, you will have to enter different information in these fields- they can't match.

App Description

Provide an engaging App Description that lets potential users know why they'll love this event app, and how it will help them get the most out of their event. Highlight the features and functionality of your event app that will most appeal to your audience. The ideal description is a short, informative paragraph followed by a short list of main features. We also recommend including your company name, as this helps with Apple approval.

⭐️Keep in mind, the first sentence of your description is the most important.

❗️Warning, in order to prevent your App from being denied, we recommend you don't mention payment for your event, nor directly link ticket purchase websites in your description.

Home Screen Name

The Home Screen Name appears in two places: in a welcome message when a user first enters the app and as the label below the app's icon on the user's device. We recommend simply reusing the app or event name unless you feel it would be too long.

Screenshot of a branded App's login screen.

App Icon

The App Icon will be at the top of the app's page in the app store, and will be the icon used on your attendee's phones to access the app. Check out our recommended image dimensions here!

⭐️ Keep in mind, in the Apple app store, the corners are circled off as shown in the Preview, so we recommend centering the content of your icon.

2) App Branding

The App Branding section is where you bring your app design to life. Check out our Look Book for inspiration!

Screenshot of the Appearance and Splash Screen settings panels.

Theme Color

Screenshot of an app with the accent color indicated.

The Theme Color is used as an accent in your app, for the current tab and labels in the app. It's a great idea to match the Theme Color to your feature icons!

Splash Screens

Think of the Splash Screen like the loading screen for the app, that appears for a couple seconds whenever a user opens the app. Two Splash Screens are needed, as there are different sizes needed for different devices. Check out our recommended image dimensions here!

The Background Color is the color that borders the Splash Screen on devices with uncommon screen sizes. Most devices won't use the Background Color. The default is white, but we recommend choosing the main color or highlighting color used in your Splash Screen.

Sign Up And Log In Options

You can customize the Sign Up and Log In Options for your app, further tailoring your app user experience. By default, users will be able to sign up using a social account (Facebook, Google, or LinkedIn) or their email. Phone users will also have the option to sign in with their Apple account.

App Screenshots

Because Apple and Google have their own specific guidelines for App display images, we take care of providing three screenshots for you:

  • Amy Adisa's user profile

  • Main app screen with feature icons

  • Splash screen

We use standard screenshots for this; if you have any questions about it, reach out to us!

Screenshot of a branded app's page within the Apple App Store.

3) Configurations

This step may take some time, and it's important to work through it carefully. Before you proceed, we strongly recommend that you read this article to understand everything involved in getting an Apple Developer Account.

Enroll in the Apple Developer Program

This step is completed outside of the Socio platform. Follow the steps in the Learn More link if you need instructions. If you've already done this before, great! Go ahead to the next step when you've got your Apple Developer account set up and ready.

Screenshot of the

Developer Team Details

Now it's time to fill in all the information from your Apple Developer Account. Follow the instructions on this page if you're not sure where to find the information.

Screenshot of the Developer Team Details step.

Grant Socio Access

Once again, this process is completed outside of Socio. After you've granted Socio access on your Apple Developer account, click the refresh icon next to the Not Connected indicator to refresh.

Screenshot of the

4) Review and Submit the App

⭐️ Keep in mind, after you submit your app, you won't be able to access your linked event/community for 3-4 days while our team prepares it for final app store approval. You can access the event/community again when the app's status has changed to "Waiting for App Store Approval".

Review how your app will look to attendees. Make sure you like the way it looks and make any changes now, before you submit! When you're ready, click the Submit App button.

Screenshot of the Review page.

A modal will appear asking you to link the App to an existing Event. If you haven't already made an Event, click the Create Event button to get started. If you have created your event, use the dropdown to select it, and click Next.

⭐️ Keep in mind, we highly recommend that you publish your event before you submit your app, but the event doesn't need to be completely finished.

Screenshot of the Publish modal just described.

Finally, select the Team under which the App will be published, and click Publish App.

Congratulations! ✨🎉 You've just submitted your app. Our engineers will review it, and let you know if anything else is needed from you throughout the process.

As you wait for the app to be approved through the App Store, you can continue to work on your event! Unlike the app build, you can edit your event at any time and the updates will be made to the app immediately. 👍

If you need to make changes to your app after it's been published, check this out.

Questions? Chat Us or Email [email protected]

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