Webex Devices don't include a traditional browser, so the usual methods of joining the Web App or a Webex Events Production Studio won't work on a Webex Board, Desk Pro, or Desk Mini. The good news? There's a workaround! You can easily add the Webex Events Web App and Studio links as Webex Device web apps via the Webex Control Hub or UI Extensions Editor. Then, you can launch them from your Webex Device.

⭐️ Keep in mind, this article assumes you've already created a Live Stream feature and/or Agenda session. If you need more information, see our Live Stream feature guide or Agenda feature guide for instructions on setting up these features.

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⭐️ Keep in mind, the steps described in this article are a workaround, and some features may not behave as expected.

Copy the links

Using a Mac or PC, log in to https://platform.socio.events/ and click on your event.

Copy the Webex Events Web App link

In your Event navigation bar under 'Event App' (or 'Community' in a Community), click Web App. On the Web App page, click the Copy button next to the shareable link. It's that easy!

Screenshot showing the steps just described.

Now that you've copied the URL, you can create your new Webex web app.

Copy the Webex Events Productio Studio speaker link

⚠️ Caution! Because the Webex Events Production Studio isn't optimized for Webex Devices, we strongly recommend testing the studio experience on your Webex Device before the live stream. We don't recommend using the Launch Studio link.

Follow the instructions in our Getting Started with Webex Events Production Studio article to copy the speaker link.

Screenshot of a Live Stream settings modal. The Invite Speakers link's copy button is indicated.

Now that you've copied the URL, you can create your new Webex web app.

Create the Webex web app

Follow the instructions on either the Control Hub or UI Extensions Editor tabs in this help.webex.com article to create your Webex web app.

After you've created the web app, follow the instructions in the article's Settings tab to add it to your Webex Device's home screen.

Join the Webex Events Web App or Studio

After you add the Webex web app to your home screen, joining the Web App or Studio is as simple as tapping the app and logging in.

⭐️ Keep in mind, if you're joining the Web App or Studio from a secured network, be sure to have your IT administrator add exceptions for the appropriate links so you can use the Web App and Studio. See our allowlist article for a complete list of allowlist URLs.

  • Webex Events Web App - After launching the Webex Events Web App on your Webex device, simply log in, enter the Event Code (if necessary), and you're in!

    Screenshot showing the Web App login page.
  • Webex Events Production Studio - After launching the Webex Events Production Studio on your Webex device, simply enter your name, allow mic and camera access, update your profile image, and tap Enter Studio.

    Screenshot of the Webex Events Production Studio

Now you know how to join a Webex Events Web App or Studio from your Webex Device!

Questions? Chat Us or Email support@socio.events

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