A Branded Event App lets you brand every aspect of the app to your organization and event. If your organization uses a SAML 2.0 Single Sign-On (SSO) solution, you can even customize how your attendees log into the app! The SSO option makes user login and account management faster and easier by letting users log in with an existing account that's already managed by your organization.

This article acts as an initial resource and reference for IT personnel responsible for managing SSO.

⭐️ Keep in mind, if the SSO option is selected, you can still enable other login options (Email, Google, Facebook, etc.). Plan carefully and communicate with attendees clearly when allowing multiple sign-up and login options with SSO.

Before you begin...

⚠️ Caution! If you're using SSO, you must submit your app for approval no less than 28 days before the date of your first event. This allows time for our team to configure SSO and submit the app for App Store approval.

Before SSO can be implemented, the following steps should be completed in the Socio Platform. Click the links in each step for detailed instructions on completing them. 🔍

  1. Complete all steps for setting up your Apple Developer Account and inviting Socio.

  2. Create your Branded App and select toggle on Single Sign-On (SSO) in the App Branding step.

  3. Click the Edit link. In the modal that appears, upload a Button Image and enter the Button Text that will appear on the SSO sign-in button.

    Screenshot of the Manage SSO modal.
  4. Now, enter the contact information for the primary IT person responsible for managing SSO for your organization. Our App Engineers will need to contact this person to coordinate SSO implementation. Click Save Changes.

  5. Review and publish your Branded App.

From here, our engineers will review the app and let you know if anything else is needed from you throughout the process. At this time, we'll reach out to the IT contact you specified in Step 2b above.

IT setup process

First, we'll create an entity on the Google Cloud Platform and provide you with:

  • Authorization callback URL

  • Entity ID

If your SSO service requires a metadata file, we can provide one at your request. You must then supply us with a metadata file from your service.

Through your preferred vendor (Microsoft ADFS, Okta, One Login or any provider that supports SAML 2.0), identify us as a Service, and provide us with the following:

  • X.509 Certificate

  • Issuer URL

  • SAML 2.0 Endpoint URL

  • A valid testing account from your identity provider so Apple can test and verify your app before publishing

Once we've received these and the Branded App has been approved by Apple and Google, the app will be available on App Store and Google Play Store.

We strongly recommend thorough testing after the app is published to make sure SSO is working as expected.

FAQ

Does Socio support both IdP (Identity Provider) and SP (Service Provider) initiated login?

We only support SP initiated login.

What protocol do you follow?

We use SAML 2.0.

Can I keep someone out of the app without removing them from my SSO?

Yes, you can! Simply follow these instructions.

Questions? Chat Us or Email support@socio.events

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