Webex Events Streaming is a combination broadcasting studio and player that runs on Restream. This article shows how to enable Webex Events Streaming and gives an overview of all the awesome tools at your disposal to successfully produce a professional quality live stream. To learn more about Webex Events Streaming and if it's right for your event, read our Introduction to Webex Events Streaming article.
⭐️ Keep in mind, Webex Events Streaming is an additional cost add-on feature. Reach out to your Webex Events contact for pricing.
Enable Webex Events Streaming
First, add a Live Stream feature or enable live streaming for an Agenda session and select Webex Events Streaming by Restream from the 'Live Stream' drop-down. For Agenda sessions, you must first expand the Live Stream section and toggle 'Enable Live Stream' to Yes.
The first time you add Webex Events Streaming for a Live Stream feature or Agenda session, a modal appears with a prompt to confirm using a Webex Events Streaming credit. A single credit is good for an entire event, whether you have one live stream or a hundred! Click Activate to continue.
⭐️ Keep in mind, if the button in the bottom right corner of the modal says 'Purchase' instead of 'Activate', you can click Manage Teams to see the credits assigned to each team you're a part of. If necessary, use this process to transfer credits between teams. You can also click Purchase to start a chat with our support team and add credits.
Remember to click Save when you're done making changes. 💾
Inviting your speakers is super easy! Simply edit the Live Stream feature or Agenda session you made, find the 'Invite Speakers' link below the 'Launch Studio' button, and click Copy. Now, share it with your speakers and presenters to give them login-free access to join the stream. We highly recommend sharing the Webex Events Streaming Speaker Instructions article with them as well.
⚠️ Caution! If you're using Webex Events Closed Captions & Translations, the Invite Speakers URL changes any time you enable/disable closed captions, or when you change the provider to/from Webex Events Closed Captions & Translations. Send speakers the most up-to-date link after making changes. Refer to our Webex Events Closed Captions & Translations article for more information.
⭐️ Keep in mind, you can have 10 people in the studio at a time. Anyone with the link can join and no login of any kind is required. If you have more than 10 people joining your stream, you may choose to have a "waiting room" in another meeting tool, or use another streaming studio with the Webex Events RTMP Player.
Launch the Studio
In the same Edit modal where you copied the Speaker link, click Launch Studio to open the live streaming studio in a new tab. This is where the behind-the-scenes magic happens! Before you're fully in the studio, use the 'Ready to join' screen to enter your name and check your audio and video. Click Join Stream when you're ready.
⚠️ Caution! The Launch Studio button is only for you as the admin/moderator, and you shouldn't share it with other speakers. The 'Launch Studio' link changes every 24 hours to keep your studio secure. Give speakers the link we mentioned in the section above, or have them log in to the Webex Events Platform and click the Launch Studio button if you want them to be able to control the views, banners, etc. 👆
Now, let's take a tour of the studio. Be sure to give yourself and your speakers plenty of time to play around and get familiar with the studio before you go live.
Each numbered section below corresponds to the numbers in this image:
1. Speaker and content cards
You and the other people in the studio appear here, along with any shared screens, local or cloud video files, and presentations people have added to the studio. Depending on the type of card, you can take several actions.
⭐️ Keep in mind, videos uploaded to the Video Clips section don't appear as content cards.
Click the three-dot menu to edit your name or the name of a guest, video, or presentation as they appear to attendees. You can also adjust your video settings, change the avatar people see when your video is muted, and remove guests from the studio.
The 'Network connection' indicator shows each host's and guest's internet strength.
Click the sound icon to mute a guest or video. Use the volume slider to control guest and video volume in the stream.
Use the 'Loop' button to make a local video automatically start over from the beginning when it ends.
Click the 'Maximize' button to show the speaker or content over all other inputs on the stage. Click it again to resume showing other content.
Show speakers and content to your audience with the 'Add to/Remove from stage' toggle.
Jump to a specific place in a video with the scan slider.
Play or pause videos.
Control slides added to the studio using the Presentation source type.
2. Stream preview
This is your live stream as viewers see it in the Web App or Mobile App.
3. View options
These options control how speakers and content are arranged in the live stream. Drag and drop items in the Stream preview to organize them so the right content always has pride of place. 🌈
Contain shows each presenter and source with some space between them. This is great when you want to show a background with sponsor content, highlight chats, or show captions.
Cover is perfect when the speakers are the only focus and you don't need to show background content or non-person sources.
Half Screen is a combination of the Contain and Cover layouts. The main speaker or source takes up half of the stream, and anyone else shows up on the left in a smaller frame.
Picture-in-Picture, Cinema, and Thumbnails are great when speakers are sharing content and discussing it, whether it's their screen, a video, an image, or something else! The content they're discussing can take center stage while the speakers appear in small frames either below the content, or to the side.
4. Mic, camera, sources, and settings
Mute or unmute your mic and camera.
Share your screen using your browser's screen share functionality. A shared screen appears as a content card.
Copy the studio guest link to invite speakers.
'Add Source' gets its very own section below. 🏆
Click the Settings (⚙️) icon to adjust your Video input, Audio input, and Audio output devices. There are also some additional stream settings under General, and you can set a solid or virtual background on the Virtual Background tab.
⭐️ Keep in mind, the 'Live Stream Quality' and 'Video resolution' settings don't affect the stream for attendees.
5. Add Source
The 'Add Source' (➕) menu has six options. Refer to the Speaker and content cards section of this article for details on how to control each option after you add it to the studio.
Extra Camera lets you select a secondary camera connected to your computer. This could be useful for showing yourself from multiple angles, or showing someone else in the room with you.
⭐️ Keep in mind, adding an extra camera doesn't add a secondary audio input.
Presentations lets you add up to 24 PDF, key, pptx, or docx files from your computer, or click Drive to select a file from your Google Drive account. Once the presentation uploads, click it to add it to the studio. Your studio guests can also add presentations and control the slides. Only you can click the toggle to add presentations into the live stream, however.
⭐️ Keep in mind, Restream doesn't support video, audio, or animations in presentations, and only the first 500 slides in a presentation will be loaded.
Video storage lets you select a video file from your computer, or click the Descript, Google Drive, or Dropbox buttons and paste a public link to a video hosted on one of those sites. Whichever option you choose, the file will take some time to import and process, so add videos well before the live stream starts.
Local video lets you select a video file stored on your computer. Once the file processes, select it to add it to the studio. Remember that local video is the only type of video you can loop.
RTMP Source lets you bring a single RTMP stream from a third-party tool like Webex or OBS into the studio so you can take advantage of all the layout and branding opportunities Restream offers. This also lets you stream from a combination of on-site and off-site locations using the Restream studio.
⚠️ Caution! This is an advanced use case that requires you to configure and operate an additional third-party tool. Read Restream's RTMP Source guide for setup instructions and required encoding settings.
⭐️ Keep in mind, RTMP Source shouldn't be confused with the Webex Events RTMP Player.
Background music lets you choose from Restream's list of music tracks.
Before we continue, let's talk about the benefits of each type of pre-recorded video you can use in the Restream studio. Including Video Clips, which we'll cover later, Restream provides three options for sharing pre-recorded video in your stream. Here's a breakdown of the benefits and limitations of each:
⭐️ Keep in mind, when sharing Local video, your internet speed may affect the quality of the video in the stream. We recommend using Video storage or Video clips for the best results. Follow Restream's video and audio guidelines for the best recording and encoding settings.
6. Private chat
Expand this chat panel to send messages only visible to people in the studio. You can message everyone or specific speakers.
7. Brand selector
If you have a lot of custom content to upload and you won't use all assets in every stream, it can get a little hectic trying to find the right assets during showtime. That's why we've partnered with Restream to bring you Brand folders so that any assets you upload to one Brand won't appear in the others.
Simply click the Brand button in the top right corner of the screen to make a new Brand or switch between existing ones.
You can add up to 10 Brands, and Captions and everything on the Graphics tab — Theme, Primary Color, Logos, etc. — are unique to each brand. Just like before, all assets in one studio are shared with every other studio in your event.
If chat is enabled on your Webex Events Stream (on the session or Live Stream feature), then any chats that come in from viewers appear in the Chat tab. Click on a message to display it onscreen during your live stream.
⭐️ Keep in mind, you'll only see viewer chats that were posted after you joined the studio.
Add a 'Lower Third' type caption to the stream to show a static banner with additional context, quotes, or calls-to-action.
Use a Ticker for an eye-catching banner than moves across the bottom of the screen. You can create these pre-stream and simply select them at the right moments, or create them on the fly during the stream.
This tab has lots of options to brand your stream and make it your own. When you upload graphics assets to one studio in your event, those assets are available in every other studio! So if you want to use the same custom countdown reel, sponsor banners, or overlays in every live stream in your event, you still only have to upload once.
Theme lets you choose how Captions, chat comments, and speaker names appear on the stream.
Primary color determines the color of the theme.
A Logo appears in the top-right corner of your stream. Logos should be 512x512px JPG or PNG files.
Overlays always appear on top of other live stream speakers and sources. Add up to 50 custom frames or information banners in your live stream, or you can use overlays as transitional graphics. Overlays should be 1920x1080px JPG or PNG files.
Video Clips lets you upload up to 200 videos of 2 GB or less and 1 hour or less. Supported formats are MP4, FLV, MOV, TS. WEBM, and GIF. Simply click a video clip to show it in the stream. You can't pause video clips or control their volume.
⭐️ Keep in mind, video clips MUST be 16:9 ratio and no less than 720p. Processing/upload time will vary depending on internet connection. Uploads could take up to 2x the video duration (example: a 1 hour video may take up to 2 hours to upload and process).
Backgrounds always appear behind other live stream speakers and sources. They're a great way to make sure your stream is on-brand! Backgrounds should be 1920x1080px JPG or PNG files.
11. Go Live/Download recordings buttons
When you're ready to stream to the Webex Events Platform, click Go Live! You can continue to add or remove speakers from the stream, change graphics, views, and more.
While you're live, the 'Go Live' button becomes the 'End Stream' button. After you click End Stream, a new 'Preparing recordings' progress bar appears. When the recording is ready, the status bar turns into the 'Download recording' button.
That was a long article! Have some ice cream. 🍨 Have some pro tips, too. 🔽
😎 Pro Tips!
For the best results, use the Restream studio in Google Chrome.
Don't forget to download your stream recordings and host them online so attendees can watch them later!
Check out our Webex Events Streaming FAQs article for even more great tips and tricks.
Screen sharing works best when you have two monitors so you can click from slide to slide while still viewing studio on the other monitor.
Webex Events Closed Captions & Translations is a fantastic enhancement for your live stream. It uses machine learning to provide closed captioning and written translations at no additional cost! We also support human closed captioning and audio captioning through third-party caption vendors.
If you’re serious about streaming (and we hope you are), we recommend investing in a high quality mic and webcam. A pair of headphones is also a good idea because it reduces the potential for echo if you're bringing on guests.
Although streaming requires a lot of data, most Internet Service Providers (ISPs) should work fine. Review our Internet Best Practices articles for information and recommendations about internet setup and speed.
Questions? Chat Us or Email firstname.lastname@example.org