Join a Web App or Studio from a Webex Device

Add a Webex App for the Web App or Studio to join from a Webex Board, Desk Pro, or Desk Mini

Daniel Murphey avatar
Written by Daniel Murphey
Updated over a week ago

Webex Devices don't include a traditional browser, so the usual methods of joining the Web App or a Webex Events Production Studio won't work on a Webex Board, Desk Pro, or Desk Mini. The good news? There's a workaround! Simply add the Webex Events Web App and Studio links as Webex Device web apps via the Webex Control Hub or UI Extensions Editor. Then, launch them from your Webex Device.

The steps described in this article are a workaround, and some features may not behave as expected.

💡 Keep in mind, this article assumes you've already created a Live Stream feature or Session. If you need more information, refer to our Live Stream feature guide or Sessions guide for instructions on setting up these features.

Copy the links

Using a Mac or PC, log in to https://platform.socio.events/ and navigate to your Event.

Copy the Webex Events Web App link

In your Event navigation bar under 'Event App' (or 'Community' in a Community), click Web App. On the Web App page, click the Copy button next to the shareable link. It's that easy!

Screenshot showing the steps just described.

Now that you've copied the URL, it's time to create your new Webex web app.

Copy the Webex Events Production Studio speaker link

⚠️ Caution! Because the Webex Events Production Studio isn't optimized for Webex Devices, we strongly recommend testing the Studio experience on your Webex Device before the live stream. We don't recommend using the Launch Studio link.

Follow the instructions in our Getting Started with Webex Events Production Studio article to copy the speaker link.

Screenshot showing the speaker URL's Copy button.

Now that you've copied the URL, it's time to create your new Webex web app.

Create the Webex web app

Follow the instructions to create your Webex web app on either the Control Hub or UI Extensions Editor tabs. After you've created the web app, follow the instructions in the article's Settings Menu tab to add it to your Webex Device's home screen.

Join the Webex Events Web App or Studio

After you add the Webex web app to your home screen, joining the Web App or Studio is as simple as tapping the app and logging in.

💡 Keep in mind, if you're joining the Web App or Studio from a secured network, be sure to ask your IT administrator to add exceptions for the appropriate links so you can use the Web App and Studio. Refer to our allowlist article for a complete list of allowlist URLs.

Webex Events Web App

After launching the Webex Events Web App on your Webex device, simply log in, enter the Event Code (if necessary), and you're in!

Screenshot showing the Web App login page.

Webex Events Production Studio

After launching the Webex Events Production Studio on your Webex device, simply enter your name, allow mic and camera access, update your profile image, and tap Enter Studio.

Screenshot of the Webex Events Production Studio "greenroom".

Now you know how to join a Webex Events Web App or Studio from your Webex Device!

Questions? Chat Us or Email support@socio.events

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