Up to 10 people can be in the Studio and on screen at a time. This total isn't affected when someone shares their screen, even though the screen share appears as if it were an additional speaker. Anyone with the link can join and no login of any kind is required.

If you expect more than 10 people to join the streaming Studio, you may choose to have a "waiting room" in another meeting tool, or use another streaming tool with the Webex Events RTMP Player.

If there are already 10 people in the Studio and an 11th person tries to join, the host(s) will get a notification in the Studio that someone tried to join, but there was no space for them.

The speaker also gets a message notifying them that the Studio is full, and they can click the Retry button to try to join again.

If you want to let a new speaker into the Studio, someone else must leave the Studio, or you can remove someone. To remove someone, simply click the three dots next to their video preview and click Remove Guest.

You can invite the person to your event team in the Webex Events platform. Once they join your team, they can edit the Agenda session or Live Stream feature and click the Enter Studio button to control all of the live stream's back-end features.

Yes! You can click Go Live multiple times in a single Studio to try it out. If attendees are already using the Event App, we recommend making a hidden test stream instead of using an official Agenda session or live stream.

If you click 'Go Live' and then everyone leaves the Studio, the stream will auto-close after 5 minutes. If this happens, you can still click 'Go Live' again. 👍

There's no limit to how many live streams you can run at once. We recommend using Agenda sessions when multiple streams happen at the same time. You should also carefully coordinate speakers, moderators, captioners, etc.

Yes. Production Studio by Restream's default streaming quality is 1080p, however you can click the Settings (⚙️) icon in the Studio to select 720p. A lower streaming quality can help ensure a consistent and inclusive experience for speakers and attendees alike across all devices, locations, and connection speeds.

With Production Studio by Restream, no. With the Webex Events RTMP player, yes!

There isn't a way to read Q&A answers from within the Studio. If you ask attendees to use chat instead, those messages will appear in the Chat tab on the right side of the Studio.

Speakers can't interact with stream chat unless they join the stream as an attendee in the web experience or Mobile App.

To remove chat messages from a live stream, block the user who posted the message. We only recommend this under severe circumstances because it completely removes the attendee from your Event App or Community.

Yes! If your slides don't have video, audio, or animations, we recommend using Restream's Presentations feature under Add Source.

If your slides do have video, audio, or animations, we recommend opening the Google Slides presentation in the Chrome browser and using Restream's Share Screen feature. Share only the presentation tab, and check the Share tab audio box before you click Share.

Import your presentation into Google Slides and double-check the formatting. Open the presentation in a separate browser tab. In Google Slides, click the arrow next to Present and select Presenter View.

When the Presenter View window opens, decrease the size of both browser windows and position the Restream Studio and your slides side-by-side. When it's time to share your screen, share only the Google Slides browser tab, not your whole screen or the Presenter View window. Proceed through the presentation as you normally would — you'll have access to your speaker notes and the run time clock as you go!

Yes, if you use Webex Events Streaming or the Webex Events RTMP player! Our robust Metrics and Video Analytics report downloads have all the click and view data you need.

If you need this information to award Continuing Education credits, refer to our Continuing Education Credits and Webex Events article for more details. For a complete overview of the Video Analytics report, refer to our Event App and Community Metrics article.

When sharing shorter videos or pre-recorded content, we recommend using the Video Clips feature to upload MP4, FLV, MOV, TS, WEBM, or GIF files that are 2 GB or less and 1 hour or less in length. These should be intro, outro or sponsor videos, or video overlays.

If pre-recorded videos are from 1 to 20 hours long, use either the Video storage feature or the Local video feature to show a video file. You can also explore other broadcasting software if needed.

Yes! Simply use the Video Storage or Local Video features. Click the Add source (+) button in the Studio and select the option you want.

Each host in the Studio can "queue up" one video at a time, and only one video from any source can be active in the stream at once. If a host adds a second video, it will replace the first. Learn more about using Video Clips, Video Storage, and Local Video.

Nope! When you upload something to one Studio, it's instantly available in all the others.

You can create graphics in nearly any photo editing program. If you'd rather have someone else do this for you, consider using StreamerTemplates, which offers a large selection of free and paid templates.

Primary and secondary text both can have a maximum of 120 characters.

Yes! In addition to our own free Webex Events Closed Captions & Translations solution, we also support several third-party caption and translation providers. Our Third-party Captions & Webex Events Live Streaming article has more information about each option.

Yes! However, the recording has a 20 hour limit. If your stream will run for longer than 20 hours, consider recording with a different platform through the RTMP player.

It's not possible to turn off automatic recording. If you're working with sponsors or speakers who are concerned about privacy, consider using the RTMP player with an alternative streaming service.

Recordings are usually available within 1 minute of the stream ending.

After you click End Stream, a progress bar appears above the stream preview.

When the recordings are ready, the progress bar becomes the 'Download recordings' button. When you click the button, a modal appears with 'Full Video' MP4 format and 'Full Audio' M4A format download options for each interval between when you clicked 'Go Live' and 'End Stream'.

Each recording is available for 30 days after you click 'End Stream'. After 30 days, recordings are deleted permanently. Be sure to download recordings right after clicking 'End Stream' if you want to post the recordings.

No. Users may only join via the web or mobile versions of the Event App.

We recommend a wired ethernet connection for both speakers and attendees for the best experience.

We recommend an upload speed of at least 10 Mbps.

According to Restream, those who are watching the stream need a minimum of 10Mbps upload/download speed to watch a stream. They may still experience varying stream quality due to network latency, WiFi saturation, hardware limitations, and running multiple programs at once, to name a few.

We recommend the latest version of Google Chrome for the best experience.

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If you’re on iOS 13 or higher, follow these steps: