The Socio Lead Retrieval app is the most seamless way for your sponsors and exhibitors to capture leads with enriched data—all by scanning attendees' QR codes. While exhibitors can add leads manually, scanning QR codes allows them to focus on engaging and qualifying the lead. The QR codes are usually scanned from printed name badges, but they can also be scanned from the app directly. Learn more below! 👇

QR Codes inside Event App

Once you activate Lead Retrieval for an event, a QR Code feature will be added for each attendee. An attendee can simply tap this feature to view their personal QR Code and allow an exhibitor to scan it.

QR Codes on Printed Badges

Alternatively, you can also print the QR Codes for your attendees. Start from the Lead Retrieval section of the Platform and follow the steps below to export your QR Codes. 

Lead Retrieval → Your Event → QR Codes → Download QR Codes

Important: Before printing badges, you must upload all of your attendees via the Users & Groups in the My Events of Event Apps. We also recommend you use "Invite Only" as your Privacy Setting. 

QR Codes on the User's Profile

To view and download an individual user's QR code in the Socio Platform, navigate to the Users & Groups page. There are three options for opening the QR Code from here.

Click the Settings (gear ⚙️) icon and click Show QR Code.

Or, click the user's row, and on their personal profile, click the Show QR Code button. Finally, you can also click the Settings (gear ⚙️) icon on this page and click Show QR Code.

The user's personal QR code opens. Click Download as PNG to download a high-quality image of the individual QR code.

Pro Tip! 😎   

  • The External ID user field allows you to identify users in our system with your preferred unique identifier from a system outside of Socio, usually a third party or proprietary system. When this optional field is not used, the Socio Platform assigns a User ID.


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