Firewalls and web filters are common protections for many businesses and organizations. Networks protected by these measures may only allow outbound connections to certain domains, which could keep some Webex Events products and features from working.
We want to make sure that your virtual attendees have the best experience possible, so we've compiled this list of email addresses and URLs so attendees and network admins can add allowlist exceptions.
Webex Events email addresses
Password reset emails, registration confirmation emails, and custom button response emails all use these addresses:
firstname.lastname@example.org - This address is for custom emails you send from our Registration product. This address is event-specific, so please create a new email draft and review the From Name in the Live View panel on the right to find the exact address for your event.
Webex Events (formerly Socio) domains
*.restream.io - Restream is a streaming studio solution included with a Webex Events Streaming credit.
intercom.io - We use Intercom for our Live Chat software to provide tech support.
segment.io - We use Segment to collect analytics data that we provide to the event organizer.
googleapis.com and firebaseapp.com - We use Google’s Firebase for authentication, chat database, and database for real-time functionality.
bugsnag.com - We use Bugsnag for bug reporting and crash analytics so that our engineering team can solve issues.
https://js-agent.newrelic.com/nr-spa-1177.min.js - This is the library we use for logging and to track the performance of the system, including incidents.
live-video.net - This is Amazon’s player, used to display session and live stream videos.
chime.aws - We use Amazon Chime to power our Video Rooms feature.
⭐️ Keep in mind, Webex Events strives to champion inclusivity, including in the words we use. This is why we use the term 'allowlist' instead of 'whitelist' or 'white list' which were previously common in the IT industry.
Questions? Chat Us or Email email@example.com