All Collections
Getting Started
Enable Webex Events (formerly Socio) for your Webex organization
Enable Webex Events (formerly Socio) for your Webex organization

Instructions for Webex organization administrators

Daniel Murphey avatar
Written by Daniel Murphey
Updated over a week ago

If you're a Webex customer with a Webex organization, you may also have access to Webex Events (formerly Socio) services through Control Hub. This article shows you how to gain access to, manage, and start using the Webex Events platform.

Getting started

To get started, your Cisco partner must use the Cisco Commerce Workspace app and then Partner Hub to create your organization and give you an administrator account (full administrator). If you're not sure who your Control Hub admin is, start a chat with our support team, and we can help.

Once your Cisco partner has set up your account, you'll receive an email notifying you that the services are ready to be provisioned. Click the Set up your service button in the email and fill out the form.

Now you're ready to manage Webex Events permissions and start using the Webex Events platform.

Check Webex Events subscription status

First, make sure Webex Events appears in your Subscriptions list. Sign in to Control Hub at https://admin.webex.com, go to the Account tab, then click the Subscriptions tab. On the License Summary tab under Events, you'll find 'Webex Events'.

💡 Keep in mind, if this entry isn't in your account after ordering Webex Events, log out of Control Hub, then log back in.

Account page in Control Hub, showing a subscription for Webex Events (formerly Webex Events)

Manage Webex Events permissions in Control Hub

💡 Keep in mind, if you only want people to collaborate with you in Webex Events, invite them via the Webex Events platform instead of Control Hub.

As a Webex Events administrator, you have access to all the products and features the Webex Events platform has to offer, and you can grant access to others in your Webex organization.

To assign the Webex Events admin role to one or more users in your organization, follow the instructions in the Assign organization account roles in Control Hub article. You can assign the Webex Events administrator role to an unlimited number of people.

Launch the Webex Events platform from Control Hub

Sign in to Control Hub, go to the Events page, and click Launch Webex Events portal.

💡 Keep in mind, the launch button is inactive if you don't have the Webex Events administrator role.

The Events tab in Control Hub with the Launch Webex Events portal button indicated.

The Webex Events platform login page opens in a new browser tab with your email address pre-filled. The first time you log in, you must accept Webex Events security permissions so you can log in using your Webex account.

Next steps

Ready to build something great in the Webex Events platform? Start with these resources!

  • Welcome to the Webex Events Platform - A brief introduction to using the Webex Events platform — your hub for setting up and managing everything related to Webex Events. The Webex Events knowledge base you're reading right now has a wealth of always up-to-date information about every single thing you can do with Webex Events.

  • Webex Events Features and Functionality Learning Plan on Webex Events Academy - The Webex Events Features and Functionality Learning Plan includes an introductory course for each product in the Webex Events suite. After achieving the certificate at the end of the learning plan, the learner will become a Webex Events power user, be able to describe each product's functionality and benefits, and know where to go for more information.

  • If you only want people to collaborate with you in Webex Events, read our Webex Events Team and Credit Management for Webex Suite Users article for details on managing Webex Events team members.

Questions? Chat with us, email support@socio.events, or attend a Face to Face session.

Did this answer your question?