Knowing how and when attendees check in to your event helps identify peak hours, points of confusion, and patterns to fine-tune the check-in experience for current and future events. Session Check-in metrics and reports let you gauge Session attendance and engagement and award Continuing Education Credits.

The Onsite Metrics page gives detailed counts, percentages, and comparisons for attendee Event Check-in progress, including the number and percentage of registered attendees checked in, badge reprint totals, and printer usage information. Six downloadable reports give even more information about Event Check-in and access to Session Check-in metrics.

To access the metrics, simply click Metrics under 'Onsite' in your Event navigation bar.

The Metrics page is the perfect place to find a quick, comprehensive snapshot of Event Check-in activity both during and after check-in. We know metrics can be difficult to decipher, so we've made them as clear and easy to use as possible.

To access Session Check-in metrics, read the 'Export reports' section of this article.
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Use the filter drop-downs at the top of the page to show data only for specific exclusive groups, check-in types, or printer locations for specific dates or date ranges.
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This chart shows total unique check-ins and the exclusive groups or badges with the most check-ins over time. When your Event has more than six groups or badges, the chart shows the top five, and the rest are grouped under 'Other'. Click the icons in the top right corner to switch between the line graph view and area graph view, and use the '15 min', 'Hourly', or 'Daily' toggles to drill down even further.

This chart shows the number of attendees checked in and not checked in by exclusive groups or badges. When your Event has more than ten groups or badges, the chart shows the nine with the most check-ins, and the rest are grouped under 'Other'.

This chart shows the number of badges printed at each printer location, including reprints, grouped by exclusive groups or badges. When your Event has more than seven groups or badges, the chart shows the top six and the rest are grouped under 'Other'.

This chart shows the number and percentage of attendees who checked in by searching their name or scanning a QR code.

This chart shows the total number of badge reprints with reprints by exclusive groups or badges. When your Event has more than seven groups or badges, the chart shows the six with the most reprints, and the rest are grouped under 'Other'.

This chart shows each exclusive group's associated badge and the counts for registered, checked-in, not checked-in, reprints, and check-ins per printer location. Click a column heading to sort the table by that column.

There are six downloadable Onsite metrics reports to help you get down and nerdy with the data in your favorite spreadsheet program. 🤓 📈

Simply click the Export Report button and choose from one of the following options.

This report shows each attendee's personal contact, ticket, ID, QR code, and check-in information. If you included questions from your registration forms on the check-in page, these appear in separate columns. Here are the exact fields:

This report shows the number of attendees per exclusive group and how many have checked in by number and percentage. Here are the exact fields:

This report includes the same information as the Attendee Summary section on the Metrics page. The final columns in the report show the Location for each printer as entered on the check-in iPads.

This report shows Session Check-in details for each Session in your Event, including first and last check-in and check-out times and total counts. Here are the exact fields:

If you're awarding Continuing Education Credits based on Session Check-in data, this export is for you! Select this option to download a zipped folder containing one .xlsx file for each Session in your Event that has Session Check-in activated. Each file contains the following information for each attendee who checked in to the Session:

This report contains all check-in information from every Session in your Event that has Session Check-in activated. The file contains the following information for each attendee who checked in to any Session:

Want to share these metrics with clients or stakeholders (or simply brag to a friend)? Click the Get Shareable Link button in the upper-right corner of the Onsite Metrics page! Anyone with the link can access the Metrics page — no login required. 🔓

Now you know all about using Onsite metrics! Want even more metrics? Read our Event Registration Metrics article.