Providing live stream recordings to your attendees within your Socio event is a very simple process! Follow the three easy steps in this article, and you'll have those recordings ready in no time. 📺

⭐️ Keep in mind, the recording section of an Agenda session is only available for Virtual and Hybrid type events. If your event is an In-Person type event, consider using the Custom List feature to host your recordings as described below.


Step 1: Download the recording

If you're using Socio Streaming, simply download the MP4 recording from Restream. In the Studio, click the Download recordings button next to the Go Live button and choose either Full video or Full audio. If you went live in the studio multiple times, recordings are listed by date and time from most recent to least recent.

Screenshot of the Socio Streaming studio with the Download Recordings modal open.

⭐ Keep in mind, if you went live multiple times in a single Socio Streaming studio, use video editing software to splice the separate recordings into one video file.

If you're not using Socio Streaming, reference the documentation for your chosen provider to find out where to download the recording.

Step 2: Upload the recording to Video Center

From the Manage page of your Socio Event or Communtity, click the Video Center tab, then click New Item.

Screenshot of the New Item button in the Video Center tab.

In the modal that appears, enter a File Title that clearly identifies the video. This way, you'll easily find it once you're ready to add it to an Agenda session or Live Stream feature. Next, click the Browse button to select the video file you want to upload from your computer.

Screenshot of the Upload File modal.

⭐️ Keep in mind, all uploaded video files are converted to MP4 format. Uploading files already in MP4 format saves time.

Once you've selected the video, click Upload, and the modal will close. While a video is uploading, you can queue more files for upload. The Status column shows whether the video is Queued, Uploading/Converting, or Complete. Once the Status is Complete, you can show the recording to attendees using one of the methods outlined in the next step of this article.

Screenshot of the Video Center page. Two videos have been uploaded.

Step 3: Add the recording to a session, Live Stream feature, or 'Recording' feature

There are several different ways to add recordings for attendee viewing, and the one you choose may depend on which feature you used for the live stream or your personal preference.

Add a recording to an Agenda session

If you ran your live stream in an Agenda session, you can add the recording link to the session. Simply edit the session, scroll down to the Live Stream section, select Socio Video on Demand from the list, and select the video you uploaded to Video Center.

Screenshot of the Recording section of the Agenda session creation modal.

Click Save Changes to finish.

Fifteen minutes after the session's end time, attendees will see the View Recording button under the session title.

Screenshot o the View Recording button for an agenda session on the Web App.

The button takes attendees to the session's page, and the video will automatically start playing. Attendees can pause the video, use the playback slider to scan forward or backward in the recording, and adjust volume.

Add a recording to a Live Stream feature

If you ran your live stream in a Live Stream feature, simply edit the feature, click the Live Stream drop-down, and change the provider to Socio Video on Demand. Use the Video File drop-down to select the video you uploaded to Video Center. Click Save Changes when you're done.

Screenshot of the Edit Live Stream modal. Socio Video on Demand is selected.

If you'd like, edit the feature's settings and add "Recording" to the name.

⚠️ Caution! Changing the Live Stream provider from Socio Streaming to something else will cause you to lose access to the studio. Make sure you've downloaded all recordings from the studio before you change the provider.

Once you've added the recording, attendees can click on the Live Stream feature to view the recording. They can pause the video, use the playback slider to scan forward or backward in the recording, and adjust volume.

Screenshot of Live Stream feature recording on the Web App.

Add a Recordings feature (Custom List feature)

If you want to show recordings for all sessions in one place, use the Custom List feature! This is a very user-friendly way to provide multiple recordings to your attendees since recordings are gathered together in one place.

⭐ Keep in mind, if your event had only one live stream, add it to a Live Stream feature as described above.

To add a recordings feature, add a Custom List feature, rename it as "Recordings", and set it to Grid View. See the Custom List feature guide for complete instructions on how to do this.

Screenshot of Custom List Settings, renamed

Edit the feature and click New Item. In the modal that appears, enter the session title as the Name, then select a 'play' or 'video' type icon.

Screenshot of the New Item modal.

Scroll down and set the Booth Size to Small. Click the Content Provider drop-down and select Socio Video on Demand from the list.

Screenshot of the New Item modal. Booth size has been set to small, and Socio Video on Demand is selected.

Select the video you uploaded to Video Center. Click Save Changes when you're done.

On the Event App, the feature displays recording titles and descriptions, and attendees click Visit on the recording they want to watch.

Screenshot of the Custom List feature in Grid View on the Web App.

When Web App attendees click a recording, the video appears in the middle of the screen, and they click to play it.

Screenshot of a video on demand recording playing.

On the mobile app, attendees tap Video to view the recording. The video opens in their device's default web browser.

Screenshots of the Video button and the full screen recording playing on the Mobile App.

Now you know all about adding live stream recordings to your Socio event!

Pro tips! 😎

  • Make sure you have a good internet connection when you download the recording and when you upload it to the Video Center. This ensures you get the recording out to your attendees as quickly as possible.

  • If you upload the recording to an Agenda session, Web App users can click away from the recording and keep watching it in the lower right corner of the screen while they interact with your event.

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